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ADT Security Services

Home Security Systems, Home Automation, Home Healthcare - Medical Alert Systems

About us

ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel more safe and empowered.

Business highlights

150 years of trusted experience
Emergency Services Offered

Services we offer

Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10 -20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.362 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
11%
3
5%
2
5%
1
11%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.3
responsiveness
4.2
punctuality
4.3
Showing 51-62 of 62 reviews

Dawn B.
06/2014
3.0
home security systems
  + -1 more
unknown
Description of Work: Not pleasant on the phone. Took several days to receive a call from sales person. Quoted estimate was higher than average, comparing same service & equipment.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0

$450

06/2006
5.0
home security systems
  + -1 more
ADT has been providing my service for at least year. My alarm system has never been triggered and everything seems to be fine and dandy. I am pleased all the way around with the company and I feel rather safe in my home knowing they are on my side. I probably would not hire anyone else; I feel pretty content.
Description of Work: ADT provides my monthly alarm service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Carmen Y.
06/2006
5.0
home security systems
  + -1 more
ADT Security was a very professional and detailed company. I thought they were very thorough and felt they wanted to be certain that everything was done precisely and in a timely manner. I will continue using them.
Description of Work: ADT Security installed an alarm system throughout my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

06/2006
5.0
home security systems
  + -1 more
ADT provides monthly monitoring of our home alarm system. We have had no false alarms with the system, and it seems to work well. The systems are linked directly to the local police and fire departments, which makes us feel even safer.
Description of Work: ADT provides monthly monitoring for our home alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

06/2006
5.0
home security systems
  + -1 more
ADT provides monitoring of our home alarm system for theft, fire, carbon monoxide and medical alerts. We feel very safe with the alarm system they installed for us. We have had no false alarms.
Description of Work: ADT provides monitoring for our home alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

06/2006
5.0
home security systems
  + -1 more
Since we are elderly, ADT has been a very convenient and assuring company for us. We have had one false alarm and the cops showed up to our house. They have given us a strong sense of security. All of our entry points are covered and we even have motion sensors in areas of our home.
Description of Work: They monitor our alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Richard K.
06/2006
4.0
home security systems
  + -1 more
I have to admit I have accidentally triggered the alarm a few times in the past and every time it went off the people from ADT were able to send for help in a matter of minutes. I have had no troubles other than what I have caused on my own. Therefore, I would have no reasons to stop my services with their company or switch to any one else.
Description of Work: ADT provides my monthly alarm services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$33

keith B.
06/2006
5.0
home security systems
  + -1 more
I am very pleased with the level of service provided by ADT. I feel safer knowing ADT is watching out for me. I also feel ADT's prices are very competitive, and I plan to hire them again.
Description of Work: ADT provides my monthly alarm service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Jerry W.
06/2006
5.0
home security systems
  + -1 more
ADT is a wonderful company whom has not given me any problems in the entire three years of services with them. I am grateful to have them as an alarm provider. Although, my alarm has never triggered at all in the three years I have been with them, they still call me once a year to make sure I am not having any technical issues or anything like that. I appreciate their concern and feel they are very trustworthy.
Description of Work: ADT provide me with monthly alarm protection service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Rick M.
06/2006
5.0
home security systems
  + -1 more
ADT installed this system about seven years ago and it's good protection. It alerts me whenever a door is opening and closing. We had one false alarm when a neighbor came in while I was gone and forgot the numbers. ADT called my son. They can check the system from headquarters and came last year to do a check-up in person.
Description of Work: ADT monitors my alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

06/2006
4.0
home security systems
  + -1 more
I have accidentally set my alarm system off at least two different times already and both times ADT was able to provide an immediate response. It definitely let me know that my system works well. I like the fact that I am able to pay them quarterly as well. Sometimes it is easier that way. So as you can tell I have no problems with ADT's services.
Description of Work: ADT provides my families alarm protection services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$124

KRIS J.
06/2006
4.0
home security systems
  + -1 more
I cannot really say too much about the people from ADT. I have not really experienced the alarm going off to tell you too much about it. They have not been out since the original installation so I would have to say no they do not perform regular maintenance checks on the system. I guess there serving a good purpose though and that is why I keep them around.
Description of Work: ADT provides my monthly monitoring on my alarm.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$31
    • 1
    • 2
    • 3(current)


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Home Healthcare - Medical Alert Systems

FAQ

ADT Security Services is currently rated 4.3 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

ADT Security Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, ADT Security Services offers free project estimates.
No, ADT Security Services does not offer eco-friendly accreditations.
No, ADT Security Services does not offer a senior discount.
Yes, ADT Security Services offers emergency services.
Yes, ADT Security Services offers warranties.
ADT Security Services offers the following services: Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM