About us
Business highlights
15 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesEmergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.9273 Reviews
Showing 51-75 of 273 reviews
Nancy B.
10/2017
heating & air conditioning/hvac
+ -1 moreEstimate was given by Steve with proposed work. Dwayne installed unit. Explained installation. Reviewed paperwork. Dwayne Morris did a great job.
Description of Work: 2 ton trane xlisc gaspack
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Yes, I recommend this pro
$10,200
Charles P.
10/2017
heating & air conditioning/hvac
+ -1 moreExcellent on time, hard working & teaching us about A/C & heat pump & thermostat. Smiling & very professional. Would use your company with this technician & his helper. They worked non stop & kept us informed while replacing A/C & heating.
Description of Work: Excellent & hard working & very professional in fixing & restoring air condition unit.
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Yes, I recommend this pro
$5,850
Seth Q.
10/2017
heating & air conditioning/hvac
+ -1 moreBrandon the technician called 15 min before arrival to let me know he was on his way. Came on time. Changed filter took all panels off air conditioner. Cleaned sprayed, check temp coming out of duct upstairs & downstairs.
Description of Work: Service agreement. Semi annual air condition maintenance check up.
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Yes, I recommend this pro
Shirley D. S.
10/2017
heating & air conditioning/hvac
+ -1 moreMatt was very business like and performed his job satisfactory. Thank you for this service! I am looking forward to being your best customer. Matt was the perfect representative for Cassell Bros!
Description of Work: This furnace was to be serviced and a new filter put in for the coming year. All parts were to be lubricated, with an inspection checklist for preventative problems. This furnace should now be in tip top condition for the coming year "2018".
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Yes, I recommend this pro
$84
Donald B.
10/2017
heating & air conditioning/hvac
+ -1 moreNo problems, knew what needed to be done & did it.
Description of Work: New control board. Cleaned 2 units.
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Yes, I recommend this pro
$977
Deborah W.
10/2017
heating & air conditioning/hvac
+ -1 moreEverything was good! Good, honest services.
Description of Work: Check upstairs unit
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Yes, I recommend this pro
$89
Terry & Mel W.
10/2017
heating & air conditioning/hvac
+ -1 moreNick was very thorough! Very polite.
Description of Work: Service call/filters replaced.
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Yes, I recommend this pro
Ann R.
10/2017
heating & air conditioning/hvac
+ -1 moreThe technician was prompt, efficient, courteous and knowledgeable about units. His name is Nick Cook and he was terrific.
Description of Work: 2 HVAC units had 6 mo. maintenance work. Typically the charge is $252/year for both units.
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Yes, I recommend this pro
Pepper H.
10/2017
heating & air conditioning/hvac
+ -1 more12 - 2:00 Nick was here soon after 12:00. Called around 12:00 and arrived before 12:30. Quickly found problem & solved it well within an hour. Even cleaned leafs out of unit. Very personable young man.
Description of Work: Replaced air condition unit.
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Yes, I recommend this pro
$227
Charles W.
10/2017
heating & air conditioning/hvac
+ -1 moreIt went very well. Prompt, on time, and very professional.
Description of Work: Yearly maintenance.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$168
Todd C.
10/2017
heating & air conditioning/hvac
+ -1 moreCalled at 9:00 and they were out in less than 1 hour. Michael Pfannenstiel was professional and
Description of Work: Full service.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$356
Tracy T.
10/2017
heating & air conditioning/hvac
+ -1 moreInstallers Dwayne & Austin on time and worked non stop until completed
Description of Work: Replace HVAC and duct work
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$11,300
Phyllis S.
10/2017
heating & air conditioning/hvac
+ -1 moreMatt was on time, he was very professional. He also was very patient when answering my questions. He was also very polite.
Description of Work: Overall AC and heating check. Also filters.
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Yes, I recommend this pro
$168
Cory S.
10/2017
heating & air conditioning/hvac
+ -1 moreZach was on time, called me ahead of time, and was very professional. He took the time to make sure I understood what he was going to check and to explain and answer all my questions when finished.
Description of Work: Zach came to find what was wrong. My unit not working. He assessed the situation and tested a motor moduled. That was the issue and he has everything up and running.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$150
Keeli R.
10/2017
heating & air conditioning/hvac
+ -1 moreZack called during the service window and gave time of arrival. He arrived within that time and quickly found the problem and fixed it. The a/c is running great now.
Description of Work: Repair a/c unit - electrical disconnect issue.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$211
Joe L.
10/2017
heating & air conditioning/hvac
+ -1 moreWas on time, did work in a timely manner.
Description of Work: Seasonal heat check.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Dorothy H.
10/2017
heating & air conditioning/hvac
+ -1 morePrompt, friendly and professional. Luke was the technician.
Description of Work: Winter service of gas heating unit.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Doug F.
10/2017
heating & air conditioning/hvac
+ -1 moreThe installers arrived promptly at the arranged time. They were courteous and prepared with knowledge and the equipment they needed. After a long hot day they finished the job and cleaned up the debris.
Description of Work: Purchased 1.5 ton split heat pump. Price included installation, new thermostat, new disconnects, float switch and leveling pad.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$5,635
Joe B.
10/2017
heating & air conditioning/hvac
+ -1 moreThe service technician did an excellent job (Michael)
Description of Work: motor repair
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Frank P.
10/2017
heating & air conditioning/hvac
+ -1 moreNick the HVAC technician was on time worked quickly and dianosed the defect quickly. Played around to verify repair was successful
Description of Work: Checked AC inop. Deterined fuse in power supply blown.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$95
Patsy H.
10/2017
heating & air conditioning/hvac
+ -1 moreVery good. Nick (the service rep) was very nice & always seems to do great job - very knowledgeable.
Description of Work: 6 months service, cleaned unit.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
$130
Mike D.
10/2017
heating & air conditioning/hvac
+ -1 moreInstall went well so far. I'm still checking out everything. Team members were nice and friendly.
Description of Work: New duct work upstairs.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Dennis S.
10/2017
heating & air conditioning/hvac
+ -1 moreWe got a call prior to arrival to inform us that they were on their way. The technician introduced himself when he arrived and explained what he was doing. The whole experience was great and the service was very professional.
Description of Work: The service was our first maintenance inspection.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Miguel V.
10/2017
heating & air conditioning/hvac
+ -1 moreCompany called me 4 days in advance to confirm project date, the day before and the day of reminding they were on their way. Technicians were all polite, professional, and respectful. Technician explained all warranty operation and service calls procedures. Superb customer service.
Description of Work: Removed old AC unit and compressor. Installed new AC unit and compressor to include adding additional vent in bedroom and one wifi wall mount control.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$5,300
Cathy R.
10/2017
heating & air conditioning/hvac
+ -1 moreVery good, service was excellent. :) !! Service tech was on time & very professional & helpful!!!
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$168
Contact information
10042 Broad River Road, Irmo, SC 29063
http://www.cassellbros.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Water Heaters,
Home inspection,
Generator,
Plumbing,
Mold Testing & Remediation
FAQ
Cassell Brothers Heating & Cooling LLC is currently rated 4.9 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Cassell Brothers Heating & Cooling LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Cassell Brothers Heating & Cooling LLC offers free project estimates.
Yes, Cassell Brothers Heating & Cooling LLC offers eco-friendly accreditations.
No, Cassell Brothers Heating & Cooling LLC does not offer a senior discount.
Yes, Cassell Brothers Heating & Cooling LLC offers emergency services.
No, Cassell Brothers Heating & Cooling LLC does not offer warranties.
Cassell Brothers Heating & Cooling LLC offers the following services: Residential & Commercial Heating & AC – Air Duct Cleaning, Replacement, Service, Upgrades, Real Estate Inspections, & Back-Up Generators.
Contact information
10042 Broad River Road, Irmo, SC 29063
http://www.cassellbros.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day