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PRECISION POOL CARE

Pool and Spa Service

About us

SUPER SERVICE AWARD WINNER! Swimming Pool Maintenance, Cleaning, Equipment Repair (Heaters, Motors, Automation, Filters, Etc.) Openings, Closings, Pool School, Sand Changes, Filter Cleanings, Inspections, Safety Covers, Platinum Warranty Service Center for Hayward/Goldline, Jandy, Pentair, Raypak, Polaris, Fluidra, Auto Pilot & Aqua-Cal. We are an accredited member of the BBB. Our team members are in full uniforms at all times for you to more easily identify us when we are in your yards. Customer Service is what we're all about! We won the Angie's List 2012, 2013, 2015, 2016, 2018 & 2019 Super Service Awards! We are your full-service inground swimming pool specialists! We do not service above ground swimming pools or stand alone hot tubs. We are not a swimming pool builder.

Business highlights

16 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Swimming Pool Cleanings, Weekly Service, Pool Maintenance, Pool Equipment Repairs, Heater Installs, Conversion to Salt Water, Pool Openings, Pool Closings, Pool Inspections, Pool School, Filter Cleanings, Sand Changes, Safety Covers and all miscellaneous repairs. Platinum Warranty Service Center-Hayward/Goldline, Jandy, Polaris, Pentair, Raypak, Zodiac, Auto Pilot & Aqua-Cal.

Services we don't offer

We DO NOT Service Above-Ground Pools or Free-Standing Hot Tubs. We DO NOT do pool resurfacing or liner replacement. We DO NOT build swimming pools.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7120 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
3%
3
3%
2
6%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 101-120 of 120 reviews

Beth M.
08/2021
5.0
pool cleaners
  + -1 more
It is wonderful! Highly recommend!
Description of Work: Pool service

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris P.
09/2017
5.0
pool cleaners
  + -1 more
.
Description of Work: I use PRECISIONPOOL CARE, we have a contract with them, they come on a weekly basis.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Bob M.
09/2017
4.0
pool cleaners
  + -1 more
Good. The pool is crystal clear
Description of Work: Pool service

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PRECISION POOL CARE
Thank you for your review! We are so happy that your pool is crystal clear! We really appreciate your business!

Leigh G.
02/2017
5.0
pool cleaners
  + -1 more
Wish I had found them sooner
Description of Work: I NEVER need to worry with this Pool Service Company! They are THE most professional team I have ever dealt with for home services, know your pets by name. Just start with the best company first, Precision Pool Care.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PRECISION POOL CARE
Thank you so much for your review!

Lisa M.
08/2016
5.0
pool cleaners
  + -1 more
Always helpful and on time.
Description of Work: They clean and service poll, and have for a few years. Always on time and helpful

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Wallace R.
11/2015
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PRECISION POOL CARE
Thank you very much for your review!!!

Pat R.
08/2015
5.0
pool cleaners
  + -1 more
Outstanding!
Description of Work: Precision Pool is our regular weekly, year round pool maintenance service. After using 4 different pool services, we switched last year to PP and cannot believe the difference we have experienced. Their service is fantastic! They are consistent, professional, and timely. We couldn't be more satisfied and we are demanding. Gina and her team know their business and we would HIGHLY recommend them without reservation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PRECISION POOL CARE
Thank you so much for your review! We look forward to servicing your pool for many years to come!

Srini N.
05/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: One time cleaning / orientation & balance chemicals. Had to reschedule several times due to the storms all week. The person that came out was very friendly and professional. Got the job done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Morgan S.
04/2015
5.0
pool cleaners
  + -1 more
They do a fine job
Description of Work: Weekly pool maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from PRECISION POOL CARE
We really appreciate you taking the time to give us a review. We look forward to servicing all of your pool needs!

catherine Y.
04/2015
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PRECISION POOL CARE
Thank you! Swim Safely!

ROBERT M.
04/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: installed pool and spa heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from PRECISION POOL CARE
Thank you very much for your review. We are so glad you're happy with our services. We hope to handle all of your pool needs in the future. Swim Safely!

tim B.
02/2015
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from PRECISION POOL CARE
Thanks so much for your review. We are available 24/7 for all of your pool needs. Swim Safely!

JEANNE G.
12/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Provided communicated within 24 hrs, showed up on time. Replaced swimming pool motor and pressure gauge on the sand filter. Price was comparable to other providers. Unfortunately the sand filter gauge quit working after about 4 months. Probably a 10.00 part. I most assuredly will use this provider again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

David M.
12/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Closed down and winterized the pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from PRECISION POOL CARE
Thanks very much for the great review. Happy Holidays!

Kathy H.
06/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Fixed the heater for my pool and were very nice in scheduling the repair in time for an impending pool party. Both office and repairman were nice, going above and beyond to get the repair done quickly. Repairman spent extra time educating my husband on things we needed to know about the overall function of our pool and heater.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from PRECISION POOL CARE
We really appreciate your review. Customer service is what we're all about and we love love love to hear that our customers are happy with our overall performance. Swim Safely!

Cheri W.
06/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: After many, many, many bad experiences with pool companies, I am delighted to have found the Precision Pool team! They are fair, honest and have taught me a lot about pool care (including how to save money by doing it myself). HIGHLY RECOMMEND!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from PRECISION POOL CARE
Thank you for your review! To hear that you're happy makes our day! Thanks again!

