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Keller Heating and Air LLC

Heating and Air Conditioning, Gas Logs, Natural Gas Lines

About us

At Keller Heating and Air we provide complete services of residential heating and air conditioning systems. If you need installation, maintenance or repair of your Air Conditioner, Furnace, Heat Pump, Gas Pack or Gas Logs we have you covered for all types and brands of residential equipment.

Business highlights

10 years of trusted experience
Emergency Services Offered

Services we offer

Heating and Air, Heating & Air Conditioning Installation, Heating & Air Conditioning repair, Heating and Air Conditioning maintenance, Air Conditioning Repair, Heating Repair, Air Conditioning Maintenance, Heating Maintenance, Air Conditioning Tune Up, Heating Tune Up, Furnace Repair, Furnace Replacement, Charlotte AC Repair, Charlotte Heating Repair, Heat Pump Repair, Indoor Air Quality, Air Cleaners, Humidifiers, AC Repair, Air Conditioning repair. Gas Log Maintenance, Gas Log repair.

Services we don't offer

At this time we do not offer complete fireplace insert change outs. At this time we do not offer chimney sweeping or chimney cleaning for fireplaces.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9770 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
4%
3
1%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-770 of 770 reviews

Samantha M.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great. Very punctual, worked quickly.
Description of Work: Heating and Air work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Marnie F.
01/2018
5.0
heating & air conditioning/hvac, gas logs
  + 0 more
Very good job, knowledgeable & good service.
Description of Work: Gas fireplace inspection and repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUSAN W.
01/2018
5.0
heating & air conditioning/hvac, fireplaces
  + 0 more
It went great. I had the logs cleaned before and it was making my smoke detector go off. This time, there was no problem at all. They also replaced some wiring that was preventing the logs from turning on.
Description of Work: Cleaned fireplace logs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Pam F.
12/2017
5.0
chimney repair, gas logs
  + 0 more
very well. They were prompt and arrived at the time they said they would be there. They cleaned up after finishing the work and were very professional and friendly.
Description of Work: We hired them to service and clean our gas logs. We bought these logs band new last year and whoever installed them put a hole in the back of the fireplace and we were not aware of it. The pilot light kept going out. Plus the logs obviously had a defect as once they were serviced and the hole repaired they kept going out again. We called Keller Heating and Air back and they promptly came out and replaced a thermocouple and they are working fine so far.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Barbara E.
12/2017
5.0
fireplaces
  + -1 more
Went very well. They showed up on time, and did the work in a timely fashion. Great work!
Description of Work: Fireplace tuneup and clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Masoud M.
12/2017
3.0
heating & air conditioning/hvac, fireplaces
  + 0 more
They just vacuumed and cleaned the glass which I could have done it myself And they were extremely overpriced for extra work which was needed.
Description of Work: To tune up the fire place

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$109

Response from Keller Heating and Air LLC
Now [Member Name Removed], I know that we do way more than just vacuum and clean the glass. If you are going to make a review on a company please at least make it accurate. We provide CO tests on your gas logs, we perform leak tests for natural gas, we inspect the exhaust of the unit to make sure it isn't backing up into your home poisoning you for safety, we clean the pilot assembly, we check the starting mechanism of the unit, we check the main burner for proper operation, and more... Now if you can do all that yourself for $109.00, then by all means, please do. Thanks for the review, Glenn Keller

Ginger G.
12/2017
5.0
heating & air conditioning/hvac, fireplaces, gas logs
  + 1 more
The technician was very courteous and professional. He explained what he was doing and why each step of the cleaning. He explained his findings and gave helpful recommendations for future use and cleaning.
Description of Work: Cleaning and servicing gas fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret L.
12/2017
5.0
fireplaces
  + -1 more
They did a wonderful job. Actually showed up early and completed the job quickly.
Description of Work: Cleaned my gas fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Kelle A.
12/2017
5.0
heating & air conditioning/hvac, fireplaces, gas logs
  + 1 more
The gentlemen came on time. Very professional and completed the job in a timely fashion. I was very pleased and will certainly use them again. The price was good for the services rendered.
Description of Work: Gas-log fireplace inspection and cleanup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert L P.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well, Keller preformed a semi-annual change-of-season system check and replaced air handler insulation that had worked loose. We now us Keller for the 2 x per year system checks formally provided by the installer of the systems.
Description of Work: HVAC system check and maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

James B.
12/2017
5.0
heating & air conditioning/hvac, gas logs
  + 0 more
Prompt effective and professional service was a pleasant experience. My fireplace now looks and performs like NEW!!!
Description of Work: Gas log fireplace needed a tuneup, as it had not been serviced in 10 years. It was becoming difficult to start.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Tom B.
12/2017
5.0
fireplaces, gas logs
  + 0 more
Very well. The technician quickly recognized the problem and the general cleaning of the pilot and pilot supply line resolved the issue. Room was left clean & tidy.
Description of Work: General cleaning and maintenance of gas fireplace. Pilot light would not remain lit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald T.
12/2017
5.0
heating & air conditioning/hvac, fireplaces
  + 0 more
The appointment went very well - right on time, completely the work asked for and cleaned up.
Description of Work: Check functionality of our fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

alan N.
12/2017
5.0
heating & air conditioning/hvac, fireplaces, gas logs
  + 1 more
great, on time and very professional
Description of Work: Gas fireplace tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Betsy M.
12/2017
5.0
fireplaces, gas logs
  + 0 more
Fireplace is working fabulously! Peace of mind knowing it is safe to use.
Description of Work: We haven't used our gas fireplace in 3 years. They cleaned and inspected it so we could use it again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Abby W.
12/2017
5.0
fireplaces, gas logs
  + 0 more
Technician was punctual, informative, professional...we will use them againz
Description of Work: I needed A gas fireplace tuneup for a rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Christopher W.
12/2017
5.0
heating & air conditioning/hvac, fireplaces, gas logs
  + 1 more
Great - They adjusted the pilot light,cleaned the logs and inside of fireplace
Description of Work: Gas Log Fireplace Inspection,Cleaning and Tune Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

cindy S.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
excellent, fixed some things that were going to go bad shortly (with my permission). Also, showed me how to do some preventative maintenance myself.
Description of Work: A/C was freezing up, no cold air

