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American Carpet Cleaners

Carpet Cleaning, Upholstery Cleaning, Air Duct Cleaning,

About us

Additional phone number 843 571 3770 Kathleen gilfillan

Business highlights

49 years of trusted experience

Services we offer

Carpet, air duct, automible interior, & furniture cleaning.

Services we don't offer

maid services


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.5626 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
15%
3
7%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.4
value
4.8
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 51-75 of 626 reviews

Beth C.
11/2016
5.0
carpet cleaners
  + -1 more
Great job. Very prompt and courteous.
Description of Work: I needed several area rugs cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from American Carpet Cleaners
Thank you so much!

Cheryl D.
11/2016
5.0
carpet cleaners
  + -1 more
Company contacted me quickly and came out and performed service as requested.
Description of Work: Clean carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from American Carpet Cleaners
Thank you so much!

Cheryl M.
11/2016
5.0
carpet cleaners
  + -1 more
This was a big deal purchase. It went fine. They did a good job. They arrived on time and did tell us when they got here that the type of carpet that I had, which is Berber carpet, actually required a different type of cleaning, but they did a good job despite that. I actually wasn't here; my husband is the one who talked with them. I was happy with the quality of the work. When I made the purchase I called them and told them that we were hoping to be moving soon and could they wait until right before we thought we would be moving. They said that was fine and worked with me until I was ready to have them come out. I already have called them to come back again because we ended up not moving then and are getting ready to move now.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Rick W.
11/2016
5.0
carpet cleaners
  + -1 more
Fine, did a good job but the upholstery cost was more than I was willing to pay.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Carpet Cleaners
Thank you so much!

Johnna F.
11/2016
5.0
carpet cleaners
  + -1 more
This is the second time I have used this provider. Prompt response in scheduling and crew of one who are efficient and informative. Kyle performed services this time and was very pleasant and informative. Also recommended simple steam cleaning + deodorizing for the next 3 to 4 cleanings vs. shampoo in order to help eliminate older pet stains. Will hire again.
Description of Work: 4 carpet area deal was purchased for 3 bedrooms and carpeted areas by stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from American Carpet Cleaners
Thank you so much!

Brett Y.
11/2016
5.0
carpet cleaners
  + -1 more
They were great. Very punctual, courteous, competent. Highly recommend.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert F.
10/2016
5.0
air duct cleaning
  + -1 more
Lawrence was extremely professional and got the job done quickly. He was also very polite and made sure the work was done completely
Description of Work: Cleaned HVAC returns and supply lines. They also sanitized after cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Bobby R.
10/2016
5.0
carpet cleaners
  + -1 more
I've used them twice and they do a great job. They work hard, put the time into it. If you want your carpets cleaned, a great company to go with. Probably better than most.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Craig G.
10/2016
5.0
carpet cleaners
  + -1 more
American Carpet Cleaners did a wonderful job! They got all pet odors out of the carpet and we were very, very happy
Description of Work: Carpet cleaning of three bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from American Carpet Cleaners
Thank you very much!

Lisa C.
10/2016
1.0
carpet cleaners, hardwood floor
  + 0 more
Terrible (see photos in first review). 2 years later and Ty has yet to fulfill his legal obligation to pay the money he owes me.
Description of Work: Replace hardwood floors

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from American Carpet Cleaners
We do not do hardwood floors and do not have an employee named Ty. this is American Carpet cleaners.

CAROL B.
10/2016
4.0
carpet cleaners
  + -1 more
The carpets and stairs look great. However, there was no light moving of furniture. I wish the technician had moved the chair and coffe table to clean those areas as well. Overall, good job.
Description of Work: 3 rooms and a flight of stairs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerome T.
10/2016
5.0
carpet cleaners
  + -1 more
They did a really good job. I was very satisfied, they were very nice and polite.
Description of Work: The cleaned the carpet in four rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Carpet Cleaners
Thank you so much for your review!

Kathleen J.
10/2016
5.0
carpet cleaners
  + -1 more
timely. professional. cleaned well and with care. I did have to call them even though I left information on Angie's List.
Description of Work: two large area rugs cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from American Carpet Cleaners
Thank you so much for your review!

Kathleen J.
10/2016
5.0
carpet cleaners
  + -1 more
timely. professional. cleaned well and with care. I did have to call them even though I left information on Angie's List.
Description of Work: two large area rugs cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$69

Gretchen R.
09/2016
5.0
carpet cleaners
  + -1 more
Great. Arrived when they said and worked quickly and efficiently.
Description of Work: Carpets cleaned with pet stains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from American Carpet Cleaners
Thank you so much for your review.

Theresa G.
09/2016
2.0
carpet cleaners
  + -1 more
I will not use this company again. My carpets were soaked & when they did dry, the stains were still there. He did not take the time to do the job!
Description of Work: carpets were cleaned

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$69

Response from American Carpet Cleaners
I am so sorry this happened. Hopefully you called our office. We always will come redo the job within two weeks.

Aleta C.
09/2016
5.0
carpet cleaners
  + -1 more
The service men arrived on time and completed the job when they said they would. They were able to clean up all the stains and our carpets felt and looked like new again
Description of Work: We needed all the upstairs carpets and a stair case cleaned and deoterized

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia B.
09/2016
5.0
carpet cleaners
  + -1 more
Fine. I had originally scheduled a morning appointment, but a few days before the scheduled appointment, something else came up and I knew I couldn't be home before 4 PM that day. I called and was able to reschedule for 4 PM on the same day as the original appointment. My husband got home before I did and received a call that ACC had a cancellation and they could come earlier. That worked out fine since he would be there. By the time I got home, the rugs had already been cleaned to our satisfaction. We have used this company a couple of times in the past and they have always been easy to contact and it has been easy to schedule an appointment in a reasonable amount of time. They have also called from time to time, to see if we were in need of carpet cleaning, but have not been pushy.
Description of Work: I had 4 large area rugs cleaned and I used the Angie's List deal for cleaning 4 rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from American Carpet Cleaners
Thank you so much for your response!

Steven B.
08/2016
4.0
carpet cleaners
  + -1 more
Just fine. They came on time and did a good job.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Carpet Cleaners
Thank you for your response.

Doris N.
08/2016
3.0
carpet cleaners
  + -1 more
Its was okay, but it took longer to get rid of the musty smell and longer to dry out. I wish that they had credited me the first time I paid and didn't get to used their service cause I was out of time due to emergency on my late husband. But I might hire them if I really needed help again. The owner of this company are all so friendly.
Description of Work: AmericanCarpet Cleaners hired to cleaned my carpet. Since I had small area to clean they will not clean any other space unless I pay for it.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Response from American Carpet Cleaners
We hope to do better next time. Thank you for your thoughts.

Danielle M.
08/2016
5.0
carpet cleaners
  + -1 more
Great service, very professional! Wish there were more companies that cared about customer service!
Description of Work: Move-out carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Johnna F.
08/2016
5.0
carpet cleaners
  + -1 more
The initial interactions by phone with a female representative from the company were prompt to get me scheduled and also friendly/courteous. Further, the representative/gentleman who came to my home to perform the carpet cleaning was very courteous and provided reminders on best practices, as well as recommended remedies for pet stains vs. commercial brand cleaners.
Description of Work: Carpet Cleaning in area surrounding stairs and upstairs bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Carpet Cleaners
thank you so much

Amy B.
08/2016
5.0
carpet cleaners
  + -1 more
Excellent. He suggested instead of pre treating the stains (existing before we moved in) Try water first to get the "suds stain out" It worked great and we are very happy with the service.
Description of Work: I purchased the Four rooms or three with stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from American Carpet Cleaners
thank you so much

Penelope B.
07/2016
5.0
carpet cleaners
  + -1 more
Very well. He did a great job. Arrived on time an did exactly what the offer specified.
Description of Work: Three bedroom carpets shampooed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Carpet Cleaners
thank you so much

Cecil D.
07/2016
5.0
carpet cleaners
  + -1 more
Well.Were on time,cleaning of old carpets was certainly adequate.Would use again.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

PO Box 3, Charleston, SC 29402


Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Air Duct Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Hardwood Flooring Sales and Installation

FAQ

American Carpet Cleaners is currently rated 4.5 overall out of 5.
American Carpet Cleaners accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, American Carpet Cleaners does not offer free project estimates.
No, American Carpet Cleaners does not offer eco-friendly accreditations.
No, American Carpet Cleaners does not offer a senior discount.
No, American Carpet Cleaners does not offer emergency services.
No, American Carpet Cleaners does not offer warranties.
American Carpet Cleaners offers the following services: Carpet, air duct, automible interior, & furniture cleaning.
maid services

Contact information

PO Box 3, Charleston, SC 29402