Kiri R.
06/2014
2.0
pool cleaners
  + -1 more
unknown
Description of Work: They contacted me immediately after I contacted them, saying they'd call me the next day to schedule a service call. They didn't. I called them, but they didn't have what they needed to schedule me.
Rating CategoryRating out of 5

Response from PRECISION POOL CARE
This customer contacted us thru the Angie's List Message Center in the evening, which we responded to immediately to let her know we would contact her the next morning. Our phone records show that we called and left a voicemail the next morning at 9:20 AM asking the customer to contact us back. The customer did not respond, so that afternoon, we contacted them once again thru the Angie's List Message Center letting them know we were trying to contact them in regard to their request. The customer then responded stating that she was on the phone when we called and scheduled with someone else because she didn't hear from us that morning (although we left a voicemail that morning at 9:20 AM). We then responded back to ask her to let us know if we could help her in any way. We did not have an email address for this customer, so all we knew to do was to leave a voicemail and contact them thru Angie's List. We strive very hard to offer great customer service and are unsure as to what we could have done differently. We are going to get our Precision Pool Care team together to brainstorm to see how we could have handled this differently to have the end result being a happy customer.

Daniel C.
03/2012
5.0
pool cleaners
  + -1 more
They did a really good job. They came out on short notice. They called us to let us know what was happening with the pool since we were not there when they did the work.
Description of Work: They cleaned out a very messy pool. It wasn’t a tricky or detailed job, but they did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$170

Susan R.
12/2011
3.0
pool cleaners
  + -1 more
This is my first time owning a pool and I was looking for a company to close down the pool. Gina told me they needed a minimum of 4 hours to clean up the pool and get it closed down. I told her it just needed to be closed because my pool was clean. When she came out she said my pool was actually clean and just needed to be closed down. When I spoke with them initially they never mentioned that they charged per person. I wrote them a check for less than what they were trying to charge and so far they have not disputed the payment. I purchased a cover pump from them and paid $100.00. They wanted 300.00 for the labor and a $100.00 for the pump. I paid them $200.00 for the labor and $100.00 for the pump cover. The pump has not work right since it was put in and they told me it was because it had fallen on its side. It has only been 2 months and the pump is now completely dead. The people there are very nice but the price was miscommunicated and they need to check the quality of the equipment that they are installing.
Description of Work: This was for pool service.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$303.46

Response from PRECISION POOL CARE
This client is 100% correct on the labor issue. We sent two Service Technicians out (instead of our normal one) so we could get her pool closed down quicker. We did not communicate the labor rates properly and have since implemented measures to ensure that our customers are totally clear on our labor rates when closing a pool. We honored the lower labor rate, since it was our miscommunicating that caused the issue. This client chose the least expensive model of pool cover pumps. When she contacted us about the pump not running, it had been lying on its side when we arrived and the pump was running without water, so it burned the motor up. We did replace the cover pump with a new one. Thank you for saying that you would use our services again. Customer Service is our Number One goal and we strive very hard to make sure all of our customers are satisfied.

Pamela P.
08/2011
5.0
pool cleaners
  + -1 more
Things went very well, start to finish. They are coming back tomorrow to recheck for any remaining algae that needs to be vacuumed out.
Description of Work: Our previous pool service company was so bad, our pool looked like a sewer. Expecting grandchildren for a visit, we contacted Precision Pool Service and they came out exactly when they said they would, and made follow-up trips until the pool was restored. The owner came herself to see that all was well. She's owned the company for 18 years and we couldn't be happier with the service. Our grandkids had a ball in the pool last weekend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

8169 Regent Pkwy, Fort Mill, SC 29715

http://www.precisionpoolcare.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service

FAQ

PRECISION POOL CARE is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 4:30 PM

Tuesday: 8:30 AM - 4:30 PM

Wednesday: 8:30 AM - 4:30 PM

Thursday: 8:30 AM - 4:30 PM

Friday: 8:30 AM - 4:30 PM

Saturday: Closed

PRECISION POOL CARE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, PRECISION POOL CARE offers free project estimates.
Yes, PRECISION POOL CARE offers eco-friendly accreditations.
No, PRECISION POOL CARE does not offer a senior discount.
Yes, PRECISION POOL CARE offers emergency services.
Yes, PRECISION POOL CARE offers warranties.
PRECISION POOL CARE offers the following services: Swimming Pool Cleanings, Weekly Service, Pool Maintenance, Pool Equipment Repairs, Heater Installs, Conversion to Salt Water, Pool Openings, Pool Closings, Pool Inspections, Pool School, Filter Cleanings, Sand Changes, Safety Covers and all miscellaneous repairs. Platinum Warranty Service Center-Hayward/Goldline, Jandy, Polaris, Pentair, Raypak, Zodiac, Auto Pilot & Aqua-Cal.
We DO NOT Service Above-Ground Pools or Free-Standing Hot Tubs. We DO NOT do pool resurfacing or liner replacement. We DO NOT build swimming pools.

Contact information

8169 Regent Pkwy, Fort Mill, SC 29715

http://www.precisionpoolcare.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
Closed