Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

911 Service Today

Appliance Repair, Appliance Repair - Small, Appliance Sales and Installation,

About us

We pride ourselves on offering a competitively priced, fast, efficient, and reliable appliance repair service in Charleston, SC with no hidden costs. We evaluate all customer feedback which helps us to ensure we remain focused on the delivery of a first class service. The service call includes sending our best technician with his fully loaded truck to your home. Our service call includes the diagnostic of your appliances and giving you a detail course of repair .â„¢

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Appliance Repair, Full Service Home Appliance Repair, In Shop Appliance Repair, Large & Small Home Appliances & In Shop Appliance Parts Sales

Services we don't offer

Air conditioning repair. Water heaters

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8400 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 326-350 of 400 reviews

William D.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: the repairman arrived within the time period stated to us. He repaired our appliance to our satisfaction and was very professional.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from 911 Service Today
Thank you for your review! We love to hear back from our clients. We are committed to providing the BEST service and comments like yours proves to us that we are doing it right.

Linda H.
10/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: 911 service was excellent.Very helpful,and professional and very considerate of my time and money.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

Response from 911 Service Today
Thank you for the review and sharing your feedback . Your comments are truly valuable for us, as this allow us to improve our service levels and product. If you ever need any of our services again, please let us know.

Sharon H.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced thermostat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from 911 Service Today
Thank you for the review and sharing your feedback . Your comments are truly valuable for us, as this allows us to improve our service levels and product.

Lula G.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: service performed and completed in a timely,professional manner. hopefully I won't need this service again but if I should I hope to get jim he answered all my questions and provided helpful tips. thanks Jim!!!!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from 911 Service Today
Thank you for the positive feedback...I know Jim puts his heart into his work & its always rewarding to hear people appreciate that.... Stay Dry & Be Happy!

James P.
10/2015
5.0
appliance repair
  + -1 more
Great
Description of Work: Repaired Fridge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from 911 Service Today
Thank you for the positive feedback....Its always good to know when we are doing something right ;)

Donald F.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Excellent, knowledgable service. On time and repaired well. Went above and beyond. A but pricey but I guess that's the way of the world

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from 911 Service Today
Thank you for your support and review, we appreciate the feed back.

Therese S.
09/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from 911 Service Today
Thank you for taking the time to write such a great review. we work very hard to give the best service and we love to get a feed back (good and not so good) this way we can monitor and continue to improve our service .

Kathryn D.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Service tech Andrew Taylor was very courteous & professional in solving my problem. I would call 911 Service again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from 911 Service Today
Thank you so much for taking the time to write an all A review, we are glad that Andrew was able to get everything working for you . Andrew is a great tech (and so are all of our techs) you can request him in the future and we will do our best to send him to your house. Sincerely Arik.R Owner 911 Service Today 843-789-4824

Sharon S.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: The first fix lasted all of 20 minutes, but the tech came back the next day to determine the real problem. He came on Labor Day to replace the faulty part on my dryer.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from 911 Service Today
Thank you for your review , we love to hear back from our clients ,we are committed to providing the BEST service and comments like yours proves to us that we are doing it right. Thank you again Sincerely Arik.R Owner 911 Service Today 843-789-4824

Norma B.
08/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They did a good job and followed up and did what they said they would do .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from 911 Service Today
Thank you for your review , we appreciate you taking the time to review us and are glad we did a great job for you , we will continue to strive to provide the best service in the Charleston area. Sincerely Arik.R Owner 911 Service Today 843-789-4824

Jeff H.
08/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Great/great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Gary E.
08/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Excellent service and price. The only company I would use for appliance repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from 911 Service Today
Thank you for your kind words, we are work very hard to be able to provide the best service and warranty for our clients, as well as have the best technicians in the industry, your review tells us that we are doing just that . Sincerely Arik.R Owner 911 Service Today 843-789-4824

Marian E.
08/2015
5.0
appliance repair
  + -1 more
.
Description of Work: Replaced defective water pump. It went very well, technician was very knowledgeable and efficient. He was neat and cleaned up after he finished. I would definitely call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from 911 Service Today
Thank you for your review , we love to hear back from our clients ,we are committed to providing the BEST service and comments like yours proves to us that we are doing it right. Thank you again Sincerely Arik.R Owner 911 Service Today 843-789-4824