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Delano T.
11/2017
3.0
heating & air conditioning/hvac
  + -1 more
A host of suggested services were offered which I declined. I requested a written estimate of the suggested services which I was told would be emailed to me. I've received nothing from the service provider.
Description of Work: HVAC Service Call

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
5.0


Response from Keller Heating and Air LLC
Sorry [Member Name Removed], that one got missed. We just sent your estimate by email. Sometimes email's get stuck in a spam folder or a system may be down or it may be a human error, a mistake. It is not a 100% guaranteed process. Please just give us a call if you don't receive an email and we can take care of it for you. We enjoyed coming to your house, thanks for having us out to do your AC maintenance and we will look forward to taking of the other repair items your system needs to make it work effectively and efficiently. Glenn Keller

Kerry B.
11/2017
3.0
fireplaces, gas logs, gas leak repair
  + 1 more
OK, replaced a valve and cleaned everything. Valve replacement extremely expensive. Visit cost me $400+ overall.
Description of Work: Gas log fireplace tune-up.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Keller Heating and Air LLC
Very expensive? Thanks for bringing this to my attention. After researching this and seeing what other companies are charging for this same service here in our area I see we were actually underpriced. I have made adjustments accordingly. Thanks, Glenn Keller

Fred K.
11/2017
5.0
fireplaces, gas logs
  + 0 more
Mr. Keller was right on time. He performed his service well and got the fireplace up and running smoothly.
Description of Work: Gas fireplace cleaning and maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Nancy C.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Mr. Keller came himself, arrived in the very early part of our agreed upon 2-hr window. He spent what seemed to me considerably more time than the numerous major HVAC Companies I have used in the past (this is not a complaint) and I feel he did also did a much more thorough job. He was very nice and professional and seemed very knowledgeable of the system. He took pictures of various parts of the unit he inspected along with the results shown on the testing gauges and showed them to me with an explanation of the testing criteria and his findings. I was impressed. I would have Keller HVAC back for any future needs before any of the other major HVAC Companies who, over the years have been a nightmare and, I believe, cost me an fortune in avoidable repairs.
Description of Work: I engaged Keller HVAC for routine fall maintenance on my furnace system at his advertised $65 special.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Erik N.
11/2017
5.0
heating & air conditioning/hvac, fireplaces, gas leak repair
  + 1 more
Mr. Keller is outstanding. Extremely profession, punctual, and responsive. His work is stellar and his prices are fair. I have recommending him to anyone that has asked and would absolutely use him again. He's even welcomed educating me about the work he did on my AC units and furnace while he did the work. I knew very little about the units until he walked through them with me while he worked on them. I highly recommend giving Mr. Keller your business.
Description of Work: I have had Mr. Keller out for a few jobs including work on my AC units, work on my furnace in the attic, fixing my gas fireplace, as well as running a new gas line in my kitchen while I converted from an electric stove to a gas stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KAREN M.
11/2017
5.0
fireplaces, gas logs
  + 0 more
Bought coupon from Angies for a gas fireplace cleaning. He came and layed out drop cloths to protect flooring. He took his time cleaning and then testing the fireplace to make sure all was working well, as we had never used this fireplace. He even tested for carbon dioxide. He even showed me how to work fireplace since we moved here less than a year ago and didn't know anything about this one. Very happy with his service, and will use in the future for all my heating needs.
Description of Work: Cleaned and inspected gas fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Jim S.
11/2017
5.0
fireplaces, gas logs
  + 0 more
They arrived promptly, were courteous and did a good job. There were a few telltale flakes of soot on the floor when they left, but something I easily cleaned up with a paper towel.
Description of Work: They cleaned and tested my gas-log fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

Fort Mill, SC, Fort Mill, SC 29707

https://kellerheatingandair.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
L.33061
Trade License Locale
North Carolina
Trade License Authority
North Carolina: Plumbers
Trade License Expiration
12/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Gas Logs,
Natural Gas Lines

FAQ

Keller Heating and Air LLC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Keller Heating and Air LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Keller Heating and Air LLC offers free project estimates.
Yes, Keller Heating and Air LLC offers eco-friendly accreditations.
No, Keller Heating and Air LLC does not offer a senior discount.
Yes, Keller Heating and Air LLC offers emergency services.
Yes, Keller Heating and Air LLC offers warranties.
Keller Heating and Air LLC offers the following services: Heating and Air, Heating & Air Conditioning Installation, Heating & Air Conditioning repair, Heating and Air Conditioning maintenance, Air Conditioning Repair, Heating Repair, Air Conditioning Maintenance, Heating Maintenance, Air Conditioning Tune Up, Heating Tune Up, Furnace Repair, Furnace Replacement, Charlotte AC Repair, Charlotte Heating Repair, Heat Pump Repair, Indoor Air Quality, Air Cleaners, Humidifiers, AC Repair, Air Conditioning repair. Gas Log Maintenance, Gas Log repair.
At this time we do not offer complete fireplace insert change outs. At this time we do not offer chimney sweeping or chimney cleaning for fireplaces.

Contact information

Fort Mill, SC, Fort Mill, SC 29707

https://kellerheatingandair.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM