J Stephens Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

24 hour emergency plumbing repair contractor. We are in contact within 15 minutes 24/7. Call for emergencies! Email if you would like to schedule an appointment for service or a free estimate. We repair broken water lines, sewer lines, clear clogged drain lines, repair broken water heaters, replace broken water heaters, install and repair tankless water heaters. We are a full service plumbing company.

Business highlights

8 years of trusted experience
Women Owned & Operated
Veteran Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Plumbing: drain cleaning, clogged toilets, toilet repair/replacement, sewer line repair/replacement, water heater repair/replacement, tankless water heater repair/replacement, garbage disposals, faucet repair/replacement, gas line installs/repairs, tub and shower repair/replacement.

Services we don't offer

We do not work on septic systems or septic fill lines.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0105 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 76-105 of 105 reviews

Milt H.
08/2020
5.0
drain cleaning
  + -1 more
It went well.
Description of Work: Bathroom shrink linking and toilet leaking

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Response from J Stephens Plumbing
Thank you for the positive review and for choosing us to take care of your plumbing needs!

Alex A.
06/2017
5.0
plumbing
  + -1 more
I called Jay in the morning and he was at my condo within an hour. Very professional and even cleaned up the mess my broken disposal left. I have already recommended Jay to three other people. I highly recommend him and his company!
Description of Work: Replacing a disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from J Stephens Plumbing
Thank you for taking time to write a review for us!

Josh B.
05/2017
5.0
plumbing, water heater repair
  + 0 more
Wonderful. Jay was understanding of what it was like to be without hot water and came over Immediately and repaired it that day
Description of Work: New hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from J Stephens Plumbing
Glad we could get it taken care of quickly!! Thanks for the review!

Clint K.
05/2017
5.0
plumbing, water heater repair
  + 0 more
Great! Hot water heater busted and they were out first thing Saturday morning to replace it.
Description of Work: Quick to respond and quoted way better price than the others we contacted through Angie's list.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$985

Response from J Stephens Plumbing
We appreciate your review and your business! Thanks!

Donnie G.
05/2017
5.0
plumbing
  + -1 more
He was easy to work with and did a great job. He showed up on time and was delightful to work with .
Description of Work: Install outdoor water lines for irrigation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from J Stephens Plumbing
Thank you for leaving a nice review, it is always appreciated!

Julia S.
05/2017
5.0
plumbing
  + -1 more
Services: Efficient and cost effective. Technicians: Professional and very knowledgeable. I have tried other plumbers in the area, but without a doubt, J Stephens is the best!
Description of Work: Leaking faucet - Master Bath garden tub and other small, annoying plumbing issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from J Stephens Plumbing
Thanks for taking time to write a great review!

Lorie M.
04/2017
5.0
plumbing
  + -1 more
Jay was able to quickly locate the source of the leak in the kitchen of the condo above us and repair. This prevented any extensive damage to our ceiling and prevented the need to tear out the drywall. Thank you Jay!
Description of Work: Our adult daughter was staying at the condo and discovered there was a leak that developed in the ceiling over the kitchen that was coming from one of the condos located above our condo. Jay was easy to contact, professional and responsive to texts and that was greatly appreciated since the condo is a 2nd home in Mt Pleasant SC and we currently live in the Upstate SC until retirement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97.5

Response from J Stephens Plumbing
Thanks! We greatly appreciate the nice review!

Chris M.
03/2017
5.0
plumbing, water heater repair
  + 0 more
Overall excellent! Called jay on Friday afternoon because we need our water heater replaced. J was able to give us a quote over the phone after I provided a few pictures, he put us on the schedule for first thing Monday morning. Jay showed up right on time and ready to get to work. Overall the job took just under two hours. This included upgrading some of the existing plumbing which had been installed sloppily before we moved in. I had to call Jay back later in the afternoon because I still did not have hot water and he came back within one hour. Jay was able to determine that a faulty breaker was causing the new water heater to not get power. Even though The problem was electrical he helped me figure out how to repair this and even called an electrician friend to see if you would be available to help. In the end I was able to replace the breaker myself thanks to Jay's advice.
Description of Work: Old water heater removed and new water heater installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from J Stephens Plumbing
Thank you for taking time to write a review for our company, it is always greatly appreciated.

