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American Carpet Cleaners

Carpet Cleaning, Upholstery Cleaning, Air Duct Cleaning,

About us

Additional phone number 843 571 3770 Kathleen gilfillan

Business highlights

49 years of trusted experience

Services we offer

Carpet, air duct, automible interior, & furniture cleaning.

Services we don't offer

maid services


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.5626 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
15%
3
7%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.4
value
4.8
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 626 reviews

SHIRLEY H.
05/2017
5.0
carpet cleaners
  + -1 more
They were on time and very thorough. Everything was handled the way I expected it would be.
Description of Work: Carpet Cleaning, Deodorizing, and Protection for Four Rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from American Carpet Cleaners
Thank you so much!!

Sally R.
05/2017
4.0
carpet cleaners
  + -1 more
Went well prompt and job done efficiently
Description of Work: Cleaned 3 rugs

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from American Carpet Cleaners
Thank you so much.

Carol T.
05/2017
5.0
carpet cleaners
  + -1 more
Very well. On time and thorough! My carpets look great!
Description of Work: I needed the carpets cleaned in 4 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Carpet Cleaners
Thank you so much!!

Gordon G.
04/2017
5.0
carpet cleaners
  + -1 more
Was professional and did an excellent job.
Description of Work: Had carpets Cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Carpet Cleaners
Thank you so much!

misty B.
04/2017
5.0
carpet cleaners
  + -1 more
I am very happy with the service and outcome.
Description of Work: Professional, kind and pleasant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Carpet Cleaners
Thank you so much!

Nicole A.
04/2017
5.0
carpet cleaners
  + -1 more
The Tech was very helpful when explaining, which stains can come out, and which stains that could not. He went straight to work upstairs, working his way down including the stairs. It looked great and I was more than happy with this purchase.
Description of Work: We had all carpets in a 2,400 square home, (minus, the tiled areas) cleaned and depterized.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Carpet Cleaners
Thank you so much.

Cheryl M.
04/2017
5.0
carpet cleaners
  + -1 more
They did a good job. They were punctual, professional and got in and out in reasonable time.
Description of Work: Needed carpets cleaned before putting house on the market

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Carpet Cleaners
Thank you so much!

Gretchen R.
03/2017
5.0
carpet cleaners
  + -1 more
Excellent job and the gentleman was very friendly.
Description of Work: Carpets were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Carpet Cleaners
thank you so much!

Mary H.
03/2017
5.0
carpet cleaners
  + -1 more
When Kyle arrived, he introduced himself and we did a walk through where I had a lot of questions and concerns; he reassured me that the carpet would look and smell good when he was finished. He was absolutely correct. Kyle did a wonderful job restoring the carpets. When he was done, the carpets not only looked great, but they smelled great too. He took his time and cleaned the stained areas slowly so as to remove the soil buildup. The house had been rented to a smoker; the cleaner that Kyle used allowed the carpet to have a great scent. He did a great job and I would want him to return to clean carpets again. He is a professional because he also offered this homeowner the information that would allow me to be able to maintain the carpet cleanliness as well.
Description of Work: I needed the carpets cleaned throughout my whole house. The stains were very heavy and I was concerned that they would not come up. Traffic areas were easily identified and there was a very strong odor of cigarette smoke.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Carpet Cleaners
Thank you so much!!

Vicki S.
03/2017
3.0
carpet cleaners
  + -1 more
I want to start out by saying that this is the first time that i have used this company. They answered the phone immediately when i called, set up an appointment and came out when they said that they would. i wanted to get my whole house carpet cleaned and treated that i had rented for four years and was going to put it up for sale. After they cleaned and treated it, they called and said that the carpet was so dirty that i would have to replace it, that they could not get it cleaned. I guess my problem with this is i wondered to myself if after doing one room, they realized that this was not going to work, why not call and let me know? Again, this is the first time i have used this company so i really dont know them well enough to give them a good recommendation, can only comment on what was done.
Description of Work: i needed carpets cleaned in my house

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$92

Response from American Carpet Cleaners
I am so sorry for the confusion. I think the reason they cleaned the whole house is because of your purchase from Angie's List. I don't know if you would have gotten a refund on your purchase. If you go directly through our company that would not have happened.

William J.
03/2017
4.0
carpet cleaners
  + -1 more
Personal car showed up infront of house- no company Advertisement? No Company card was presented? Better representation of company is recommended!
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$69

Response from American Carpet Cleaners
thank you. Hopefully if you give us another chance we will do better.

Jennifer O.
02/2017
5.0
carpet cleaners
  + -1 more
I've used this company before with so so results but I wanted to give another try and this time, the man (I forgot his name sadly) was excellent. He really cared about making the carpets clean & removing what stains he can. He took pride in his work & was a joy to speak with. Very professional & job completed beyond expectations. Would want the same guy again!
Description of Work: Cleaned great room, 4 bedrooms, hallway & stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Carpet Cleaners
thank you so much!

