Cassell Brothers Heating & Cooling is a family business that designs, repairs and installs comfort systems. Combined we have over 60 years of experience in proving exceptional customer service. We guarantee your satisfaction with our services and our abilities. 24/7 Service. Financing readily available. Additional email - jcassell@cassellbros.com. Financing available.
Business highlights
15 years of trusted experience
Emergency Services Offered
Services we offer
Residential & Commercial Heating & AC – Air Duct Cleaning, Replacement, Service, Upgrades, Real Estate Inspections, & Back-Up Generators.
Tech called as scheduled, arrived in a very short time, got unit back running, he explained he could not repair.
Description of Work: HVAC unit not cooling/running. Tech got unit back on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Albert K.
10/2017
5.0
generator service
+ -1 more
Arrived as scheduled - installers & electricians. Worked without breaks until job completed. Very detailed worked. Detailed instructions. Very nice workers (Cody & James).
Description of Work: Installed "whole house" generator unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,900
Gina K.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
Brandon came quickly and did the work timely. He explained everything well and price was reasonable.
Description of Work: Cleaned & checked unit, replaced module.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$269
William B K.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
As always, very pleased with the service and your employees.
Description of Work: Renewed contract and service maint. checkup.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$168
Jeff T.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
Everything went very well from the time he showed up until the time the job was complete.
Description of Work: Preventive maintenance checks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$203
Grant C.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
On time, very friendly and worked quickly.
Description of Work: Checked A/C and crawlspace and gave a quote on replacing the system.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ginny W.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
Did excellent job. Very good natured. Was a pleasure having him. A+
Description of Work: 6 Month checkup.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alexis W.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
He came quickly- worked efficiently- restored unit
Description of Work: Restored unit which wasn't working
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Frances W Y.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
The men were on time, very professional, good manners, did not leave a mess. Work finished in a reasonable time. I was informed of the work done and what needs to be done.
Description of Work: Checked 2 A/C units and 1 furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy T.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
Nick called in advance to tell me he was on the way. He was thorough, patient in explaining, and knowledgeable. We were new customers to their annual service contract service. Pricing was comparable. Appointment & service were both good.
Description of Work: Semi annual check on AC and heat system.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Roy Hampton S.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
Zach was on time, called before arrival, was professional and provided excellent customer services.
Description of Work: Heat not working/Trane air & heat/gas pack.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$104
Brad G.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
Everything went great from estimate to on site crew - was very friendly and helpful. I would highly recommend Cassell Brothers for any of your heating & air needs.
Description of Work: Replace A/C unit - installed electronic air filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,450
Arnold M.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
On time, called ahead, performed the svc on the A/C as required. Very polite youngman and very qualified.
Description of Work: A/C install & maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Steve S.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
Marc did a very good job checking the system and explaining some detail about how to have the system be more efficient.
Description of Work: Routine system maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chris R.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
Fan needed replacement - parts were ordered 2 days ago 9/14 when different employee came out to assess it. Scheduled to come 9/18/17 but our fan stopped working altogether They sent someone out within 24 hours. He was courteous, helpful, punctual and did the job quickly! Thank you Zach.
Description of Work: Fan replacement & motor replacement, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$629
Luca P.
10/2017
4.0
heating & air conditioning/hvac
+ -1 more
Zack came and did the service quickly. Very professional.
Description of Work: Motor fan replaced in the compressor unit.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$700
Steve L.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
Very professional, prompt arrival, good explanation of work performed.
Description of Work: Maintenance on 2 new A/C systems (at residence).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$84
Tiffany M.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
Your service tech was wonderful. He answered any question that I had.
Description of Work: Yearly maintanice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Judith M.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
Cody and James were on time! Extremely courteous, respectful, and conscientious. They had to wait on a part to be brought to them but everything was explained to me.
Description of Work: An electric filter and UV light installed on new Trane AC/heat pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
Ron L.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
Nick was technician. On time, thorough, knowledgeable, clean, friendly, very pleasant experience, professional, had everything needed for the job.
Description of Work: Annual maintenance on HVAC systems.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mellisa H.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
Jesmine was on time and went over each step with me. We made updates to my system to meet family needs.
Description of Work: AC fixed. Yearly update. UVA added to upstairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250
Margaret S. O.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
Charles was on time and when asked a question answered in a way we could understand. He was very informative and polite. The prices are reasonable too.
Description of Work: Replaced control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$530
Deborah D.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
Came right on time, worked on unit & finished in about an hour. Very professional!
Description of Work: Bi annual service of gas pack. Changed filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Connie F.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
Great- guys where great & on time.
Description of Work: Yes
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Theodore H.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
Technician was punctual, friendly, thorough, and responsive to questions. A+++ service.
Description of Work: My unit was not cooling very well adn we were concerned there was a major issue. The technician checked everything thoroughly and luckily it was just my filters that needed to be changed.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Water Heaters,
Home inspection,
Generator,
Plumbing,
Mold Testing & Remediation
FAQ
Cassell Brothers Heating & Cooling LLC is currently rated 4.9 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Cassell Brothers Heating & Cooling LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa