Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Closet Factory

Closets, Home and Garage Organization, Finished Carpentry and Woodworking,

About us

Closet Factory of South Carolina is centrally located in Lexington off I-20 and serves the areas of Columbia, Newberry, Sumter, Aiken, Florence, Charleston, Pawleys Island, Litchfield and Augusta Georgia. We have over 4500 satisfied clients. Our design staff is available for a free consultation to take your dreams and ideas and create a custom storage design for your home, built around you. Additional contact - Barbara Megorden, email - barbara.megorden@closetfactory.com.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

2014 SUPER SERVICE AWARD WINNER. Designs, manufactures and installs custom storage solutions, Custom closets, entertainment centers, home offices, pantries, laundry rooms & garages.

Services we don't offer

Wire shelving, move or remove walls, change building structure.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.964 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
3%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-64 of 64 reviews

Candace R.
05/2015
5.0
custom cabinets, closet systems
  + 0 more
unknown
Description of Work: The Closet Factory was excellent! They installed custom made cabinets in my laundry room, that are as beautiful as they are functional. I would hire them again without hesitation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Laurie K.
05/2015
4.0
closet systems
  + -1 more
unknown
Description of Work: Install 3 full wall closets. Corners of shelf separators are sharp. Glued on edges are separating.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$13,000

Response from Closet Factory
Closet Factory installers came back to the clients home and re-glued the edges which were delaminating. The client requested that two doors be replaced and we replaced them at no charge. The Closet Factory owner then met with the client and discussed the options available to the client to solve the sharp corners on the living room hutch, which was designed and built to the clients specifications. We offered to replace the sharp corners with a top with rounded corners, at no charge, and the client indicated they would need to think about it. We followed up with the client by phone, having not heard from them, and they indicated that they did not want us to change the countertop.

Thomas H P.
04/2015
5.0
closet systems, home & garage organization
  + 0 more
unknown
Description of Work: They designed and installed closet storage systems in a walkin closet in our bedroom and in the kitchen pantry. The systems were installed when they said they were going to do it at the quoted price. My wife and I are thrilled with the way the work came out. I would highly recommend Closets By Timm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Dennis & Rose S.
10/2014
5.0
closet systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Jacqueline O.
10/2014
5.0
closet systems
  + -1 more
unknown
Description of Work: They did work on my closets. It was wonderful! I no longer have the house, but it was a selling feature! The people that purchased the house were really drawn in by the closets.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mona R.
10/2014
5.0
closet systems, home & garage organization
  + 0 more
unknown
Description of Work: My master bedroom has a walk in closet off the master suite; spacious but in need of organization. The Closet Factory came in and designed my closet utilizing every square inch of space. The quality is excellent and the installer was precise in his construction and very clean. I am pleased with the results.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Philip F.
10/2014
5.0
closet systems, woodworking
  + 0 more
unknown
Description of Work: They installed racks, shelves, and drawers in a walk-in closet. Everything turned out the way we wanted and on schedule. I would not hesitate to recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,360

Ann W.
10/2014
4.0
closet systems
  + -1 more
unknown
Description of Work: The product was very good, the person doing the work was very professional and efficient. He was here promptly went to work immediately and finished in the time stated to me. I did have a question when done and she told me to contact the sales rep. She never called to see how the job went or if I was satisfied or had any questions. When she made the sale she said she usually goes to the customer's house on day of installation. I know things get busy and there is no guarantee however I feel the sales person should have called at least to see if i was satisfied. Thank you.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from Closet Factory
10-13-14 – Closet Factory contacted [removed member name] to ask if she was satisfied with the closet we installed and if there was anything we could do to completely satisfy her. We apologized for the designer not attending the installation, which is not always possible due to scheduling conflicts, and asked if she would like the designer to contact her now. She stated no, not at this time. She indicated that she was very satisfied with her closet and the installation process.

Wendy H.
10/2014
5.0
closet systems
  + -1 more
unknown
Description of Work: This is the third time (5th closet) I have used the Closet Factory. Always happy with the quality of work and their punctuality. Since they use all their own labor, it took them six weeks to start the job but only took a few hours to complete the work. It is worth the wait.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Vernetta L.
10/2014
5.0
closet systems, woodworking
  + 0 more
unknown
Description of Work: The Closet Factory customize my master bedroom closet. I moved in my new home and told the builder not to install anything (railing for hanging cloths) inside my closet. I am very pleased with the final product (shelves, drawers, valet rods). I would definitely use this company again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,740

Laurie T.
10/2014
5.0
closet systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann G.
06/2014
5.0
closet systems, home remodeling
  + 0 more
unknown
Description of Work: remodeld kitchen pantry closet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Bonnie G.
05/2014
5.0
closet systems
  + -1 more
unknown
Description of Work: Bill Reid came out and looked at both closets, listened to what our ideas were and made suggestions. After agreeing on a design, Closet Factory removed the two existing 50-year old wall closet interiors and then built on-site and installed shelves and hanging rods. All this while we were at work. Came home to two beautiful larger closets (it appears) that hold twice as much as they had originally. We had absolutely no problems with the installation and they were attentive to any questions we had. Would definitely use them again without hesitation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,346

Edwa M.
04/2014
5.0
closet systems
  + -1 more
unknown
Description of Work: Designed, manufactured and installed closet shelves, etc. for three small closets. Very satisfied with the collaborative design process.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800
    • 1
    • 2
    • 3(current)

Contact information

366 Riverchase Way, Lexington, SC 29072

www.closetfactory.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Closets,
Home and Garage Organization,
Finished Carpentry and Woodworking,
Furniture - Custom Made,
Cabinet Making,
Kitchen and Bath Remodeling

FAQ

Closet Factory is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Closet Factory accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Closet Factory offers free project estimates.
Yes, Closet Factory offers eco-friendly accreditations.
Yes, Closet Factory offers a 5% senior discount.
Yes, Closet Factory offers emergency services.
Yes, Closet Factory offers warranties.
Closet Factory offers the following services: 2014 SUPER SERVICE AWARD WINNER. Designs, manufactures and installs custom storage solutions, Custom closets, entertainment centers, home offices, pantries, laundry rooms & garages.
Wire shelving, move or remove walls, change building structure.

Contact information

366 Riverchase Way, Lexington, SC 29072

www.closetfactory.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed