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Cassell Brothers Heating & Cooling LLC

Heating and Air Conditioning, Air Duct Cleaning, Water Heaters,

About us

Cassell Brothers Heating & Cooling is a family business that designs, repairs and installs comfort systems. Combined we have over 60 years of experience in proving exceptional customer service. We guarantee your satisfaction with our services and our abilities. 24/7 Service. Financing readily available. Additional email - jcassell@cassellbros.com. Financing available.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Heating & AC – Air Duct Cleaning, Replacement, Service, Upgrades, Real Estate Inspections, & Back-Up Generators.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9273 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 273 reviews

Aaron P.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Guys were on time, friendly, and fixed the issue.
Description of Work: Came out to repair an issue from original install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ellen R.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Luke was on time, very friendly- knowledgeable.
Description of Work: Coil replaced and refrigerant added.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe L. R.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great! On time, efficient, great service.
Description of Work: 6 Month check

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Brady H B.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very professional. Very good. Service man on time. Very neat work. Service both units. Excellent work.
Description of Work: One unit under warranty - serv contract

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

John S.
10/2017
4.0
heating & air conditioning/hvac
  + -1 more
Brandon was on time & very courteous, opened unit & performed necessary tests; found problems with heat & checked for cause; worked diligently to find cause; found caused & cleaned burners; heat came on!!
Description of Work: Routine maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

David S.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
On time great job. Very professional. Great attitude. Explained everything in a manner easy to understand.
Description of Work: Annual maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brett T.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Nick did an excellent job. On time and courteous.
Description of Work: Inspection/preventative maint of HVAC systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frankie M.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
The tech was on time and very nice.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Renata M.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Everything was great- friendly, professional & knowledgeable
Description of Work: preventative maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

JoAnn M.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
On time, very professional and friendly. This company always does a good job.
Description of Work: Free service for new unit for 1YR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carroll & Jacci B.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Well, very polite. Sam came out and gave a reasonable quote. Our old unit was recalled and another company did not stand behind their unit or work. We have 2nd unit by you and have been very happy.
Description of Work: New air unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,365

Terry E.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very pleasant operator. Did his work without any inconvenience to us.
Description of Work: Service check on furnace - change filters

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frank M.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Everything went great!!! (No problems)
Description of Work: Replace ducts under house

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah C.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Charles called to tell me on the way - on time. Explained what he was doing and checked everything. Changed filter - very pleasant. This unit is less than a year old - still working great.
Description of Work: Serviced / cleaned unit per agreement.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cecil W.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Technician was very nice and knowledgeable.
Description of Work: Semi-annual maintenance service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Harold A.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Mr. Pearman was on time and seemed to know his job and did it well.
Description of Work: Checked heating and cooling unit. Changed filter and cleaned up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Lindsay V.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Matt the HVAC guy call and told me ahead of time when he would be there. He was right on time. He spent several hours replacing the inside and outside to my upstairs unit. He was careful to take his shoes off at the door each time.
Description of Work: Matt work many hours making sure my new unit was installed properly after it was ruined during a storm from lightning. He answered all my questions and was very professional and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,900

Dena F.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Charles was on time and gave a courtesy call before arrival as well. He was very thorough and gave a detailed explaination on the status of our AC system. Excellent service/communication.
Description of Work: Cypress maintenance plan/semi-annual maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve L.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Zack - Early, good, told us each job he was checking, cleaned up. I was too chatty, good job.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$268

Mary Ann H.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Brandon arrived went right to work servicing furnace. Explained what needed to be repaired on my furnace. Repaired it after telling the cost up front. Leveled my air conditioner. Cleaned up materials & used filters.
Description of Work: Leveled air conditioner. Replaced filters. Check heating unit & did repairs- replaced blower run cap. Cleaned and did services on maintenance agreement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

Mary Ann H.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Brandon arrived, went right to work servicing furnace. Explained what needed to be replaced on my furnace. Repaired it after telling the cost up front. Leveled air conditioner. Cleaned up materials & fixed filters.
Description of Work: Leveled air conditioner. Replaced filters. Check heating unit & did repairs-replaced blower run capacity. Cleared and did services on maintenance agreement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

Jo-Ann R.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Brandon Pearman was very thorough explaining system to me. He answered all my questions. I tell everyone about Cassell! They have gone above and beyond to do their service.
Description of Work: Explained how to use thermostat. My husband took care of this. With his death I need to know how to use system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joann P.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well- the gentelman came in took his time checking everything and got everything checked out good.
Description of Work: Reg maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael W.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Charles Hall was on time and very meticulous in his assessment of the units overall mechanical & electrical health. He made me aware of a capacitor that was failing and the need to replace it. He gave me options on the repair and did not make me feel pressured to do it at the moment.
Description of Work: Technician performed a maintenance assessment of HVAC unit (compressor, evaporator, blower motor, and all electrical components) and cleaned the unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Joe W.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Matt was on time and performed the services efficiently. He was very courteous and answered all questions for me. The new unit was still under warranty.
Description of Work: Routine service on new unit and older unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

10042 Broad River Road, Irmo, SC 29063

http://www.cassellbros.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Water Heaters,
Home inspection,
Generator,
Plumbing,
Mold Testing & Remediation

FAQ

Cassell Brothers Heating & Cooling LLC is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Cassell Brothers Heating & Cooling LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Cassell Brothers Heating & Cooling LLC offers free project estimates.
Yes, Cassell Brothers Heating & Cooling LLC offers eco-friendly accreditations.
No, Cassell Brothers Heating & Cooling LLC does not offer a senior discount.
Yes, Cassell Brothers Heating & Cooling LLC offers emergency services.
No, Cassell Brothers Heating & Cooling LLC does not offer warranties.
Cassell Brothers Heating & Cooling LLC offers the following services: Residential & Commercial Heating & AC – Air Duct Cleaning, Replacement, Service, Upgrades, Real Estate Inspections, & Back-Up Generators.

Contact information

10042 Broad River Road, Irmo, SC 29063

http://www.cassellbros.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day