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Freedom Plumbing Inc

Plumbing, Water Heaters, Drain Cleaning,

About us

Locally owned and operated. Owner has been in the industry for 12 years holds a Master plumbing license and is highly trained in customer service. We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call to get scheduled!

Business highlights

10 years of trusted experience
Emergency Services Offered

Services we offer

Residential and Commercial plumbing service. Water repairs. Sewer repairs, Water and sewer replacement. Water heater repairs and replacement. Well system repairs and replacement. Water treatment systems.

Services we don't offer

Well Drilling, Septic tank emptying or installation. French Drain cleaning or installation. Irrigation or sprinkler repair.

Amenities

Warranties
Yes
Senior Discount

7%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9197 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 197 reviews

Jim W.
09/2022
2.0
plumbing
  + -1 more
Did not use. Would not provide quote over the phone. I understand why as the quoted onsite price of $304 was well above other quotes of around $200. Looking for a reasonably priced and capable plumbing service - based on their reviews thought I had found one. Not to be.
Description of Work: Swap garbage disposal

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0


Response from Freedom Plumbing Inc
Hi [Member Name Removed], We do not allow office staff to provide estimates over the phone as they are not experienced Technicians. They can't properly diagnose an issue and they don't know plumbing code requirements when it comes to replacing items. We made you aware of this policy and the standard service charge before your appointment. You still wanted to proceed with the appointment, so we scheduled you. Even though you were not happy with the estimate that you were provided. We are a very reasonable priced plumbing company for our area. You said you had another estimate you wanted to show us for comparison. We gladly review official estimates from other plumbing companies and make reasonable adjustments when the work quoted is exactly the same. You showed us a text message of a price from an unknow person that was supposed to be a plumbing company. Unfortunately, we could not accept that as an official competitors estimate and could not make adjustments to your provided estimate.

Stephanie A.
07/2022
5.0
plumbing
  + -1 more
Professional, polite. They answered all my questions and were very affordable.
Description of Work: Fixed Leaking Toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gertrud J.
09/2021
1.0
irrigation systems, plumbing
  + 0 more
I contacted company and receptionist answered the phone. I told her about my problem, also telling her, that I had to shut off the water in the house. She checked and gave me an appointment two days away. When I mentioned again that I had no water she said everyone was booked. When I told her I was disappointed in the services she hung up. Anyway, considering the company claims to do emergency services that response is very poor.
Description of Work: replace a supply line
Rating CategoryRating out of 5

Response from Freedom Plumbing Inc
I apologize you didn't have a good experience with our company. Our regular schedule does fill up fast. We do offer 24/7 emergency services (after 5pm, Sat/Sun & Holidays). Emergency Services has been limited due to staffing shortages. We are trying our best to accommodate as many customers as we can but unfortunately, we haven't been able to get to everyone. We are also really sorry that you were hung up one. This is not our normal procedure. We did have a new hire in training during this time. Since then, they have been through additional training and know hanging up is unacceptable.

William J.
05/2021
5.0
plumbing
  + -1 more
Went really well. Was an ‘emergency’ service since it was 4pm on a sat, but even with that extra fee, price was reasonable.
Description of Work: Hydrant Sheared off at base. I did the digging, but needed a rather complex repair so that it would not happen again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Kat K.
12/2020
1.0
plumbing
  + -1 more
So much for good reviews on Angie's List. I have heard Mr Cardwell on the WVOC Home Show and checked Angie's List. I have been a long time member and until now, I cannot recall being so disappointed. We need a repipe as we are in an old home showing and the pipes are showing serious signs of age. Mr Cardwell came out, looked at the house and said that we needed a $500 Asbestos test before any plumbing could begin. An estimate for the repipe was not given at that time. Of course we did the test. Immediately. How silly of us to be concerned for he and his workers. We passed the test. My husband texted him the results early Monday morning. Maybe that text was sent too early in the morning and it was then Mr Cardwell decided never to call us back. OR maybe Mr Cardwell never wanted to do the job and instead of being a decent individual and saying so he advised we get that $500 test. We will never know. I called the office twice, a week apart. I left personal messages with the office. Nothing. Silence. Would you hire this man? A little honesty goes a long long way. Now maybe Mr Cardwell still plans on calling us. & Maybe pigs really can fly.
Description of Work: Whole House Repipe.
Rating CategoryRating out of 5

Response from Freedom Plumbing Inc
[Member Name Removed], An estimate was never provided because we were waiting on additional information that you were going to get from [Member Information Removed] previous contractor that worked on your water service. without knowing where they stopped with the new water service we don't have enough information to provide an accurate quote. The previous contractor did not replace the entire water service and stopped with the new line somewhere in the middle of your yard so have no idea how much line needs to be replaced. I have since been in contact with your husband providing information on companies that may be able to locate your water service since we were told the previous contractor could not provide the information needed. we still cannot provide an estimate without this information. as far as the asbestos test, it is not only for the protection of me and my technicians but you and your family as well. any home built before the 1980's could contain asbestos in certain building products. The work that needs to be done on the water lines on the second floor will involve [Member Information Removed] good bit of sheetrock removal to gain access to these lines. I wanted to ensure the safety of everyone involved. I am available if you would like to reach out. I recently reached out to your husband about utility locator companies but have not heard back. You have my direct number as it is the one that you sent the asbestos test results to. please feel free to call. thank you.

