The Exterior Genie, LLC

skylight installer, roofer

About us

At The Exterior Genie, LLC, we take great pride in our experience, expertise, quality work, and the customer service that we provide to meet the needs of our customers. It is our mission to provide excellent workmanship and to achieve complete customer satisfaction from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work with, and communicate with, every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

10 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.464 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
0%
2
3%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.4
responsiveness
4.4
Showing 26-50 of 64 reviews

Keith B.
05/2020
5.0
On time, good communication, very good at roofing, would use again if needed

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Monnie J.
04/2020
5.0
Brian Whitsitt and his crew here in the Charleston area were superb! Outstanding service from the initial call through completion. Professional all the way. Comes with my highest recommendation!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill C.
04/2020
5.0
The company rep, Lee Clarke, is very professional, friendly, and very helpful dealing with the insurance company. The roofers arrived early and were all none stop hard workers. The roof looks good!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rick C.
12/2019
5.0
Lee worked very hard for this job. Had a good plan and executed it very well. Would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wayne H.
12/2019
5.0
They were very responsive and did excellent work. Even though the job was rated more difficult than usual because of the pitch of the roof, I was quoted a fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,000

Robbie D.
11/2019
5.0
This is a great company. They came in to walk the roof with the insurance company and took me through every step of the process answering any questions and always responding to phone calls. They are efficient and personable people. I have been recommending them to all my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David R.
09/2019
4.0
Be prepared for a long time from contract signing to actual work start date. Work was quick and excellent, once started, only drawback was the amount of roofing nails i'm finding in the yard. (2 in my shoe) plus others i spotted. Would have been good to sweep the area with a magnet, since they are so hard to spot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Katherine O.
09/2019
5.0
Lee Clarke was a pleasure to work with, very patient, and helpful. The crew finished the roof replacement in one day. I definitely recommend Exterior Genie.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jerard J.
05/2019
5.0
Exterior Genie was extremely helpful dealing with my insurance company when the insurance company's adjuster understated my roof damage claim after a tropical storm. With Exterior Genie's expertise and certifications, they were able to demonstrate to the insurance company that my roof could not be 'spot' repaired and needed to be replaced. The crew that did the roofing was professional and courteous, and the finished project looks great! They also repaired a few areas of siding that had come loose during the storm, and those areas look great as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Deryl C.
05/2019
5.0
very good people to work with from top to there workers

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gary P.
05/2019
5.0
Exterior Genie did estimate on cost and time to replace roof shingles. They got to worksite at 7 am and worked until 7 the first day. Finished up the next day. Great people on the crew. I would recommend them highly. Exterior Genie site crew did not let issues slow them down. They solved issues the right way and kept going. I was and still am impressed with the work done. Attitudes were great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christie P.
05/2019
5.0
I was very pleased with all the help received from Lee Clark with my insurance claim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dan R.
05/2019
5.0
Lee was very professional and did the work in a timely manner. I would recommend him and use him again if needed !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Robbie D.
04/2019
5.0
Lee Clarke, the service representative, was excellent to work with. He gave me step by step guidance on the process for replacing my roof, he walked the roof with the insurance adjuster, and he was always responsive to my questions and they did everything they said they would do and did a great job. Would recommend them to anyone that needs a new roof. Great representative and great company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,800

gene g.
03/2019
5.0
They did good cleanup.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Jay J.
02/2019
5.0
I dealt with a service representative by the name of Lee Clarke. Lee was great he walked me through every step of the way and couldn t do enough to help and to answer all my questions. Lee would return all my calls in a prompt and professional manner. I felt that I could trust Lee to have my best interest at heart. Great guy the company should be proud to have him representing them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nathan M.
01/2019
5.0
Very professional and quality service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,000

Dan H.
12/2018
5.0
Ebben was responsive to my request for a quote for a minor roof repair, and the work was done well and quickly for a fair price. I would recommend to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Henry M.
09/2018
5.0
Exterior Genie agent meet my insurance company agent and reviewed the damage together to make sure I received the most Insurance beneficial coverage

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patrick K.
09/2018
5.0
very satisfied

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Debbie L.
09/2018
5.0
Lee Clarke (Sales Rep) was professional, knowledgable and punctual. Freddie (Installer) and his crew did an amazing job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

gary i.
09/2018
5.0
did not return phone call to re-roof house

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Bruce F.
09/2018
4.5
Exterior Genie was a very professional company. There work is top quality and Lee is a very good communicator. I was always in the loop and knew when a project was to be started and completed. I highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
    • 1
    • 2(current)
    • 3

Contact information

225 Swartz Rd, Lexington, SC 29072

http://www.exteriorgenie.com

Service hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 3:00 PM
Friday:
8:00 AM - 12:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

skylight installer,
roofer

FAQ

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 3:00 PM

Friday: 8:00 AM - 12:00 PM

Saturday: Closed

Sunday: Closed

The Exterior Genie, LLC accepts the following forms of payment: CreditCard
Yes, The Exterior Genie, LLC offers free project estimates.
No, The Exterior Genie, LLC does not offer eco-friendly accreditations.
No, The Exterior Genie, LLC does not offer a senior discount.
Yes, The Exterior Genie, LLC offers emergency services.
Yes, The Exterior Genie, LLC offers warranties.

Contact information

225 Swartz Rd, Lexington, SC 29072

http://www.exteriorgenie.com

Service hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 3:00 PM
Friday:
8:00 AM - 12:00 PM
Saturday:
Closed
Sunday:
Closed