Gail S.
01/2017
5.0
carpet cleaners
  + -1 more
The provider was fast, efficient, and did the work well.
Description of Work: Cleaning of three rooms of carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Carpet Cleaners
Thank you so much!

Gordon G.
01/2017
5.0
carpet cleaners
  + -1 more
It worked great. They contacted me right away. They showed up on time and they did very professional work. They were very polite and very special.
Description of Work: They completed cleaning the carpet for four rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from American Carpet Cleaners
Thank you so much!

Harriett F.
01/2017
4.0
carpet cleaners, upholstery cleaning
  + 0 more
Okay. Some dog hair was still on the sofa.
Description of Work: Sofa cleaned.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$75

Response from American Carpet Cleaners
Thank you.

Cathy M.
01/2017
5.0
carpet cleaners
  + -1 more
This is a great company! The carpets upstairs were very dirty with some stains. He worked really **** ** the stains and actually got most of them out. He took his time and the carpet looks really good and smells good too. I am going to get them to clean my downstairs carpets as well. I highly recommend this company.!
Description of Work: Carpets cleaned upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from American Carpet Cleaners
Thank you so much!

Chip J.
01/2017
5.0
carpet cleaners
  + -1 more
Carpet definitely was cleaner after the service was performed. A few coffee & pet stains remained, but these had been there for awhile and they may have set because we may have waited too long. Some of our worst stains did come out and overall we were pleased with the result.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from American Carpet Cleaners
Thank you so much !

Tim H.
01/2017
4.0
carpet cleaners
  + -1 more
Had to ask a couple of time to clean a certain spot
Description of Work: cleaning of carpet in four rooms

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from American Carpet Cleaners
thank you.

Katelyn B.
01/2017
5.0
carpet cleaners
  + -1 more
I messed up! I scheduled the cleaning and was smart enough to turn the electricity on, but not the water. What a nightmare. The poor guy showed up at 5pm and couldn't do the cleaning. He didn't even flinch. Told me they understood and rescheduled with no fee or attitude. I would hire them again in a heartbeat. Above and beyond the deal I purchased ($59) for four rooms, I paid only $39 for two additional rooms. Very pleased.
Description of Work: I just purchased a new home. For my own peace of mind, I hired them to clean all the carpets so they would be fresh when we moved in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from American Carpet Cleaners
Thank you so much!

Jean E.
12/2016
5.0
air duct cleaning
  + -1 more
It was fine. They were fast and efficient. They got the job done.
Description of Work: I purchased a big deal for American Carpet Cleaners. They did air duct cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from American Carpet Cleaners
Thank you so much!

Carolyn P.
12/2016
5.0
carpet cleaners
  + -1 more
Very good service, easy to work with, prompt and worked steady.
Description of Work: Two bedrooms, hallway and two sets of stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from American Carpet Cleaners
Thank you so much!

Sarah N.
12/2016
5.0
carpet cleaners
  + -1 more
Excellent. I called Wednesday morning and they were there at 9:00am Thursday. They did an outstanding job and my carpets looked better than when I moved in.
Description of Work: Needed carpets cleaned in entire apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from American Carpet Cleaners
Thank you so much!

Blouis S.
12/2016
5.0
carpet cleaners
  + -1 more
They were excellent. Every time I need my carpet cleaned this is a company I would look to contact.
Description of Work: Carpet Cleaning, Deodorizing, and Protection for 3 Rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from American Carpet Cleaners
Thank you so much!

Terry G.
12/2016
5.0
carpet cleaners
  + -1 more
Pleasant, reliable, did an extremely good job. I've called them back and had them perform other work as well on my home. I'd go back to them anytime.
Description of Work: 5 Area Rug Cleaning and Deodorizing Package

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from American Carpet Cleaners
Thank you so much!

Linda L.
11/2016
5.0
upholstery cleaning
  + -1 more
Perfect! They have been to our house 5 times and their work is perfect everytime.
Description of Work: They cleaned our living furniture and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from American Carpet Cleaners
Thank you for using us numerous times. We really appreciate your business!!!

Contact information

PO Box 3, Charleston, SC 29402


Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Air Duct Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Hardwood Flooring Sales and Installation

FAQ

American Carpet Cleaners is currently rated 4.5 overall out of 5.
American Carpet Cleaners accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, American Carpet Cleaners does not offer free project estimates.
No, American Carpet Cleaners does not offer eco-friendly accreditations.
No, American Carpet Cleaners does not offer a senior discount.
No, American Carpet Cleaners does not offer emergency services.
No, American Carpet Cleaners does not offer warranties.
American Carpet Cleaners offers the following services: Carpet, air duct, automible interior, & furniture cleaning.
maid services

Contact information

PO Box 3, Charleston, SC 29402