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American Carpet Cleaners

Carpet Cleaning, Upholstery Cleaning, Air Duct Cleaning,

About us

Additional phone number 843 571 3770 Kathleen gilfillan

Business highlights

49 years of trusted experience

Services we offer

Carpet, air duct, automible interior, & furniture cleaning.

Services we don't offer

maid services


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.5626 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
15%
3
7%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.4
value
4.8
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 476-500 of 626 reviews

George B.
10/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Call-back was an A. Service and courtesy was an A. Not all the carpet stains came out and you cannot tell until the carpet is completely dry. I would however, consider using them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from American Carpet Cleaners
thank for the review

Thomas E Z.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Response from American Carpet Cleaners
thanks for the review

Steve B.
10/2015
2.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpets took almost 24 hrs to dry (rep said 3 & 1/2). They were very wet. Did not see any soap, just water and his machine. Now they are dry and looks dark (would liked them to have looked bright). Wound not use again, get what you pay for.
Rating CategoryRating out of 5

Response from American Carpet Cleaners
sorry, we would gladly come back again

Darlene M.
10/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned my carpet but hardly spent any time working on traffic areas or stains so after the carpet dried, looks no different.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$70

Response from American Carpet Cleaners
we would have gladly come back and try again

Ann C.
10/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from American Carpet Cleaners
thank you

Ann C.
10/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from American Carpet Cleaners
thank you

Dean W.
10/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from American Carpet Cleaners
thank you

Jacqueline F.
10/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from American Carpet Cleaners
thank you

Denise L.
10/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from American Carpet Cleaners
thanks

Sherry H.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Mike B.
09/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kelly D.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: My carpets had not been cleaned in a long time (way longer than i should have waited) and they really look sooo much better!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Cathy S.
09/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Sandy P.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned my carpets.. | |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from American Carpet Cleaners
thank you

Janice L.
09/2015
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: Hired this company to come and clean my office carpets and explained that I had a few spots that (were smaller than dime size) that needed extra attention. 1st guy that comes out who seems to be in a big hurry spends 30minutes from the time he pulls up and gets his hoses out until the time he says he finished cleaning the carpet. Clearly my carpet aren't cleaned he hasn't done anything to the spots I mentioned needed extra attention. I pulled my Rug Doctor out and went over the same area and got more dirt out of 2 areas than he did cleaning the whole office. I brought all this to his attention and all he said was he came out and cleaned the carpets and that was that. I didn't feel he had earned his pay and decided to pay him but wanted to speak with his boss whom he said he had on the phone but he wouldn't let me. He left and I proceeded to call the owner. Long story short, another employee was sent out to redo the carpet. He did do spot treatment and did get more dirt out of the carpets. The owner did try to rectify the situation and we were ok with the final cleaning. But I have to say that the quality of the work performed was very poor and just ok even after the 2nd cleaning. I expected a deep cleaning as I could of done what they did myself. I would have to say I would not hire them again.
Rating CategoryRating out of 5

Response from American Carpet Cleaners
I am sorry you feel this way. We did make a good faith effort to satisfy you.

Kurt W.
09/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$89

Response from American Carpet Cleaners
thanks for the review

Susan J.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Great service! Was able to get dirt/stains out of carpets. Would definitely use again. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Jan W.
09/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: I use this company regularly. I have used every other carpet cleaning business in Charleston, but this one is the best.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89.5

Response from American Carpet Cleaners
thank you

Jan W.
09/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: Entire home carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from American Carpet Cleaners
thank you

Sharon F.
09/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpet. First areas cleaned were done well. The last area cleaned (livingroom) was not done as well. Some places did not appear to be touched at all.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Response from American Carpet Cleaners
sorry about that, we would gladly come back and make it right

Beth C.
08/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: 5 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

edward H.
08/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned and deodorized carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

sharon W.
08/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Fast and couteous

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from American Carpet Cleaners
thank you

Velma H D.
08/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: It went well and I am satisfed with the cleaning that they did.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from American Carpet Cleaners
thanks for the review

Debora M.
08/2015
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Carpet Cleaners
thanks for the review

Contact information

PO Box 3, Charleston, SC 29402


Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Air Duct Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Hardwood Flooring Sales and Installation

FAQ

American Carpet Cleaners is currently rated 4.5 overall out of 5.
American Carpet Cleaners accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, American Carpet Cleaners does not offer free project estimates.
No, American Carpet Cleaners does not offer eco-friendly accreditations.
No, American Carpet Cleaners does not offer a senior discount.
No, American Carpet Cleaners does not offer emergency services.
No, American Carpet Cleaners does not offer warranties.
American Carpet Cleaners offers the following services: Carpet, air duct, automible interior, & furniture cleaning.
maid services

Contact information

PO Box 3, Charleston, SC 29402