Danielle P.
03/2020
5.0
plumbing, water heater repair
  + 0 more
We requested a free cost estimate from this local plumbing business a few weeks ago...to possible upgrade our family home. I found them online with a Google search, and they had good reviews. So I called them to ask if they do free cost estimates, and the staff was very friendly and professional. Then their technician "Brock" showed at the scheduled appointment time, and he was very courtesy and professional. He was very attentive and listened to what my desire was to upgrade our home. He instructed me that he would provide me with 2 separate estimates, based on what the 2 course of actions (COA) that I was considering. At the moment I haven't made a decision on the estimates that we received, but I did request another estimate for a 3rd COA before making a final decision. I'm probably going to select this company to do the work that I decide on, simply because all the staff thus far have been very friendly and professional.
Description of Work: Free Cost Estimate
Rating CategoryRating out of 5
Yes, I recommend this pro

Margaret C.
02/2020
4.0
plumbing
  + -1 more
Freedom fixed my problem quickly, professionally and for a decent price.
Description of Work: Fix water pressure

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$65

Richard M.
11/2019
5.0
plumbing
  + -1 more
Responded very quickly and did good work.
Description of Work: Repair water leak

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Jaime P.
09/2019
5.0
plumbing
  + -1 more
Excellent work performed and completed
Description of Work: Rebuild leaking shower valve

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$243

Glenn L.
06/2019
5.0
plumbing
  + -1 more
Daniel came and found the problem and told me what it would cost and repaired the issue and on completion he discovered another leak that I was unaware of and fixed the problem. He was professional and polite and the work was performed quickly especially on a Sunday I was thankful that they came and took care of the issue. I’d recommend them and will use them in the future. THANK YOU FREEDOM JOB WELL DONE
Description of Work: Outside faucet broke had no water in home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Rose H.
11/2018
5.0
plumbing
  + -1 more
I am happy to have used Freedom Plumbing. They had great reviews on Angie's List and I see why. James was punctual and professional on a SATURDAY!!! I had several questions and he answered all of them without hesitation. It is disheartening to have plumbing issues in your home because it can pretty much make your home unlivable. I had a plumber to come to my home several times and the problem was temporarily resolved but it was not fixed. The issue was not properly addressed because they did not know what the problem was. James had the right equipment to give certainty to what the resolution should be. It took him no time to fix it. To have my plumbing issue resolved is a weight off of my shoulders. I can finally get my house back in order. Thanks Freedom Plumbing.
Description of Work: plumbing---Backed up sewer line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Jeanne W.
09/2018
5.0
plumbing
  + -1 more
Excellently!! Will definitely use them again.
Description of Work: Toilet issue- slow running and leaky flap

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Grace K.
08/2018
5.0
plumbing
  + -1 more
This was an emergency call for the weekend since we had no water (thank you City of Columbia). They offered to come Friday night but we opted for Saturday. J.C. arrived about 10 minutes early and after we explained what happened he started digging to find the leak. Once he found it he explained the issue and cost of the repair. This included emergency call, finding the leak, going to get parts and the repair. Very reasonable. I spoke to James (the owner) on Friday evening and he was really nice and understanding. The customer service is awesome, from lady that answered the phone to James and J.C.! I would recommend this company and use them again.
Description of Work: Repair water leak at meter from lighting strike

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ansley F.
07/2018
5.0
plumbing
  + -1 more
Outstanding. Took him longer than anticipated but still only charged us the original quoted amount. He went above and beyond and fixed an additional problem while there.
Description of Work: Got a dishwasher working that hasn't worked in over a year due to bad water pressure and clogged valve!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Elizabeth H.
06/2018
4.0
plumbing
  + -1 more
OK, it was done well. Forgot to adjust the spud of the bathub. Another plumber who came for another job did it in 5 minutes and did not charge me.
Description of Work: Instale a fauced and shower.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$750

Response from Freedom Plumbing Inc
Our invoice shows that we Installed a customer supplied toilet, faucet, replaced a shut off valve and replaced the trim for the shower valve. We would love to clarify what we could have done to make your experience better. please call 803-447-0471 to speak with our owner James. Thank You.

