Mount Valley Foundation Services

We had two companies look at our house to address our concerns. Mount Valley was far more professional and the salesperson seemed to really understand what was needed. Additionally, the other company planned to bring in heavy equipment through a planting area. Mount Valley did it all by hand with posthole diggers and shovels with an amazingly minimal impact on our yard and property. We didnt get the names of the first crew that started the work, but the second crew of William Cheek, Steve Budden, Eric Ashlock and Granison Peterson were every bit a good as the first crew. All told, this was a very expensive project, but we felt that we got our money's worth with Mount Valley.

Everything has its limitations.

I had some settling in my foundation and I suspected it was pretty significant. I called Mount Valley to give me an estimate and discuss the extent of the damage. I showed them all cracks inside and outside of the home. I was pleasantly surprised when they told me I had minimal settling and then showed me what would need to be done to correct the problem. They also told me what was causing the other cracks and reassured me they were not due to the foundation and that some were common age-related cracks. They could have easily made the job "bigger" than it needed to be and I am happy they did not. After they were finished installing a few piers, we had some heavy rains so the dirt they filled back in settled and I had a few holes in the area. I called them to inquire about them and they sent a crew out that day and added more soil to fill in the holes. Their customer service was wonderful, the crew kept me informed while they did the work, and they backed up their work by addressing any concern I had. I would use them again and would recommend them to anyone.

Shannon Stamey came out today to give us an estimate concerning driveway and sidewalk settling issues. He was very knowledgeable, professional and courteous. Also very thorough with an additional inspection under the house.

Showed him all the problems inside the house, cracks above doors, crown molding separating from ceiling, closet door not closing .He checked out side and under the floor. Came back inside and explained what needed to be done. The price was reasonable. I set up an appointment to have the work done. Signed contract on Feb 22, 2018 with Richard Medford. The guys came on March 8, 2018 at 9AM to do the work. I was pleased with how they worked.

Customer oriented. I had an issue and it was quickly addressed.

I would like to wait 3 months before answering this.

They know there stuff and finished the work in great time! Unfortunately I got a coupon after I received the estimate and it could not be applied, that kind of stunk, but overall great work and would recommend to others.

They arrived on time. They listened to my concerns and took extra care meet my needs. When finished, the clean-up could not have been better.

Left our flower bed just as it was when they arrived. All 3 men were polite and knowledgeable of the projectCould not ask for better servic. House I bought also has foundation issue. I insisted no other co Pant could do the repair.

Good value.