Get matched with top window pros in Bonneau, SC

"Service was great as usual"

"I was contacted at 9 am after I put request in the night before. They communicated very well. Assessed the problem and it was repaired the following day."

"Jeff did an amazing job and corrected the issues I previously reviewed as poor performance. This company did a great job once Jeff’s health and communication improved. They are extraordinarily professional!"

"The communication was the best I’ve ever had dealing with a contractor. I was 3 hours away and he sent pictures and responded immediately Always. Chris and Bre were awesome. I can’t say enough about how prompt and attentive they were to every detail. A remodel is hard enough under normal situations but being miles away added to it. I just came down to see it in person and it’s beyond my expectations. They even found some of the items I selected on sale and passed the savings to me."

"Project started in October, 2019, 4 windows garage went fast to get rest contract to do do 18 windows in house. I had some issues with window rot or soft wood on one garage window. His sub contractor#1 said it was fine. I chose to seal window frames with linseed oil to stop any further rot. Now, caulking sub contractor used was inferior grade and I question Doug about it. He said it would be corrected but never was. I stated to Doug that the caulking used on house had to be a certain brand which had a 15-20 years durability he agreed. Now the good part starts the 1st sub contractor measured all window to order, except 4 on porch which on that day was door locked. So Doug never call me or ran door bell to see if anyone was home. to open door for him to measure. Now Doug get another sub contractor for house (who I happen to know personally and very confident in his work. Reason 1st contractor did not do house was he didn't like to use foam insulation and I was not happy with his Caulking skills. Now 14 windows installed in house goes basically great, sub contractor#2 and his helper did a job beyond belief. His metal work around windows showed no caulking at all. It was all hidden behind metal. Now hear is where everything goes BAD. The 4 windows on porch that never were ordered, now Doug comes over with a friend and measures the windows in December 2019. Windows are delivered last week of January 2020. Sub Contractor#2 starts working on installing last 4 windows and right off the bat after measuring the new windows and window opening he said windows are undersized and I told him not to install and tell Doug to check this out before going any further. Well I had to leave and take a family member to Doctors. When I return home the undersized windows are installed with a opening of 5/8 to 3/4 inch space between wood casing and window (all 3). I texted and called Doug to get up here to see the problem, still waiting Doug never shows, this is 01/29/2020. I paid Doug 80% of job and held back some money in case he would not replace the 4 windows in question. Oh by the way the picture window was wrong type of glass and Doug said Distributor messed that up. Now this was going on in early Feb, 2020. At this time here is Doug in person as usual asking for last payment, I told Doug no more money and to replace the entire window to correct size along with others, well that never happened. So now May 18, 2020, Doug texts me that glass for picture window is ready to be installed and he expected to be paid. Well I told Doug don't come on my property unless he plans to replace all 4 windows measured incorrectly. Well now, Doug is at threating stage and had his law firm that represents him sent me notification of a MECHANICS LIEN on my property. My lawyer verify it was there. Now the fun starts with legal battle. Still can't believe he is taking me to court for non-payment because of his mistake in measuring the windows, he is great negotiator. I kind of wonder of he doesn't have financial problems, If I was running a business I would have a carry over fund to handle these type conditions, instead of suing to try and get payed for your mistakes, don't see a business lasting very long when words gets out about his business ethics. I will give you a update after legal suit is settled. In closing, sending 2 Pic of outside window view, there is a gap of 1 1/2 inches between window and wood casing on both side of window, all 3 windows the same."

"Communications and scheduling were awful. Took forever and 7 calls to actually get them to send the quote. When I call they say Jorge will call back, he doesn't. Call him, and his voicemailbox is always full. Three times the roofers were scheduled to come and they never showed up, never called. Really regret using them. When the roofer finally showed up, he was a sub contractor that didn't really know what he was supposed to do. Felt bad for him, he had to bring his little boy who just wandered around my back yard while he worked on my roof. The actual work seems fine, it's the whole process of working with them that is awful. Can't figure out who they actually are, Findlay Roofing, Roof Roof, Mighty Dog Roofing? That was probably my first warning flag."