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One Hour Heating & Air Conditioning

Heating and Air Conditioning, Air Duct Cleaning

About us

We are the Comfort Experts—We specialize in keeping the families in the Upstate, SC comfortable year round. We provide our customers with all of their HVAC needs, including repair and installation of air conditioners, air handlers, heat pumps, furnaces, and thermostats. We also offer indoor air quality products and ductwork cleaning services. With locations in Greenville and Spartanburg, our professional technicians are able to provide on-time service to homeowners in Anderson, Greenville, Oconee, Pickens, and Spartanburg counties. Your time is our #1 priority. We have convenient two-hour appointment windows to better fit your schedule. And if your One Hour Heating and Air Conditioning service provider is even one minute late—the service is on us. Your complete satisfaction is 100% guaranteed. We do whatever it takes to make sure you are happy with our services. Our warranties and guarantees are industry leading because of our experienced technicians and the high quality parts we use. Our technicians are friendly, clean, polite, drug-free and experienced--and our techniques are state-of-the-art, guaranteed! We won't keep you waiting - "Always on time... or you don't pay a dime." ®

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Maintenance, installation, repair, heating & air conditioning, heat pumps, duct work, furnaces, & air handlers

Services we don't offer

NA

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.784 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
6%
3
4%
2
1%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 84 reviews

Fernando R.
01/2022
5.0
heating & air conditioning/hvac
  + -1 more
They are very good company. Anytime I called I get a good answer and the people they send are very professional. They come every summer and winter. They're very responsible,
Description of Work: They checked the unit for anything that is wrong and fix it and put new heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you for taking the time to leave One Hour Heating & Air Greenville a five-star review! We appreciate you putting your trust in us to keep your home comfortable. -Charles Crumpton Owner/Operator

Johanna C.
01/2020
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
They did an exceptional job. The technicians were friendly, knowledgeable, professional, and thorough. They did the job to my satisfaction and in fact exceeded my expectations. Their prices were a bit on the high side, but the quality of their work makes it worth it. I HIGHLY recommend them if you want quality work and a company you can trust.
Description of Work: Encapsulation of crawl space and duct cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from One Hour Heating & Air Conditioning
Thank you for taking the time to leave One Hour Heating & Air Greenville a five-star review! We appreciate you putting your trust in us to keep your home comfortable. -Charles Crumpton Owner/Operator

Debbie B.
09/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great! One Hour Heating and Air Conditioning is a great company, all their employees are wonderful. It is easy and fast to get an appointment. The guys look the situation over and then discusses with you what they need to do to take care of the issue, and what they are going to do to take care of the issue. They are honest and fair and will work with you to get the situation resolved. One Hour Heating and Air Conditioning is the only company I will use for my heating and air-conditioning needs. I own 2 houses and they take care of both my houses.
Description of Work: Replacement of a section of duct, and Duct Cleaning, Replace all duct work with R-8 insulated duct, supplies and returns seal around unit with mastic on 2nd home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dee B.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Technician was very good. Spent time explaining problem we had.
Description of Work: AC tune up with freeon added.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

James S.
07/2017
3.0
heating & air conditioning/hvac
  + -1 more
they were good people and were on time. I just didn't think it was as a good deal as I thought. It was about $59 dollars worth
Description of Work: hvac tuneup

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Porter J.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
They identified that it was not even an air conditioning. They went through and checked everything in the heating and air conditioning and everything was ok there and they identified that the problem was with the plumbing.
Description of Work: They came out to something that wasn’t heating and air conditioning related. I didn’t know it at the time, but it turned out that it was a plumbing problem and we had to get a plumber to come out and address it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Yoshi K.
07/2017
4.0
heating & air conditioning/hvac
  + -1 more
Tchnician came and made an estimate for $1,200 for improvements I never asked for. I asked him to check the freon level. He replied "I am not getting my machine out if not needed". Basically I paid $59 so the company could make me an estimate to generate business.
Description of Work: Bought coupon for a 26 point inspection.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


Brent G.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great service. Apt was set promptly. Very professional serviceman. Came out, did his thing and was off. My only concern was he was going to email me my summary but left before it sent.
Description of Work: HVAC tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Iracema G.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
They didn't charge me anything because I have a warranty for 10 years. They are very professional, clean and punctual. They left the area clean.
Description of Work: They came and changed something on the air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry S.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were good. The work was excellent. Just one employee came out, he was good.
Description of Work: They performed a tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Betty F.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
It was great. They worked hard and fast. On time and very polite.
Description of Work: Found a leak and fixed it. Then about month later found that it was still leaking and fixed it at no cost.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,731

Susan P.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
Jim went through all the different levels (cost) I could spend on the system. What was good about each different system. He was referred to me from a person in my neighborhood. Jim couldn't have done a better job. At the end of our conversation I felt certain that I could trust One hour heating and Air to do my service. For installation Josh and Wayne did an excellent job! Although it takes all day and the AC had to be off, it was still worth it. I don't hear the system through the wall anymore. My temperature stays exactly on what I set it to. Couldn't be happier with the entire team, including Darcy, at One Hour heating and Air.
Description of Work: Jim came to quote me a new AC system. Very professional and knowledgeable. Then Josh and Wayne came to install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

DONNA P.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
great. on time..fully explained. Had parts on truck. did not have to wait until part was ordered. Very courteous. Could not have ask for more.
Description of Work: repaired a wire I pulled loose and replaced a part

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Richard C.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Cleaned the drain lines and and overall inspection of the system Before he started the work he explained the advantages of their yearly contract so the price reflected the contract and repairs
Description of Work: Checked to see why system was not running and found the problem within 15 mins

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Tianna C.
04/2015
1.0
heating & air conditioning/hvac
  + -1 more
Couldn't fix the heat the first time they came out, then they sent someone out later while I was at work, who beat on my unit for upwards of 20 minutes. there are NO PARTS IN AN HVAC UNIT THAT REQUIRE A BEATING. Yeah, he woke up my neighbors beating on the unit breaking things. We were then told that there was a malfunctioning part on our system that our system doesn't even have... Do yourself a favor and find a reputable service. This place is a complete scam, they BROKE our unit rather than making it work better. After the other service did their best to repair my unit, my heat comes out half as hot and the parts they have broken can't be replaced as there are not replacements being made. "one hour heating and air" means they'll break it in that time or less. I called another reputable company, and without telling them a word, they noticed the damage done by one hour and said as much... The bill was also FIVE TIMES LESS than one hour. Go find someone good on angies list, it will save you hundreds if not thousands of dollars and the headache.
Description of Work: Broke my heating unit.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$300

Jim S.
08/2014
2.0
heating & air conditioning/hvac
  + -1 more
I contacted and requested after hours emergency visit for A/C not cooling issue. Talked to service, adn they told me they put in an order to tech. This was 10:30AM on Sunday. No response so I called at 6:00PM. They said that it was was still on call. I never heard from them until the next morning. I informed them I had contacted a different HVAC service company?
Description of Work: Did not contact or show as promised by

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
1.0
punctuality
1.0


Sharon E.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Nick was nice, professional and very knowledgeable. Our systems are 10 years old and he suggested economical solutions for fixing/improving our units. We will definitely use this company again.
Description of Work: AC maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jeffrey C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Had been out of A/C for 4 days, previously hired company, failied to meet emergency schedule. Very professional, courteous, and was able to quickly complete work. I am very satisfied!
Description of Work: Replaced DEM blower fan on HVAC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$775

Joseph L.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
It is $99 a year and they come twice. They are very convenient. They are able to do the work pretty quickly and give back our air. I have been using them for a year.
Description of Work: One Hour Heating and Air installed a new system a year ago so it was about $4500. They came back for just the normal 6-month check up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Travis W.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Michael arrived a few minutes early, and within about 20 minutes determined that the system was low/out of coolant. We decided to charge the system with coolant, and add a dye to allow us to check for leaks. The payment for the dye covered the cost for a future service visit to inspect and evaluate for a system leak. Michael was thorough and professional.
Description of Work: Diagnosed non-cooling air-conditioner as low on coolant; charged coolant, and added dye pack for future evaluation of coolant leak.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$513

Joyce D.
05/2014
1.0
heating & air conditioning/hvac
  + -1 more
Never returned our call. Our ac froze up and we called at around 11:30 pm. The call service said they would have them call us back the next day but they never did. I realize they may be booked up, but common courtesy is to at the very least, return the phone call.
Description of Work: Ac froze up. Called because they advertise they are a one hours service.

Rating CategoryRating out of 5
responsiveness
1.0


patricia R.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
Honest and beyond expectations. Will definitely call them again.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kenneth B.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very helpful well informed answered all my questions. There were a lot.Just an all around great experience. Will tell any one that I know to go here.
Description of Work: New heater ac. And duct work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Thomas K.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Repairman arrived on schedule. Installed unit as scheduled.
Description of Work: Replace heat pump & repair ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Carol R.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
there were few glitches, but, we finally were able to stay cool
Description of Work: tried to fix air conditioner. Installed new unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,600

Contact information

4 Custom Mill Ct, Greenville, SC 29609

http://www.upstateheatandair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning

FAQ

One Hour Heating & Air Conditioning is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

One Hour Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, One Hour Heating & Air Conditioning does not offer free project estimates.
Yes, One Hour Heating & Air Conditioning offers eco-friendly accreditations.
No, One Hour Heating & Air Conditioning does not offer a senior discount.
Yes, One Hour Heating & Air Conditioning offers emergency services.
Yes, One Hour Heating & Air Conditioning offers warranties.
One Hour Heating & Air Conditioning offers the following services: Maintenance, installation, repair, heating & air conditioning, heat pumps, duct work, furnaces, & air handlers
NA

Contact information

4 Custom Mill Ct, Greenville, SC 29609

http://www.upstateheatandair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day