Sloan Appliance Service

They do very consistent work. They are very good and thorough. They are very knowledgeable about multiple products. If I have another appliance problem, I will give them a call. They are not the cheapest, but they are not the most expensive. If you want it done right the first time, give them a call.

Sloan Appliance Service is expensive.

Came out last week but forgot the parts to do the repair. Didn't charge for that visit. WIfe asked for Angie's List discount...they do not offer this. Dishwaher part cost was double what I could get from Lowe's Appliance Service. $85 Service call + $80 for 1/2 hour labor; total labor $165. They offered $10 off after I complained that this seemed high. Maybe it is or maybe it isn't. Happy to get dishwasher fixed; just seems like gouging for the time spent on the repair.

Very responsive. Came the day they were called (Wed. i beleive). Had to order a part, and came back on Friday to put it in

They are great. They did an excellent job on the machine.

They provided reliable service. The worker came on time and did was he was supposed to do. The price was fair.

I would recommend them to anyone. We have used them several times.

We were satisfied with the outcome from Sloan Appliance Service.

Repairman arrived late on Friday but didn't have $5 part needed and parts warehouse was closed for three days. He returned the following Tuesday and replaced front-load washer door striker plate (required manipulating 2 screws) - took all of 10 minutes. I didn't begrudge doubling the cost of the part nor the $40 labor charge (I expected that), but I really took umbrage with the $85 transportation charge (Sloan is only 17 miles from my home). Additionally, the repairman failed to notice the door was out of alignment which was the cause of the striker plate breaking in the first place - I had to replace it again in a few months (total cost to me was $5 for the part). Overall, poor service and totally unethical mileage charges.

It has not gone well. They called to see if someone could meet them between 10 and 10:30, when they had been informed that someone would not be available until after 2:00. I was told he would have to check his schedule and call me back--that was 4 days ago and we have heard nothing.

They were prompt. They did a good job. Their price was reasonable. It was a fine experience. They really knew what they were doing. They were familiar with the product and knew how to fix it. I would use them in the future.

Matt Y and Sloan Appliance have been to our residence at least half a dozen times to work on our 1yr old Electrolux refrigerator. Matt has listened to my complaints, and worked h****** my behalf with Electrolux to get each issue resolved. As a result, not only have we been able to correct multiple issues, but the factory warranty was extended by another year! I'm not sure that we would ever buy Electrolux appliances again, but we will certainly continue to use Sloan Appliances! Matt's positive, can-do attitude is a great example of what customer service should be! Thank you Matt Y!

Most everything about my interaction with Sloan Appliance went very well. They've been in business for quite some time in my area and have a decent reputation. My only issue is that it took two visits from the service tech to get my fridge working. The first visit was triage and diagnosis and the second visit was a return trip about 2 days later after the part was ordered. Too bad these guys don't have all the parts they need on the truck so they only have to make one trip to take care of a service issue. I'm thinking this company could increase their capacity and reach if they had inventory on hand.

The field technician was on time, professional and performed the work as needed. Ten days after I paid the field technician the full amount I received a final bill in the mail. Surprise! It was for $110.81 less than what I paid. I called and left a message, no response from the company. I called again, regarding the discrepancy, and was told that the "new computer system" left out the labor charges. I'm assuming the office staff reviews all the paperwork and then sends out the final bill. It looks to me that I over paid.

Aaron was on time, checked ovenand found the problem, then explained the problem. They ordered the part and three days later they came and installed the new computer board in 10 minutes. The oven works now.

Technician was professional and curteous.

Have used them several times including range repairs. They are prompt, polite and very professional. They will tell you honestly when something is not worth repairing rather than waste your money.

They came pretty quickly. We were happy with the work that they did. They fixed the issue. I was pleased with their services.

They were very good and I would recommend them. I thought that their service was very good and that they were very helpful. The quality was very good too. I don?t have any way of evaluating their price. I would absolutely use them again in the future if necessary.

Jeff was the technician that helped us. He was on time. He diagnosed the problem and provided an estimate for repair. However, he went the extra mile by finding us a replacement oven at a appliance dealer that was an exact fit for ours. The new oven was only $200 more than the repair estimate. He came back and installed it after delivery. So instead of a 15 year old oven with a new motherboard we have a new oven. The size was a hard to find one and we could not believe he knew where a new one was. Prices for both visits were very reasonable. Great Experience and will definitely use this company again. Honest with professional employees.

I did not compare prices though I did call different companies. They seemed knowledgeable and well informed. They seemed like experts. I do not know if they are less expensive or not. They came out when the said they were going to, diagnosed the problem and then he even found the part I needed cheaper. I would use them again.

We had purchased a new dishwasher and it had a defective switch. So, we called the 1800 number that was on the warranty of the dishwasher company and they sent us to someone else. We had a disastrous experience with them. It took them 3 weeks to replace the switch. On one occasion they made an appointment and I stayed here all day long waiting for them to show up, but they never showed up. It was really awful. Sloan Appliance Service was an alternative that they had offered. The reason why I hadn't used their services before was because I had called the first place that they had suggested and made an appointment. Then I called Sloan to see if I could get an earlier appointment, but they said they couldn't. So, I went with the appointment that I had. We once again had a problem and we were thinking of replacing a gas range before Christmas. A guy came out to have a look at the range and told me that he could fix it, but he recommended me to buy a new one. He didn't charge me anything. I was impressed by his integrity. He showed me something about the dishwasher and the problem with the other company is that they are understaffed. The guy who came out was prompt and he came when he said he would come. He was courteous and friendly. He gave me an honest opinion and it also saved me money. Everything about him was excellent. I would definitely use his services in the future and I would definitely call them back if I have any problems with large appliances. They are a local company as well and they are well established in this community. They depend upon word of mouth.

The experience went great. They arrived right when they promised they would. Based on my explanation over the phone, the tech had an idea of what it might be. He pulled the stove out and identified within five minutes that the problem lied within the 220 volt receptacle the stove plugged into. I replaced the receptacle and the stove works great. I was ready to spend $1000 on a new stove or at least $200-$300 on the repair. I was happy to pay the $80! From what I can tell, Sloan is a pretty solid and reputable company.

Good analysis of problem. We followed his advice and fixed the refrigerator.

From the first interaction to completion of the work, the professionalism and customer focus that the Sloan team displayed was excellent. Frank, the service technician, went out of his way to accommodate my time frame and schedule and was quick and thorough.