New Power Electric has been in business for five years now and has successfully maintained a 4.89 star service through several websites. The Owner Jeffrey D. Gouin makes himself available on scene to ensure quality work with a courteous and respectful experience. New Power received its name because we are trying to push more energy efficient equipment and bring about new ideas to save money and energy to the community within the electrical field. The training Jeff has received has been extensive and challenging through tech schools, military training, and high stress positions in the electrical industry. We enjoy our work with a positive spirit and outlook, let us be your one stop electrician for all your service needs.
Business highlights
25 years of trusted experience
Emergency Services Offered
Services we offer
Electrical Renovations, Electrical Upgrades, Troubleshooting & Service Calls, Home Generators, Lighting, Surge Protection, Attic Fans, Ceiling Fans, Data Networking & Landscaping
He did a very thorough job and eliminated anything wrong electrically. The probable culprit was hardwood floor shavings (we had recently had some repairs) in the heating ducts that were giving off an odor when the heat came on. We were very happy with New Power services and would definitely call them again.
Description of Work: We had smelled smoke or wires burning in our laundry room/kitchen and needed to have it investigated. Jeff completely checked our two breaker boxes and didn't find a problem. He also checked our kitchen wall plugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Chris P.
02/2014
5.0
electrician
+ -1 more
just purchased a new(old) house, couple of switches wernt working as well as some outlets. I'm pretty handy, and was able to locat the problem, but I could tell the wiring was not done correctly, and was not up to code. Called New world, time was scehcudled a couple days out, he showed on time. He confirmed my diagnosis and took about 20 min to come up with the correct way to re-wire, told me what it would cost, and completed the would with in about a hour. I had a bunch of unrelated questions about the wiring in my new house, and he spent 30-45 min walking around with me talking thru some issues and offering suggestions I would and will highly reecomend.
Description of Work: rewired a handfull of outlets/switches
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
tracey L.
01/2014
5.0
electrician
+ -1 more
Jeff diagnosed a rather odd and strange pre-wiring issue that the home builder created at the time the house was constructed. Since we did not build the house, we were not aware of this issue until the breaker tripped in the middle of the night. THis job was a head-scratcher, and Jeff was able to identify the problem and correct it in a quick and cost-efficient manner.
Description of Work: Jeff made an emergency visit during the holidays to make sure our electrical box was safe. A breaker tripped and when I went to reset it, the breaker made an unusual popping sound and then smelled of smoke. He returned my call within five minutes, went to his shop to pick up equipment and to check out our problem. He diagnosed a complicated issue that was the result of bad wiring and fixed it so that our home is now safe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from New Power Electrical Services
Thank You for the kind words (Member name removed) and will be in contact with you soon for your new project ideas. ~Jdff
Glenn L.
12/2013
5.0
electrician
+ -1 more
Great. Very satisfied. We need to have him back for more work. Called his contact number but Voice Mail Box was full.
Description of Work: Checked electrical wiring in attic and repaired the issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Bill B.
11/2013
5.0
electrician
+ -1 more
This is the third time I have used New Power and every time they have been very professional,on time and the jobs were done right the first time. This is my go to firm for anything electrical.
Description of Work: I had an outside light that needed installing. I called New Power and Jeff called back the same day and we scheduled an appointment the next day. For him it was a very small job but he did the job and tidied up and we made sure everything wasOK.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from New Power Electrical Services
[member name removed] thank you . Its always a pleasure working for you!
Patricia B.
10/2013
5.0
electrician
+ -1 more
They were running a little behind the day of my appointment but after the electrician arrived he quickly determined the cause of my not having any power to 2 of my kitchen outlets. He replaced the parts needed & was done in about 30 minutes. He was a very pleasant person & enjoyed my parrots' vocalizations while he worked. :)
Description of Work: Replaced a bad circuit in the main fuse box & replaced an outlet in the kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
Gayle T.
10/2013
5.0
electrician
+ -1 more
Showed up on time. Very professional. Explained what was wrong. Went about his business of fixing the wiring and re-installing our ceiling fixture. Would definitely use this company again.
Description of Work: Called and spoke to Jeff on Thursday and made the appointment for the next morning. (He did offer to come very late that afternoon but I declined) Our kitchen ceiling light had sparks when we tried to change the bulb. Rob showed up exactly on time (YAY) and was very professional and went about his business of fixing the wiring. He went into the attic and also checked the wiring and deemed it in good condition. We were a bit scared since the coating on the wires going to the fixture were breaking due to age. He asked if there was anything else he could do for us before he left. Nice touch!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Timothy D.
10/2013
5.0
ceiling fans, electrician, lighting
+ 1 more
Arrived on day of appt., they did reschedule to later in the day but called first to make sure it was OK with me, did the work thoroughly and quickly, no mess. Also came up with a controller from their truck so that we could have 3 speed panel for fan, this wasn't included with the equipment we had purchased. Everything works fine.
Description of Work: Installed a chandelier and a ceiling fan
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Philip N.
09/2013
5.0
ceiling fans, electrician
+ 0 more
Jeff is a professional. He was originally supposed to arrive at 9:00 a.m. and found himself in a gridlock on the Interstate. He called promptly to re-schedule which we did for the same day. Upon arrival he explained why he wanted to use the bracket that came with the light rather than the existing bracket and his choice was proven correct in short order. He made numerous adjustments until the light hung correctly and he then tested everything and cleaned up completely. He is personable, knowledgeable, and competent.
Description of Work: Jeff installed a tricky overhead light.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
James T.
09/2013
5.0
electrician
+ -1 more
Jeff and crew installed new LED flood lights controlled off of a photo cell, that light up the Front Entrance to Blackberry Creek Subdivision, something that was truly needed as the previous lights were insufficient and not to code. New Power Electrical Services also corrected the Pavilion and park area with new lighting bring it up to code placing light in the rafters and lights on the trees and aimed in directions to light up the area. It sounds simple but it was not. It is not a case would we use New Power Electrical Services it is would they come to our rescue. They truly worked with the board to satisfy the neighbors. It was a good relationship eventually between the HOA and New Power Electrical Services and the work has received praise from a few of the homeowners especially over the entrance lighting.
Description of Work: Jeff and his crew put up with a HOA board that constantly had changes placed before them as to what should be done!!! New Power Electric Service never lost composure.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from New Power Electrical Services
Blackberry Creek residents, It is with great pleasure to read your feedback about your upgraded entrance lighting as well as the pavilion lighting. Iam sure its difficult to be on a board with so many different ideas but working with you as a team made for a great experience for us as well. James and Bob thank you once again and hope to work with you again in the future.
Richard S.
08/2013
5.0
electrician
+ -1 more
Excellent work by the two men who were here, Rob and Ray. We were very pleased with their service. With the extreme rainy weather that we have had, they had to work around and through very wet soil but did well.
Description of Work: Ran an electric line to an exterior lawn fountain and installed a whole house surge protector
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$720
Connie C.
08/2013
5.0
electrician, lighting
+ 0 more
Jeff came out to diagnose the cause for several dead outlets throughout my home, explaining the receptacles were "back-stabbed" and therefore, had loosened over the years. He replaced a faulty light switch in the kitchen, then tightened the connections on all outlets, to alleviate the immediate fire/safety threat, since I was expecting a house-full of visitors the very next day. This provided me a great deal of relief, in light of my situation. Three days later, Jeff sent Ray and Rob out to replace all receptacles, indoors and out. This company did a fabulous job, far exceeding my expectations! From diagnosis to execution, I couldn't be more pleased. These gentlemen were such great listeners and so in-tune with my budget concerns, they actually satisfied my electrical needs AND came in at $75.00 below the original quote. They cleaned up after themselves, plugged in all lamps and other items that would have been hard for me to reach, and moved my furniture back into place. They answered all questions and addressed all concerns- even went so far as to explain how to replace an old smoke detector on my own. As Rob (brilliant young man) finished up the last receptacle, Ray quickly tightened a hinge on my back door, explaining that it was the reason the door was difficult to close! If you're looking for superior communication, professionalism, fair pricing, and quality electrical repairs, this company is definitely the one to call. Kudos, fellas!
Description of Work: Troubleshooting, clear explanation of issues, replacement of worn light switch, installation of metal housing box behind kitchen range, tightening connections to existing duplex receptacles, and eventual replacement of all receptacles in my home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$540
Ashley B.
07/2013
5.0
electrician
+ -1 more
We are a military family. We bought our very first home in Charleston and when we got orders had to move. So our home is now a rental. Being that we don?t Live there and we have renters in our home we needed to get the problems resolved quickly. Jeff the owner was ver polite. Got back to me quickly and setup am appointment. He fixed the problems and was fair with his pricing. Other companies charge what our total cost was with Jeff JUST for the estimate. To me thats ridiculous. He was professional... On time.... And fast we will be using him from now on for anything electrical in our home. So glad we found a good electrician we can trust with our home. I will be recommending him to all of our neighbors who are military as well and will be PCSing soon and renting their homes out. THANK YOU JEFF.
Description of Work: Reset on outlet and re-wired bathroom outlets that had been over loaded and needed work! Also tested the outlets and made sur enemy were working well!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Katherine W.
07/2013
5.0
car sales
+ -1 more
He was out here immediately and was wonderful, did a great job, explained everything about it and it was actually was an electric problem company and they waited with me until they got here to fix it. He was so nice 'cause I was telling him there were other things I want to do later and he said I'm just going to charge you a service call today. He said save your coupon from Angie's List and we'll use it when you do something big and I said great deal. It was a $75 service call but he was here for about 2 hours. The owner called me back after the call to make sure everything went well and that everything had been explained to me.
Description of Work: Today we had an instant where my electric went out at home and I was at work, I looked on Angie's List, found a local electrician called New Power Electrical Services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Forrest M.
06/2013
5.0
electrician, outdoor lighting
+ 0 more
Jeffrey the owner came with his worker, Rob. The work turned out to be excellent. They were responsive and professional. They had good communication skills and had good work ethics. We were very happy with what we saw. We are thrilled to use them again. The price was a little high, but they might be within the ballpark of what the electricians charge.
Description of Work: New Power Electrical Services installed the landscaping lights as we requested, installed a sump pump switch in the yard, and rewired our electrical box for the irrigation system. Jeffrey Gouin is the owner.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Fred M.
06/2013
5.0
electrician
+ -1 more
Arrived on time. Professional appearance and demeanor. Discussed and analyzed problems. Made repairs efficiently and effectively. Offered less costly suggestion for dryer problem. (Would have involved drywall penetration and replacement). All work completed in a timely manner. Friendly attitude, personable.
Description of Work: Repaired/replaced receptacle upstairs; Installed GFCI kitchen; Separated neutrals and grounds in panel and tightened; Install new dryer circuit and remove existing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Joanna R.
06/2013
5.0
electrician
+ -1 more
Very pleased with New Power Electric's service. Only disappointment is we wanted to have them come back for more work and no success reaching them.
Description of Work: Replaced ballast in guest bath and checked wiring in kitchen fixture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Elizabeth W.
05/2013
5.0
electrician
+ -1 more
Fantastic. Fast, professional, and on time!
Description of Work: I own a rental in mount pleasant and don't live in the area, so it is really important for me, especially since I know very little about housing, electrical, plumbing, etc... that I find a service I can trust to do a good job in a timely manner. Jeff was absolutely fantastic to work with. He explained everything, fixed the problem, was above and beyond trust worthy. He has a loyal customer for life! I will call him for any future electrical issues and refer him to my friends!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Mark S.
02/2013
5.0
electrician
+ -1 more
Excellent ! Electricians arrived on time and completed the work in a timely and professional manner. I'm very pleased and would highly recommend New Power Electric to Angie's List members.
Description of Work: Electrical work
Rating Category
Rating out of 5
Yes, I recommend this pro
$160
Lynn M.
02/2013
5.0
electrician
+ -1 more
The only difficulty was that the new fans did not fit the opening for the old ones. Apparently the standard sizes have changed. I was concerned that we had to patch the ceiling and I needed to have it done so that I could rent the townhouse to vacationers in 2 days. The owner personally found a handyman service to save the day and do the repair before Saturday. I appreciated New Power Electric for going above and beyond to help me.