Brian B.
03/2017
5.0
plumbing
  + -1 more
Jay was prompt, on time, and professional. he communicated with me during the project and was able to adjust his schedule accordingly to accommodate the flow of my kitchen remodel. After the work was complete, I had a small issue on a Sunday morning, I texted him with a request to fit me in during the following week. Within ten minutes, he responded and within another ten minutes he was on my front porch, said he happened to be in the area. Small issue resolved. Highly already recommended!
Description of Work: During a kitchen remodel I needed the new faucet installed with sink pipes re-routed alongside installing a new garbage disposal as well as re-connecting the dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from J Stephens Plumbing
Glad I was in the neighborhood to get it taken care of quickly. Thanks!

James M.
03/2017
5.0
plumbing
  + -1 more
Fantastic!!!. J returned my call within 15 mins and responded to my home the same day. J gave an honest assessment over the phone based on my problem description and once he arrived, had the problem resolved in very short order. J was polite, professional, friendly and trustworthy. Being ignorant of plumbing mechanics, a dishonest plumber could have gouged me like a used car salesman without my knowing it. J has earned my return business for future home plumbing modifications and I'm delighted to spread the word; you can trust and rely on this gentleman.
Description of Work: Leaky kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from J Stephens Plumbing
Thank you for the great review!

Andy W.
03/2017
5.0
plumbing, drain cleaning
  + 0 more
Great. J responds quickly and works with you to schedule a time that works for you. We will use J Stephens Plumbing for all of our future plumbing needs.
Description of Work: Replaced sink and faucet in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Response from J Stephens Plumbing
Thank you [Member Name Removed]!

alex B.
02/2017
5.0
plumbing, water heater repair
  + 0 more
Responded to email within 15 minutes, quoted price that was reasonable and fair for the job. Arrived on time and finished on schedule. Jay knows his craft, is professional and reliable. I will use him again and recommend his services.
Description of Work: Gas water heater serviced and outside spigot installed. Used his services and two separate occasions and jobs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Response from J Stephens Plumbing
Thanks [Member Name Removed] for taking time out of your day to write a review. It was nice meeting you and I'm glad to help.

Nancy A.
02/2017
5.0
plumbing
  + -1 more
We have found ourselves a plumber! We called Jay. He responded in less than 15 minutes. His price was 20% than a previous company. He did the job quickly with no mess. He also gave us a few tips on something we could fix ourselves. He did not try to oversell us as another company on Angie's List has done. Jay is honest, trustworthy as well as being a great plumber. As an older couple this is very important to us. I wish I could have given him an A+.
Description of Work: He replaced plumbing in old shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from J Stephens Plumbing
Thank you so much for the great review! I'm glad I could help.

Roxy S.
02/2017
5.0
plumbing
  + -1 more
Not only was Jay very nice but he is truly an expert in his field. He installed the toilet faster than I have ever seen, did it right and at a fair price. He was leaving that day on a trip but was kind enough to wake up extra early and come to our house to help. We really appreciated his work and are so thankful to have found him.
Description of Work: Hired Jay to help install a new toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from J Stephens Plumbing
Thanks [Member Name Removed], glad I could help.

Michelle P.
02/2017
5.0
plumbing
  + -1 more
It went great! Jay came and gave us an estimate right away. He then started the job quickly and was done in two days just like he promised. He did excellent work and his price was very reasonable. I will recommend him to everyone I know!
Description of Work: We need a full plumbing upgrade for our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from J Stephens Plumbing
Thank you so much for the review, I really appreciated your input throughout the course of the re-pipe of the water lines in your home. It made my job look easy! I look forward to seeing your completed renovation.

Ange S.
02/2017
5.0
plumbing
  + -1 more
All projects were done to my complete satisfaction
Description of Work: He has done several projects. Replaced toilets Installed new faucets in both bathrooms and kitchen. Replaced pipes in master shower and laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from J Stephens Plumbing
Thanks for the great review!