MICHELLE B.
06/2018
5.0
water heater repair
  + -1 more
The two Freedom Plumbing plumbers that came to do the job were phenomenal and a great choice for our project. They were very professional and quite polite. I must thank them immensely. This was an all day project from 9-5 for this installation that turned out to be a bigger job because the vent size needed to be increased from the garage, through the attic and up to the roof, on a very hot day. In addition, they were able to remove the protective rail to complete the job and then return it upon completion when some of the other plumbing companies didn’t want to deal with it at all. I was looking for a better warranty than the 6 yrs. offered by the manufacturer. When the manufacturer and the supplier were not willing to offer one, Freedom Plumber said they would offer the additional 4 years to bring it up to 10 years. This was to be written on the receipt but was left off by accident, I’ll have to look into this again. They were a bit higher in price than some of the other companies estimates but well worth it. My big bathtub now has all the hot water I need to bathe in or to clean it.
Description of Work: Purchase and Installation of extra large water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,277

Melissa R.
05/2018
5.0
plumbing, water heater repair
  + 0 more
I was notified by my tenant of water leaking from the hot water heater at 3:00 PM and by 5:30 PM the plumber had already been out to the property and made the repair. Prices very reasonable and no trouble at all working with me from another state; I especially appreciate the military discount, thank you!
Description of Work: Water Heater Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117.5

Lureatha H.
05/2018
5.0
plumbing
  + -1 more
Great. Within 2 hours of my call the service tech arrived. He was pleasant and gave me options on resolving the problem. I decided to go with s new faucet head and piping as the original was at least 50 years old. I'm pleased with the service and recommend this company.
Description of Work: An outdoor faucet would not turn off

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan T.
05/2018
5.0
irrigation systems, plumbing
  + 0 more
I am very pleased with Freedom Plumbing! They evaluated the leakage problem immediately and gave me an estimate to have it fixed, and also replaced a toilet valve at a fraction of the cost I expected. They returned my call promptly and came out on time. I will definitely call them again for future projects.
Description of Work: evaluation of irrigation system leak;, toilet valve replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca M.
12/2017
5.0
plumbing
  + -1 more
Very, very well. Ronnie removed all the doors and shelves hindering his access (I had cleared out the closet behind the tub), cut a square of the drywall out, and proceeded to change out the old plumbing. He put in shut-off valves even though I forgot to ask about getting those installed! It took about 3 1/2 hours, but it went very quickly. Ronnie put back all the shelves and doors when he was done, vacuumed out the closet, left the bathroom looking better than when he arrived! ;) I've used Freedom Plumbing before, and I will use them again. They are very responsive to the level of urgency, and they know how to do plumbing.
Description of Work: Ended up needing all the stems and piping to a bathtub replaced. The originals were still in place, and the house was built in 1957.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beatrice F.
11/2017
5.0
drain cleaning
  + -1 more
Rob responded on time, He was professional and explained everything.
Description of Work: drainage pipe was clogged

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

vanessa F.
11/2017
5.0
plumbing
  + -1 more
It went well. Plumber was fast and professional
Description of Work: Pipes outside was leaking.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Rebecca S.
11/2017
5.0
plumbing
  + -1 more
The professional not only rebuilt my toilet tank but replaced the tube that connects from the toilet to the wall with a metal one. Very pleased A one year warranty on all work done.
Description of Work: The inside of my toilet tank needed to be rebuilt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Laurel G.
11/2017
5.0
plumbing
  + -1 more
Freedom came out right away, assessed the problem, and got right to work. They found the blockage, removed it, and had everything back to working condition in no time.
Description of Work: We had a water back up that was overflowing in the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terri H.
11/2017
5.0
plumbing
  + -1 more
Very good service. I feel Freedom Plumbing is an honest & reliabe company
Description of Work: Fixed shower head. Had to go get parts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$196

Contact information

5569 Platt Springs Rd, Lexington, SC 29073

http://www.freedom-plumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
M113497

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Wells and Pumps,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Gas Logs

FAQ

Freedom Plumbing Inc is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Freedom Plumbing Inc accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
No, Freedom Plumbing Inc does not offer free project estimates.
Yes, Freedom Plumbing Inc offers eco-friendly accreditations.
No, Freedom Plumbing Inc does not offer a senior discount.
Yes, Freedom Plumbing Inc offers emergency services.
Yes, Freedom Plumbing Inc offers warranties.
Freedom Plumbing Inc offers the following services: Residential and Commercial plumbing service. Water repairs. Sewer repairs, Water and sewer replacement. Water heater repairs and replacement. Well system repairs and replacement. Water treatment systems.
Well Drilling, Septic tank emptying or installation. French Drain cleaning or installation. Irrigation or sprinkler repair.

Contact information

5569 Platt Springs Rd, Lexington, SC 29073

http://www.freedom-plumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day