One Hour Heating & Air Conditioning

It was good. They were excellent.

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Perfectly.

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Definitely recommend.

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Great!

Excellent.

My husband and I came home from shopping on Saturday to find that our home smelled like gas. It was coming from our vents. We had noticed when driving down our street that a heating and air van was at a neighbors for a service call. I walked over and met Eddie, he was the service tech on call for One Hour Heating and Air. He was very friendly and professional. He came over to take a look. We found out that our gas heat had gone out and ( excuse me for my ignorance on terminology) and the fan was pushing the gas fumes into our home. He turned the gas line off to the system and talked with us about what we needed to do to fix the problem. I have no idea what we would have done if he had not been close by at that time. He could have easily blown us off because we did not have an appointment, but he didn't . He was most helpful. We made arangements that day to have a new system installed. The team at One Hour Heating and Air was A**** from beginning to finish. They were on time, professional, and we could tell they actually cared about the job they were doing. This was by far one of the best experiences we have ever had with a service company. They will have a customer for life with us, especially as long as Eddie is working there. There is not one thing we would change about this company..

Ron, was able to come the day after I called, and arrived when scheduled. He did a great job, explained the problem and price was very reasonable. I was very pleased.

AWESOME!!! They let me tag along and answered my endless questions. Did a very thorough job of cleaning the AC compressor, then did all kinds of tests to see how it was running. Then they did the same with the furnace and even tightened a plastic cap which had no effect whatsoever on the performance of the heater - they just wanted everything perfect.

They had a huge long list of everything that was wrong with our house. Many of the things were very valid, like a bare wire in the meter box. They checked the smoke alarms and they had expired. Everything he went through and told us about I think was very valid. One thing was that the wiring on our hot tub was unsafe so he replaced it. He told me why it was unsafe. It was $500 to replace it and it keeps tripping the breaker, so I called him and told him that so he refunded the money. It's still tripping the breaker so I have to call someone else to come out now. The other thing is that I thought they were extraordinarily expensive. The price of replacing the smoke alarm is about $100. I brought it up to him, I'm sure he's not the one who sets the prices. He did give us a 10% senior citizen discount which is nice. The representative was very nice and very professional and thorough. It's just really hard to recommend a company that charges so much. When he got done we needed $5000 in electrical work that he wanted to do on our house. One of them was rewiring the boat dock and that was over $700. Some of the things they pointed out we had contractor's do and he did offer to meet with the contractor's electrician which was very nice. He also let me download all the pictures he took so that when these people came out I could show them. They are very expensive but he was professional and very nice. He gave me his cell phone number. I confronted him about the price and he just shrugged and said ya it is high. I probably couldn't afford to use them again, we are retired and on a fixed income.

They did good work. They found some problems and promptly fixed them.