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Freedom Plumbing Inc

Plumbing, Water Heaters, Drain Cleaning,

About us

Locally owned and operated. Owner has been in the industry for 12 years holds a Master plumbing license and is highly trained in customer service. We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call to get scheduled!

Business highlights

11 years of trusted experience
Emergency Services Offered

Services we offer

Residential and Commercial plumbing service. Water repairs. Sewer repairs, Water and sewer replacement. Water heater repairs and replacement. Well system repairs and replacement. Water treatment systems.

Services we don't offer

Well Drilling, Septic tank emptying or installation. French Drain cleaning or installation. Irrigation or sprinkler repair.

Amenities

Warranties
Yes
Senior Discount

7%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9197 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 151-175 of 197 reviews

Denise C.
03/2017
5.0
plumbing, drain cleaning
  + 0 more
Good job. Prompt and courteous
Description of Work: Drain cleaning from city sewer back up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah J.
01/2017
5.0
plumbing
  + -1 more
great and awesome
Description of Work: work on toilets and in kitchen faucet, replaced a vanity sink

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andy W.
01/2017
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris K.
01/2017
5.0
plumbing, water heater repair
  + 0 more
Perfect my forever plumber
Description of Work: Water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Holly B.
11/2016
5.0
plumbing
  + -1 more
fine - no more drips at all
Description of Work: fix a leaky kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Terry H.
09/2016
5.0
plumbing
  + -1 more
Showed up on time, fixed problem.
Description of Work: Leaking kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randall F.
08/2016
5.0
plumbing
  + -1 more
SEE ABOVE. GREAT!
Description of Work: Needed to replace old kitchen sink, fixtures and garbage disposal. I called Freedom from excellent reviews on Angies List. I called at 4 p.m. and owner James called me back that evening at 7 pm. He made an appointment to show up at my house the next morning and was on time. The sink that needed replacement was a drop-in sink on a existing laminate counter top. I explained to him I was planning on remodeling my kitchen in about 9 months and at that time to replace the existing laminate counter top with quartz. However, the existing sink, disposal, & fixtures were "shot" with the disposal leaking and needed those items replaced now. I knew that when I remodeled next spring with a new quartz counter top I would need an "undermounted" sink and didn't want to buy a "drop in" now and then in 9 months replace it with an undermount sink. He knew exactly what I meant and asked me to let him do some quick research at a local plumbing suppy house. He left and called me back within 2 hours and told me he had located a Kohlar Stainless Steel sink that he could be installed as a "drop-in" now and was also designed to to be used as a "undermount" sink when I had my quartz counters installed next spring, thus saving me the cost of having to purchase two sinks. (Another plumber I had called prior to James told me there no "stainless steel" sinks designed that could be used as a drop in now and also used as an undermount later!) James gave me a up front labor price of $360. (less a & 7% veterans discount) to remove and replace all of the above mentioned items. He suggested my wife and I go to the local plumbing supply house where he found the sink that could be mounted drop in now and undermounted later and the type fixtures & disposal to go with them. We agreed that I would pick out the items and pay the supply company directly for the parts, after they arrived and were completely installed to my satisfaction. The sink I purchased had to be "special ordered" by the supply company and I dealt with them directly. The manager of the supply house told showed me the invoice price that they charge plumbers, if they order and said most of them mark them up from there. The manager said James asked her to sell them to me without any markup.. I appreciated him doing that and August 3rd the sink came in and James called and said he could have his tech "Daniel" be at my house the next day with a helper at 12 noon to do the install. James said Daniel had as much experience as he did, would so the install. Daniel and his helper showed up 10 minutes early the next day with all the parts. It was wet outside and they made sure they put on "booties" over their shoes every time and they came in and out of the house. During the install, Daniel discovered that the hot and cold water shut off valves under the sink were not working properly so I requested he add the two new valves to the job. He had to leave to purchase the valves at an additional cost to me was $150. because he paid for the valves himself (including the labor to install them). Daniel was an excellent plumber with a great attitude and is an asset to Freedom Plumbing. He also told me he was James (the owners cousin). He never rushed the job and did a great job removing old rust from the existing laminate top before installing the new sink. The new installation looks fantastic and my final charge was $475. up from $360. because of the new cut off hot and cold valves that were discovered during the installation. I feel the labor price for the job was very fair. The factor that got me to go with Freedom was that James listened to me and did the research to find the type sink I needed. Of course all of the parts were extra, but my wife and I picked out exactly what we wanted and paid for them directly. Daniel and his helper were in my house from 12 noon to after 5:30 pm leaving about 1 & 1/2 hours for lunch and to go pick up the new valves. I highly recommend James and his attention to details and research so I got what really needed. I will recommend Freedom to anyone and will use them in the future

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laurel G.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Freedom Plumbing was able to come quickly. The technician was friendly and professional. He quickly diagnosed the problem and got to work on the solution. The cost was reasonable. I definitely recommend Freedom Plumbing.
Rating CategoryRating out of 5
Yes, I recommend this pro

pamela L.
06/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Terry H.
06/2016
5.0
plumbing
  + -1 more
Well.
Description of Work: Diagnosed toilet problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Barbara B.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

James EB W.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Martin E.
06/2016
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Unstopped toilet. Did it very quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Nelsa V.
05/2016
1.0
plumbing
  + -1 more
unknown
Description of Work: Owner lacks integrity, professonalism, and was way over-priced for repairing and sealing toilet. A real "story teller" especially after the toilet was removed and putting it back would have been costly...so he had us by the .... Unable to arrive on time without a phone call (twice)....waited hour and half for a small part which should have been on his truck, and changed price several times.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$530

Response from Freedom Plumbing Inc
As with all of our customers we are as up front with all expenses as possible. Unfortunately with toilets there can be some unexpected issues that cannot be seen until the toilet is pulled off of the floor. We always explain this circumstance to our customers before we pull a toilet, as we did in this case. We gave all prices upfront for the toilet rebuild and pull and reset of the toilet. We explained that there can be some issues we cannot see until the toilet is removed. Apon removal of the toilet we found the reason it was leaking at the base. The toilet flange (part that toilet sits on and secures it to the floor) was too low and a the previous contractor had used 2 wax rings to make up the difference in height. While this may work, it can pose problems like leakage, which was the reason we had to do a pull and reset. We explained the situation to the customer and gave them the price to fix the problem correctly or to put it back the way it was (without warranty) They chose to have it repaired properly. This is where the difference In price from the original quote occurred. I take full responsibility for the scheduling issue that occurred so we waived the service charge and gave an additional discount on the repairs that were done. We hold ourselves to a very high standard and customer satisfaction is what we pride ourselves on. After seeing this review we reached out to this customer and haven't been able to get in contact with them. We look forward to the opportunity to resolve any issues they may have had with our service.

Bob C.
04/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: On time, professional work, cleaned up after job completed.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mitchell Y.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Repaired a toilet that a handyman who worked on our bathroom did incorrectly. The young man, I think his name was Dave, diagnosed the problem and repaired the problem in about 30 minutes. He was extremely pleasant, professional, and competent. The toilet has worked perfectly since it was fixed by Freedom Plumbing. From this point on I will use Freedom Plumbing for all plumbing needs!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Robert B.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: First, he figured out what was wrong over the phone from my description of the problem. I liked the way he mentally eliminated the different possible things that could be wrong until he finally determined the most likely thing causing my problem. He quoted me a price that included parts and labor. It was at this point that I decided to have him do the work. Then, he came to my home with the parts he needed, and he fixed the problem. I got same day service! The man did not show up until after 6 pm and stayed until he completed the job. I really appreciated him working late to get my problem fixed the same day I called. So, what was my problem? The pressure switch on my well's plumbing system was malfunctioning and I could not get water! No running water is a big problem!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Andrea S.
03/2016
5.0
drain cleaning, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth M.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Install kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Phil L.
12/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy M.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: all he had to do was tighten a screw and it resolved a slight leak behind a toilet. took care of the problem! great! he was very friendly and they were great because I had to change the appointment twice! would call freedom again for sure!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Jim C.
11/2015
5.0
plumbing
  + -1 more
No issues - very quick resolution.
Description of Work: James worked on mu faucets, one of which was clogged from recent storm issues. James was very helpful and I made a mistake in an earlier review (I mixed up 2 companies) . Freedom is highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Elizabeth G.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: This was the second time I used Freedom Plumbing after having excellent service this summer. Again, they were prompt and extremely fair with their pricing. I had both a faucet and garbage disposal replaced. I would use their services again and recommend Freedom Plumbing to all my family and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Cindy G.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced toilet mechanism in tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Richard G.
10/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Unstop bath sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Contact information

5569 Platt Springs Rd, Lexington, SC 29073

http://www.freedom-plumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
M113497

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Wells and Pumps,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Gas Logs

FAQ

Freedom Plumbing Inc is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Freedom Plumbing Inc accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
No, Freedom Plumbing Inc does not offer free project estimates.
Yes, Freedom Plumbing Inc offers eco-friendly accreditations.
No, Freedom Plumbing Inc does not offer a senior discount.
Yes, Freedom Plumbing Inc offers emergency services.
Yes, Freedom Plumbing Inc offers warranties.
Freedom Plumbing Inc offers the following services: Residential and Commercial plumbing service. Water repairs. Sewer repairs, Water and sewer replacement. Water heater repairs and replacement. Well system repairs and replacement. Water treatment systems.
Well Drilling, Septic tank emptying or installation. French Drain cleaning or installation. Irrigation or sprinkler repair.

Contact information

5569 Platt Springs Rd, Lexington, SC 29073

http://www.freedom-plumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day