Lawrence T.
02/2017
5.0
plumbing, drain cleaning
  + 0 more
Jay was great. Well above my expectations. He does call back within 15 minutes. Even though it was a big job he got right to it. While his work was very professional, Jay is friendly and I enjoyed meeting him.
Description of Work: Plumbing under home was cracked and leaking. Piping from house to city connection had roots that were slowing drainage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gail B.
02/2017
5.0
water heater repair, drain cleaning, plumbing
  + 1 more
Excellent and he also offered me the advice I needed on my hot water heater for free
Description of Work: Unstopped toilet and checked on my new hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from J Stephens Plumbing
Glad I could help, thanks for the positive review.

Brenda M.
02/2017
5.0
plumbing
  + -1 more
J was very professional; thorough, efficient, eye for detailed work, and respect for property. Prompt response from initial contact and explicit information on goals to address issues and accurate prediction for completion of job. I will recommend him to colleagues and friends with confidence.
Description of Work: Plumbing-replaced leaky fixtures that were very old in shower and replaced entire leaky toilet. Both issues were causing water damage to sub-floor. J also went beyond the necessary and cleared water puddles formed from mentioned leakages on moisture barrier in crawl space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from J Stephens Plumbing
[Member Name Removed], Thank you for the wonderful review, it was a pleasure working with you!

Kellie M.
01/2017
5.0
plumbing
  + -1 more
Excellent. Jay fixed the problem the same day, was very knowledgable and great price. Would highly recommend!!
Description of Work: Fix a leaking toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from J Stephens Plumbing
Thanks for the review, glad to help.

Ed C.
01/2017
5.0
plumbing, drain cleaning
  + 0 more
The work was done in a professional manner.
Description of Work: Toilet replacement and dish washer drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from J Stephens Plumbing
Thank you!

K H.
01/2017
5.0
plumbing, drain cleaning
  + 0 more
Outstanding service! Jay explained why my sink was leaking & what needed to be done to repair it. He showed up as scheduled & answered all of my questions & concerns. Job was completed in a timely manner & price was as quoted. I will definitely use again.
Description of Work: Kitchen sink drain line under house was leaking & needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from J Stephens Plumbing
Thanks for taking time to leave a great review!

Stephen M.
01/2017
5.0
plumbing, gas leak repair, drain cleaning
  + 1 more
Kay w as s on time and responded quickly. Didnt have any problems price was faor and guaranteed. Would call again if needed
Description of Work: I needed a gas line capped and plumning work done on toilet and a leaking pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from J Stephens Plumbing
Thanks for the great review.

Elizabeth S.
01/2017
5.0
plumbing, water heater repair
  + 0 more
Jay returned my phone call promptly and was able to replace our old water heater the same day! He is very professional and affordable. We will use again.
Description of Work: Replaced a water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from J Stephens Plumbing
Happy you had a nice experience with our company, thanks you for taking time to leave a nice review!

Benjamin S.
01/2017
5.0
plumbing, drain cleaning
  + 0 more
The jobs always go well. I've never needed to call J back to a job.
Description of Work: J Stephens has done many jobs for my real estate business as well as my personal residences. He is very proficient in all areas of plumbing that I know of. His expertise, professionalism, timeliness, and honesty is top notch--Hard to come by these days!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1985 Riviera Dr Ste 103 Box 16, Mount Pleasant, SC 29464

http://www.jstephensplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
44323
Trade License Locale
SC
Trade License Authority
South Carolina Contractor's Licensing Board
Trade License Expiration
06/30/2023
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Appliance Repair - Small,
Natural Gas Lines

FAQ

J Stephens Plumbing is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

J Stephens Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, J Stephens Plumbing offers free project estimates.
No, J Stephens Plumbing does not offer eco-friendly accreditations.
Yes, J Stephens Plumbing offers a 10% senior discount.
Yes, J Stephens Plumbing offers emergency services.
Yes, J Stephens Plumbing offers warranties.
J Stephens Plumbing offers the following services: Plumbing: drain cleaning, clogged toilets, toilet repair/replacement, sewer line repair/replacement, water heater repair/replacement, tankless water heater repair/replacement, garbage disposals, faucet repair/replacement, gas line installs/repairs, tub and shower repair/replacement.
We do not work on septic systems or septic fill lines.

Contact information

1985 Riviera Dr Ste 103 Box 16, Mount Pleasant, SC 29464

http://www.jstephensplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day