Wendy D.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: The serviceman came out to check our small freezer, which was damaged when our house was hit by lightning. He was very nice and efficient, and we appreciated his honesty when he said he could get it running but it probably wouldn't last -- there was too much damage. We'll be buying a new freezer, but we will certainly use 911 Service Today for any future repair needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Ted C.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They diagnosed that the computer board was burnt out. Had to order part and replace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

joseph B.
07/2015
1.0
appliance repair
  + -1 more
unknown
Description of Work: nothing and charged 70.00. angies got my money back, thank goodness

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$70

Response from 911 Service Today
To be politically correct we refunded your money back since you where very verbally abusive to the technician and the girl in the office that try to help you. Take care, and have a good day.

Patricia D.
07/2015
3.0
appliance repair
  + -1 more
unknown
Description of Work: He as prompt and courteous but the price was way too high. (He diagnosed the problem for a service fee). So we didn't use them. We bought the part online and replaced it ourselves.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0


Response from 911 Service Today
Thank you for taking the time to write a review.

Kandace S.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Checked washing machine. Was completely honest and told me it would |Be a waste to fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from 911 Service Today
Thank you for taking the time to write such a great review. we work very hard to give the best service and we love to get a feed back (good and not so good) this way we can monitor and continue to improve our service . Sincerely Michelle.H VP of Operations

Stephanie D.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Our refrigerator was freezing instead of cooling. They came to evaluate the problem within one day of my call. They ordered the part they needed and had it installed less than a week after my initial call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from 911 Service Today
Thank you for taking the time to write a review. We work very hard to make sure every experience with our company is the very best! We look forward to working with you again!

Susan S M.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Our washing machine was making a horrible noise. The technician Andrew diagnosed that it was the drain pump. It took several days to get the part. He replaced it and said the washer should last quiet awhile. It's 9 years old. He was very polite and professional and explained everything very clearly. I. Would definitely use 911 again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from 911 Service Today
Thank you for taking the time to write such a great review. we work very hard to give the best service and we love to get a feed back (good and not so good) this way we can monitor and continue to improve our service . Sincerely Michelle.H VP of Operations

Thomas H P.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They attempted to correct problems with gas range burners. It was impossible to access the gas / air mixture shutter. 911 stopped the attempt when it appeared the cost would be too high. Technician explained the problem and provided alternatives.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from 911 Service Today
Thank you for taking the time to write such a great review. we work very hard to give the best service and we love to get a feed back (good and not so good) this way we can monitor and continue to improve our service . Sincerely Michelle.H VP of Operations

Eileen M.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Diagnosed dishwasher problems. Determined that it was worth our while to buy a new dishwasher instead repairing old one. They were courteous and very responsive. Even gave me the make and model of a new dishwasher available locally for a perfect fit. Extremely helpful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$73

Response from 911 Service Today
Thank you very much for taking the time to write a review! I'm so glad that you were happy with our service which is something we strive for! We look forward to working with you again!

Katie S.
06/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$75

Christopher B.
06/2015
4.0
appliance repair
  + -1 more
.
Description of Work: I got an estimate.
Rating CategoryRating out of 5

Pam B.
06/2015
5.0
appliance repair
  + -1 more
.
Description of Work: Washing machine repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

778 Folly Rd. Unit D, Charleston, SC 29412

http://www.911servicetoday.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Appliance Sales and Installation,
Pest Control

FAQ

911 Service Today is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 2:00 PM

911 Service Today accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, 911 Service Today does not offer free project estimates.
Yes, 911 Service Today offers eco-friendly accreditations.
Yes, 911 Service Today offers a 10% senior discount.
Yes, 911 Service Today offers emergency services.
Yes, 911 Service Today offers warranties.
911 Service Today offers the following services: Appliance Repair, Full Service Home Appliance Repair, In Shop Appliance Repair, Large & Small Home Appliances & In Shop Appliance Parts Sales
Air conditioning repair. Water heaters

Contact information

778 Folly Rd. Unit D, Charleston, SC 29412

http://www.911servicetoday.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM