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Sloan Appliance Service

Appliance Repair

About us

In 1958, when Leo and Virginia Sloan entered the appliance service business, they set out to provide the best service in their market. Over the years, the name “Sloan Appliance Service” has become synonymous with quality. Today, Sloan Appliance has grown to twenty employees and is more successful than ever. We’re the largest independent appliance service company in the Midlands. We are also the exclusive repair and parts resource for premium brand of appliances, such as Viking, Bosch, Sub Zero, Uline, Thermador, Wolf, and Five Star. Other companies will not service many of these brands. All technicians are certified by the manufacturer and Sloan Appliance has access to technical assistance direct from the factory. Our labor warranty is 30 days from repair date and our warranty for parts is 1 year. No other service provider in the Midlands can offer this. Let us show you why we are an award winning service team!

Business highlights

66 years of trusted experience

Services we offer

Appliance repair, dishwasher sales and installation, ice machine sales and installation.

Services we don't offer

We do NOT sell used or new appliances or used or aftermarket parts.

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6194 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
7%
3
4%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 26-50 of 194 reviews

Robert B.
01/2019
5.0
appliance repair
  + -1 more
From Ashley on the phone to Jarid in person, my wife and I have had the best customer service experience ever.
Description of Work: Washing machine would fill up with water but would't start running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Sloan Appliance Service
Thanks so much for the great review and for trusting us to repair your washer. Please contact when you should need service in the future,

Vernon D.
01/2019
5.0
appliance repair
  + -1 more
Patrick was a great tech! Very personable and knowledgeable! He wanted to make sure the job was done right! Thanks!
Description of Work: Maytag dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sloan Appliance Service
Thanks so much for the great review. Thanks most of all for trusting us to repair your refrigerator. Please call us when you need service in the future.

Mary W.
01/2019
5.0
appliance repair
  + -1 more
Great service! On time, professional and very knowledgeable. Frank Cass is the best technician- thanks to Sloan for excellent service!
Description of Work: Needed to have Sloan check to make sure new washer and dryer were properly installed by local appliance retailer.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Humphrey C.
01/2019
5.0
appliance repair
  + -1 more
On time, friendly technician, fixed problem!
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Celestine G.
01/2019
5.0
appliance repair
  + -1 more
Professional and friendly service! On time and they were able to repair my Samsung washer and dishwasher, which is a feat in itself. I would highly recommend them. From the first call to when the repair man left they were top notch. Thank you so much!
Description of Work: Fixed Samsung washer and dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jonny T.
01/2019
5.0
appliance repair
  + -1 more
“I think his name was Paul. He worked well with my step dad and assisted him with moving items to other freezer. He explained my options and I was satisfied with his expertise with our refrigerator. It was cheaper to buy a new refrigerator than to do the work. Recommendation: Don’t get a Whirlpool, it lasted less than 2 years before needing major repair.”
Description of Work: Check on our Whirlpool refrigerator not cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

DeeDee B.
01/2019
5.0
appliance repair
  + -1 more
Great. Sean was on time, called first, was knowledgeable, polite, professional, and quick. Ordered parts and was back in a few days (it was over Christmas Holiday). Works great now!
Description of Work: LG refrigerator not dispensing water or ice correctly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

M W.
12/2018
5.0
appliance repair
  + -1 more
Very impressed with your technician. Very professional and friendly and prompt. Iwould use their services again.
Description of Work: Trobleshoot on new dishwasher

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

cherie B.
12/2018
5.0
appliance repair
  + -1 more
We received excellent service and dryer was fixed in a short time.
Description of Work: repair dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debbie M.
12/2018
5.0
appliance repair
  + -1 more
It was great. The tech was on time, professional and knowledgeable. I will definitely hire again.
Description of Work: My fridge wasn't cooling well. It turned out the settings were set by myself incorrect and no service was performed other than to let me know what my problem was.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Richard A.
12/2018
5.0
appliance repair
  + -1 more
It went very well. Service man was prompt, knowledgeable, and was sure I was satisfied with the job done.
Description of Work: Had my range repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Brainard B.
11/2018
5.0
small appliance repair
  + -1 more
Aaron the technician was awesome! He was very professional, courteous and very knowledgeable of his career. He was very thorough, answered questions that my wife and I had and definitely showed excellent customer service. If anyone asked who I would recommend for any appliance repairs, I definitely would recommend Sloan Appliance every time! Please give Aaron my sentiments on the fantastic job he did for my wife and I. Respectfully, Mr. Brainard Brannum
Description of Work: Microwave repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James M.
11/2018
5.0
appliance repair
  + -1 more
Repaired perfectly the first time, great customer service.
Description of Work: drum making high pitched noise on clothes dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Caroline H.
11/2018
5.0
appliance repair
  + -1 more
“The technician, Jullian, who handled the repair requests for two appliances, provided excellent professional service, was prompt, extremely polite and caring. For having unfortunate appliance breakdowns, I was blessed having Julian complete the repairs here. Thank you Caroline”
Description of Work: Repair Thermadore range top and clothes dryer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Dana G.
10/2018
5.0
appliance repair
  + -1 more
Professional service from setting the time for the visit to having the work done on our appliances. The technician, Jillian, provided excellent service.
Description of Work: Range and refrigerator repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah H.
10/2018
5.0
appliance repair
  + -1 more
Great Service. Jarid was most professional and helpful. Prompt and courteous. Very Knowledgeable and honest. Would highly recommend.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Joanne R.
10/2018
5.0
appliance repair
  + -1 more
Excellent service and technician! Professional service.
Description of Work: Washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sue S.
10/2018
5.0
appliance repair
  + -1 more
For many years (10+) we have used Sloan for our repairs. The staff sets the window of time for the repair without a hitch, and I am sent a reminder by email. The repairmen always arrive on time, smiling, and make the repair as pleasant an experience as one could hope for. Our recent repairman was forthcoming about the possibility our freezer could not be repaired, then he went went above and beyond to fix it. Yes, thanks to Sloan, the freezer is working again! All I want to say about Sloan's service is this: Professional. Knowledgeable. Courteous. Sloan is the best, without a doubt.
Description of Work: Freezer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry K.
09/2018
5.0
appliance repair
  + -1 more
Had a problem with our 15 year old refrigerator. It was getting too cold on the refrigeration side & then the water filter component broke so it couldn't make ice or dispense water. Called Sloan's and they scheduled an appointment for a couple of days later. It took a couple of visits to get parts and to get everything finally working but Darryl was always prompt & courteous! I'll definitely call them the next time I need an appliance serviced.
Description of Work: Repaired Refrigerator

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$401.16

MEL A.
09/2018
5.0
appliance repair
  + -1 more
On time,good service,very polite and took care of my problem efficiently.Will certainly,if I need service for my appliances call Sloan's.
Description of Work: Cooling unit in refrigerator not working.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARY D.
09/2018
5.0
appliance repair
  + -1 more
I have lived in my current location for 25 years and have used Sloan Appliance on many occasions over the years. Every time i have been scheduled in a timely manner and the technicians have been fantastic. Always professional and honest. I highly recommend them for any appliance issue!!
Description of Work: stove top was making a clicking sound and a burner was not functioning properly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Linda B.
09/2018
5.0
small appliance repair
  + -1 more
I was told it would cost more to repair than buy a new one and repairman told me they happen to be on sale at Lowes. I appreciated the repairman’s honesty about the repair and not trying to talk me into expensive repairs. That told me they were more concerned about me as a customer rather than only caring about making more money. I will definitely use them again and recommend them to friends.
Description of Work: Broken Microwave

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frank M.
09/2018
5.0
appliance repair
  + -1 more
It was easy to make an appointment using their website. Just enter your model and serial number and explain the problem. Once the appointment was made the technician came as scheduled. He gave us a clear explanation of the problem and the costs to repair and even discussed alternatives.
Description of Work: Washer was dripping.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

cherie B.
08/2018
5.0
appliance repair
  + -1 more
The technician was professional and friendly as he worked to help us with our problem. We were very happy with their service and the refrigerator was fixed and works fine.
Description of Work: Sloan repaired our side by side refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Frank R.
08/2018
5.0
appliance repair
  + -1 more
The service was superb and the price was reasonable. The technician was very experienced and obviously quite knowledgeable,
Description of Work: Repair of refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

635 Frink Street, Cayce, SC 29033

http://www.sloanappliance.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair

FAQ

Sloan Appliance Service is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Sloan Appliance Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Sloan Appliance Service does not offer free project estimates.
No, Sloan Appliance Service does not offer eco-friendly accreditations.
No, Sloan Appliance Service does not offer a senior discount.
No, Sloan Appliance Service does not offer emergency services.
Yes, Sloan Appliance Service offers warranties.
Sloan Appliance Service offers the following services: Appliance repair, dishwasher sales and installation, ice machine sales and installation.
We do NOT sell used or new appliances or used or aftermarket parts.

Contact information

635 Frink Street, Cayce, SC 29033

http://www.sloanappliance.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM