Tri-County Roofing Inc

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Job was well done.

Very well!

It went well.

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Waiting to get done

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Excellent!!!

Very disappointed.

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They were very efficient. They came when they said they were going to come and they were done very quickly. They were right on time on the estimate that they gave us. They had a really big crew and they worked together all the time and that was very nice. The owner came out to our house every morning and oversaw everything and that they were no problems.

Mark came out and gave us a quote with options. I was very tight on time with international travel planned. He got his crew together within a couple days and completed the work on the date committed. Excellent work.Nearly a year later and many rains later - no issues at all! Would use them again, no question.

The process was quick, painless, and very pleasant and we love our new roof!

We contracted with thie company in March to install siding in early to mid-May, giving them 7 weeks lead time to schedule the work. The work was never started, nor could we get a start time from the salesman who took our $8,000 deposit. Although we tried repeatedly to talk with someone other than this salesman, we were not allowed to speak with anyone else to try and resolve the issue. We gave them extended time to complete the job, but they would not commit to a start date. We gave them a deadline in writing to establish a start time or to refund our depost, since we couldn't actually speak with anyone;. their contention was that we cancelled our contract with them. After being contacted by the Better Business Bureau, they sent an unsigned check for a partial refund -- dated the day BEFORE the deadline we gave them to resolve the issue! Of course, we cannot cash an unsigned check, and will now have to pursue our deposit through the legal system. We have beenr revnovating houses for 30 years, and I've never dealt with a contractor more full of lies and obfuscation than this one! The quality of their work may be good, but if honesty and integrity are important to you, stay away from this company.

Well looks like I got the two paragraphs backwards, so see the first for "How did it go?" Scope of works Total roof replacement with 4 gable ends braced. Tri County uses a self sealing membrane which is a step up from roofing felt. They also use a 6" heavy duty drip edge, and Timberline Prestique High Definition Shingles. There was a piece of rotten fascia board that they replaced. I suggested Mark go to Guy C. Lee for the wood. He went all the way to Lowe's because my house is sided with cedar, and he wanted to use the same material. I frankly would have never known the difference, since the fascia will be painted and gutters refastened to it. That attention to detail speaks volumes to me.

Their customer service was excellent. They were very responsive. They removed the old roof, new underlayment. I actually specified a different kind of roof vent. They had to do a number of repairs, plywood replacement, and had to fix a broken beam. They had to waterproof an entire section of the roof. They used a kind of automatic sealant. They were very quick. I think it was almost less than two days including repair. They tried themselves on cleaning up the yard, it was fine but it wasn’t what I understood would happen. We worked it out though. They were more than happy to come to fix whatever complaints I had. The price was good. I did a lot of comparison shopping. It hasn’t been long enough for me to say about the quality of their work. It has been good so far. I would use them again.

I called Tri-County Roofing to get an estimate on an entire roof replacement for the home we lived at that time. A few hours after my phone call, an employee for the company came to our house and gave us an estimate. The estimate was good, so I called the employee and told him we wanted to hire them for the job. He set up a date and time that his crew would be there to reroof our house. Only on that date and time his crew did not show up. We waited all day for them and still nothing. I kept calling the employee's cell phone and could not reach him. The next day I called the company and talked to the top guy there. He said he had no record of the job to be done and knew nothing about a job that was to be performed at our house on that day. He then called the employee that had given us an estimate and had set up his crew for the job. He then called me back and told me the employee made some excuse about not wanting to do the job. I don't know what his excuse was. The top guy asked if I was still interested in another crew of his doing the job. I said no and thanked him kindly. A few days later I called the company and said that I was indeed still interested in another crew coming out to reroof our home. I never heard from them again! I have no idea what went wrong. I was always nice on the phone, even when they were a no show. My husband was very nice to the employee that did the estimate. I guess we'll never know the reason.

From start to finish both the salesperson-estimator and the workers were very professional in getting the job done. There was a problem with the delivery of the shingles by the supplier and my estimator immediately stepped in to resolve the issue. I did not have to get involved in any way and the problem was solved immediately. The entire job was completeed in two days and the cleanup was verey good. The workers were conscientious and hardworking and never interfered with my daily routine. The materials used were of a high standard and my impression was that my complete satisfaction was very important. I would certainly recommend this company to anyone in need of a new roof.

This company was hired in February 2008 to stop a leak near the chimney (brown water stains were appearing along the ceiling close to the fireplace). At the time, they said the work was not guaranteed. In September, I noticed the drop vinyl ceiling in the screen porch adjacent to the chimney where the leak was fixed in February; it was full of water. I contacted Tri-County Roofing and they sent a couple of young workers to take a look at it. They determined the problem was a vent on the screen porch roof. They called in to report the diagnosis to their supervisor. The supervisor told me they could repair the problem for $250. I gave them a check and they spent about 15 minutes on the roof and left. The also used a broom to poke the ceiling, trying to drain the water. The ceiling was all scuffed up and dirty when they left. The young men told me our entire roof was bad and needed to be re-roofed. After they left, I noticed there was still water in the screen porch ceiling. I called their supervisor and he checked with them. They denied that any water was left, and said it was "debris." They were supposed to come back out and look at it, but never did. About a week later, Tropical Storm Hannah came through and water was steadily trickling into the house, down the wall and in the chimney. A very large stain began spreading over the ceiling. I contacted a different company, East Coast Roofing, and they quickly identified the problem and it was tied to the original repair work done by Tri-County Roofing in February. East Coast also said our existing roof was good for another couple of years.

He wanted $900 for doing the job. They took cell phone pictures and brought it back into me and explained what was happening. They did the job the next day. The price was fair and they were prompt and efficient. I have no complaints.

This company did a good job, everything was handled in a professional manner and the result looks great. I believe they did a quality job at a reasonable price. The gutters and downspouts they had installed were very high quality. They look great! ri-County did not exceed the original estimate, and that estimate was actually the lowest of three that we'd requested. Two were close, but we selected Tri-County Roofing because their estimator actually got up on the roof, looked around, took some time and talked with us about the options. The second closest bidder never got their ladder off the truck.