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Cassell Brothers Heating & Cooling LLC

4.9(
273
)

Heating and Air Conditioning, Air Duct Cleaning, Water Heaters,

... +4 more

About us

Cassell Brothers Heating & Cooling is a family business that designs, repairs and installs comfort systems. Combined we have over 60 years of experience in proving exceptional customer service. We guarantee your satisfaction with our services and our abilities. 24/7 Service. Financing readily available. Additional email - jcassell@cassellbros.com. Financing available.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Heating & AC – Air Duct Cleaning, Replacement, Service, Upgrades, Real Estate Inspections, & Back-Up Generators.

Amenities

Free Estimates
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9273 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
2%
2
1%
1
1%
Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review
Showing 226-250 of 273 reviews
Patricia J.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great experance.
Description of Work: Install a new AC system.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,200
John J.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kimberly Ann D.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very informative, good job.
Description of Work: Check why heat will not start/last free inspection under waranty.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Belinda H.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great service, friendly employees.
Description of Work: Assessment of unit 3 not working. Measure for pan replacement on another unit.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David L G.
10/2017
4.0
heating & air conditioning/hvac
  + -1 more
Routine. Everything checked out ok
Description of Work: Performed semi-annual unit check-up
Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert P.
10/2017
5.0
Very well, very pleased.
Description of Work: Installed generator.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,600
Alena C.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
went well
Description of Work: HVAC Maintenace
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$168
Les S.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Prompt. Excellent service.
Description of Work: Maintenance (contract)
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$168
Joseph J.
09/2017
4.0
heating & air conditioning/hvac
  + -1 more
The perform was good.
Description of Work: Change air duct.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$3,010
Eva T.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Louis C.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Everything went as planned
Description of Work: HVAC repair capacitor
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Heather G.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
It is $140 for two visits a year.
Description of Work: They service my units.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Catherine M.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Wonderful dealing with this company from start to finish. Extremely happy with the work they did.
Rating CategoryRating out of 5
Yes, I recommend this pro
Kimberly H.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent!
Description of Work: New HVAC unit for upstairs.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Daniel C.
04/2017
5.0
heating & air conditioning/hvac, home inspection
  + 0 more
.
Description of Work: We just bought a house and they did the inspection for us.
Rating CategoryRating out of 5
Yes, I recommend this pro
$150
Daniel C.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They replace an air conditioner, the whole unit.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Suzanne M.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Price was okay.
Description of Work: It was for a yearly service contract.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
willie W.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Margaret M.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Howard M.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
No problems
Description of Work: HVAC Seasonal Check-Up (Purchased an annual contract)
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$148
elizabeth H.
03/2016
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: They replaced our air conditioning/heating (with a Trane!) unit and all the duct work under the house, put in a new thermostat. It went great, very nice crew, arrived on time, did all the work in one day (many workers!). They were also very polite and explained everything to me. And the were very respectful of the stray cat who lives out in my yard.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,224
Response from Cassell Brothers Heating & Cooling LLC
we would like to thank you for your very kind review. we strive every day to make our customers feel very satisfied. Thank you once again for review.
Bryan W.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: 16 SEER 3.5 ton HVAC and Mini split in FROG.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
Anthony L.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Timothy R.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Jeannie D.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,700

Contact information

10042 Broad River Road, Irmo, SC 29063

http://www.cassellbros.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Water Heaters,
Home inspection,
Generator,
Plumbing,
Mold Testing & Remediation

FAQ

Cassell Brothers Heating & Cooling LLC is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Cassell Brothers Heating & Cooling LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Cassell Brothers Heating & Cooling LLC offers free project estimates.
Yes, Cassell Brothers Heating & Cooling LLC offers eco-friendly accreditations.
No, Cassell Brothers Heating & Cooling LLC does not offer a senior discount.
Yes, Cassell Brothers Heating & Cooling LLC offers emergency services.
No, Cassell Brothers Heating & Cooling LLC does not offer warranties.
Cassell Brothers Heating & Cooling LLC offers the following services: Residential & Commercial Heating & AC – Air Duct Cleaning, Replacement, Service, Upgrades, Real Estate Inspections, & Back-Up Generators.

Contact information

10042 Broad River Road, Irmo, SC 29063

http://www.cassellbros.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day