Description of Work: new dimmer switch replace two bathroom fans correct wiring in bedroom The employees sent to the house were very nice and professional. I would not hesitate to recommend them to others.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
jerry R.
01/2013
5.0
electrician, lighting
+ 0 more
Excellent job
Description of Work: I contacted Jeff about removing our outdated "cloud" light fixture in the kitchen, and replacing it with recessed LED lighting. He came to our home and gave me an estimate, explained the process, and made an appointment for the work. He and an assistant arrived on time and meticulously planned and measured for the best placement of each light. The result is both functional and visually symmetrical. Jeff and his team take pride in their work and are pleasant to have in my home. Highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Kathryn R.
01/2013
5.0
electrician
+ -1 more
I called Jeff at New Power Electrical on Monday which also happened to be Martin Luther King Day and a holiday. Not only did he answer immediately, but he was able to give me a quote for the work and scheduled the work for the very next day, Tuesday! On the scheduled day of work, Rob (I believe that was his name) and one other employee came to work on the fan. They arrived on time and completed the work in an hour! Rob was very professional and friendly. The price was great too, as it was more affordable than other quotes we were given. They also did a better and more efficient job than the other company that replaced the bathroom vent/fan in our other bathroom. The bathroom was left tidy after the work as well. We just loved them! I look forward to using them again in the future.
Description of Work: We had a really old bathroom vent/fan that needed to be replaced. The work required being in the attic and cutting a slightly larger hole to house the new fan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
paul R.
01/2013
3.0
electrician
+ -1 more
Jeff met his appointment at my house for the estimate - however he never called back with the actual estimate. I can only surmise therefore that he is either disinterested or not capable of doing the work . Grade is an A for the first meeting but a Fail to follow through with a phone call ~ the result C.
Description of Work: No work performed - estimate
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Response from New Power Electrical Services
I issued a quote a never received a go ahead on the project feel bad time was wanted in writing a poot message vs completing the project
Julia H.
11/2012
5.0
ceiling fans, electrician, lighting
+ 1 more
It was great - they were professional, arrived on time and did a great job. My only problem was that there was supposed to be two guys come and do the work and there was only one. It could have taken less time, but overall, not a huge deal. We really appreciate the work and will use them in the future for anymore electrical needs.
Description of Work: We had New Power come in to move a light fixture to the middle of a room (it was off center), install power in the living room ceiling and secure a ceiling fan box that was already installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Patricia H.
11/2012
5.0
electrician
+ -1 more
I called NEw Power yesterday and left message. Mr. Goiun responded promptly and came today. I thought thaat it might take several days before I would receive help. He determined cause of pproblem and fixed. Everything is working perfectly. I was pleased with everything.
Description of Work: I joined Angie's List yesterday in order to try to find a decent electrician. Jeffrey Goiun of New Power has been FABULOUS! Very professional, prompt, explained more about electrical outlets and appliances than I have ever known in 70 years. A throughly pleasant, competent, enormously helpful young man. He fixed the problem and explained to me what had happened and how to avoid repeat in future. I live in an older home and he explained potential problems to me. What a wonderful experience! Will definitely call him again! I live on a very fixed income, and he was absolutely reasonably priced. Thank you, Angie's List!!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Electrical,
Lighting,
Ceiling Fans,
Landscaping - Lighting,
Auto Sales
FAQ
New Power Electrical Services is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:30 AM
Tuesday: 8:00 AM - 5:30 AM
Wednesday: 8:00 AM - 5:30 AM
Thursday: 8:00 AM - 5:30 AM
Friday: 8:00 AM - 5:30 AM
New Power Electrical Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, New Power Electrical Services offers free project estimates.
No, New Power Electrical Services does not offer eco-friendly accreditations.
No, New Power Electrical Services does not offer a senior discount.
Yes, New Power Electrical Services offers emergency services.
No, New Power Electrical Services does not offer warranties.
New Power Electrical Services offers the following services: Electrical Renovations, Electrical Upgrades, Troubleshooting & Service Calls, Home Generators, Lighting, Surge Protection, Attic Fans, Ceiling Fans, Data Networking & Landscaping