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Broom Heating & Air

Heating and Air Conditioning, Gas Logs, Natural Gas Lines,

About us

Serving the Midlands of SC for over 52 Years - Family owned & operated - Carrier Factory Authorized Dealer - Free replacement quotes. Financing available. Residential Electrical Services. Indoor Air Quality. Home Automation. Cost is determined by the job. Price quoted for approval before work performed. All types serviced: Straight AC, heat pumps, splits, packaged, gas heating, humidifiers, furnaces & whole house generators.

Business highlights

54 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Residential & Commercial Heating and Air Conditioning Repair & Installation, Duct repair & replacement, Maintenance Contracts, Indoor Air Quality Products.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8193 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 26-50 of 193 reviews

Michael K.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
Chris and Justin did a super job!!!!! Highly recommend!
Description of Work: Air Condition

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anthony E.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
Excellent information in regards to the service of my air conditioning unit, the technician was very professional and information. If I ever need to call them back I would highly recommend the technician(Chris Clark) who came out to return. Highly satisfied with the services offered and would do business with them for all my service and repair needs.
Description of Work: Needed air conditioning repair/service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bryan K.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
The service given was great....the technicians provided quality service and explained the process all the way through. There were some hiccups with correct parts being delivered, but overall the the fix was thorough and professional.
Description of Work: My air conditioning unit was not working properly and required maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,080

Vince F.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
Tim Lee came to my residence and performed the initial diagnosis and recommend replacement of a leaky Indoor Coil for my unit. Chris Clark and Justin arrived to perform the duty of replacing the Indoor Coil, adding refrigerant, and adjusting the system. All technicians call prior to arrival and within the expected time period. I found Tim, Chris, and Justin to be very professional and efficient. My system is running fine at this time and they will be my first call in the future!
Description of Work: Leaking evap coil needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debb M.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
David was very professional and great customer service. He replaced the capacitors as requested. I did elect to go with a maintenance plan since I would like semiannual service on my units as a prevention.
Description of Work: Replace capacitors on 2units

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$426

Steven L.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Broom Heating & Air responded very fast. Their service man, David Gregory, was onsite within a couple hours to access and repair an A/C blower that quit blowing. The attic was very hot but he worked to restore the cooling to my house within a short period of time. I would recommend Broom Heating & Air to a friend if they asked and I will call them again.
Description of Work: Attic A/C blower stopped working.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$393

Janet Nolan B.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Fine. David showed up on time, was polite and efficient. He explained what needed to be done and completed the the job. He checked the unit to make sure it was working properly and told me to call if there were any further problems.
Description of Work: Parts of my heat pump needed to be replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rick L.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
I think this company does an excellent job. I had two HVAC systems replaced (last summer) and they did an excellent job. Their annual maintenance contract is well worth the money. They are prompt, courteous and a pleasure to deal with. I had a small issue and called yesterday, and they were here at 8AM to resolve.
Description of Work: HVAC SYSTEMS REPLACED

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ranfy W.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
Chris and Justin were on time and did an excellent job going over their findings. Highly recommended.
Description of Work: Routine maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lesa E.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
Chris was very professional and extremely helpful. I would recommend him to anyone that needs heating and air work. He took his time and made me feel like only my job mattered to him. Great experience!
Description of Work: Heating and air maintance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher C.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Very professional! Tim came over and had my unit looking brand new! He was great with the kids and very respectful. You guys got a good fella working for you! Hope to see him out here when I get my duct work replaced , cause I know he will do a great job! Thanks Tim Lee! Happy Customerđź‘Ťđź‘Ťđź‘Ťđź‘Ťđź‘Ť
Description of Work: HVAC unit maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Melanie A.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Broom always does a great job! No complaints.
Description of Work: Seasonal Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robin H.
03/2018
5.0
heating & air conditioning/hvac, gas logs
  + 0 more
Great as usual. David Gregory explained the whole check point process. On time and the most professional group of people I know. I have been using Broome for years and would recommend them to any one. Awesome!
Description of Work: Scheduled inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nicholas S.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
It went exactly as promised. The specialist, Marty Jewell who gave me an estimate, was professional and extremely knowledgeable. I obtained estimates from 3 dealers in Columbia with excellent reputations and Broom's appeared to be the best. Work was performed exactly when promised. Marty did a follow-up inspection after the work was completed and made installers come back for some minor adjustments. I am extremely satisfied with the work.
Description of Work: Repaired ductwork; replaced gas pack furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

Margo N.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Fantastic. David Gregory with Broom came out to my rental unit to do a maintenance inspection on the new HVAC system they installed back in April. Everything went well. The unit is humming, David was thorough and informative as well as polite. He was very good at communicating exactly what he had done and the condition he found the unit to be in - which was excellent. Nothing but positive comments to share. Yeah Broom!
Description of Work: In April they installed a complete HVAC system in my rental property and today they came for the maintenance inspection/check up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ilona S.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Very well ! David was very professional and solved our problems in a timely manor .
Description of Work: Work on our heating and air unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

FORREST L.
01/2018
5.0
heating & air conditioning/hvac, gas logs
  + 0 more
The Broom Team is the best. They are honest and never try to sell what you don't need. We are moving into Columbia from Pine Ridge this week and we'll continue our service contract with them.
Description of Work: Service Contract

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris T.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Everything went above and beyond my expectations. I have an existing maintenance agreement with Broomes and they notify me when the time comes for my appointment and let me make the appointment at my convenience. The technician was professional and courteous in an extreme way! I am a very satisfied customer and highly recommend Broomes to anyone for all your Heating and Air needs!
Description of Work: Preventive Maintenance on my unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James O.
12/2017
5.0
gas logs
  + -1 more
David Gregory was exceptional! On time, courteous, professional and very knowledgeable!!! I highly recommend this company!!
Description of Work: Gas log service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Louie M.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
It took several visits to get the system working due to its age.
Description of Work: Heating system repair

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Janet Nolan B.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
He and another tech returned the next day with the parts that were needed and got to work replacing the malfunctioning parts. Soon, the heat pump was operating again. They were knowledgeable, professional and courteous.
Description of Work: My heat pump was not working. Chris came the afternoon that I called and carefully diagnosed the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin F.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great. Professional, punctual, very thorough. We moved to SC and began researching HVAC companies to maintain our units eery 6 months. Broom is the best all the way around. I have never had such thorough and professional care. David, goes above and beyond.
Description of Work: bi-annual HVAC inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nic V.
10/2017
1.0
heating & air conditioning/hvac
  + -1 more
I spoke with Broom Heating prior to paying $49 for a service call thru Angies list. We were with clear understanding that I need a second opinion for a repair job. Two guys from this company showed and told me that for them that the $49 was for them to show up and I would need to pay $149 for a leak test and diagnostics. This is a good scam job!
Description of Work: Second opinion on a repair job.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$49

Response from Broom Heating & Air
We are sorry for the misunderstanding and the explanation the guys apparently offered. $49 is a diagnostic, and not just to show up... however a leak search is a very involved process that is above and beyond a normal routine diagnostic and not included in normal service calls. We are refunding your $49.00.

Janet Nolan B.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Techs were knowledgeable, efficient and courteous. This company has always done an outstanding job maintaining & repairing my HVAC unit.
Description of Work: Scheduled maintenance of HVAC system & replacement of fuse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael L.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Repair was effected promptly and efficiently. Repairman Chris replaced bad motor working under the blazing sun and 90F heat expertly, cheerfully and without complaint. I've have been a Broome customer for over 20 years for good reason.
Description of Work: The motor in central ac unit died. Installed by Broome in 2011. Parts still under warranty. Labor costs only.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$318.6

Contact information

1232 Blythewood Rd, Blythewood, SC 29016

http://www.broomheating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
M113565
Trade License Locale
SC
Trade License Authority
South Carolina Contractor's Licensing Board
Trade License Expiration
10/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Gas Logs,
Natural Gas Lines,
Electrical

FAQ

Broom Heating & Air is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Broom Heating & Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Broom Heating & Air offers free project estimates.
Yes, Broom Heating & Air offers eco-friendly accreditations.
No, Broom Heating & Air does not offer a senior discount.
Yes, Broom Heating & Air offers emergency services.
Yes, Broom Heating & Air offers warranties.
Broom Heating & Air offers the following services: Residential & Commercial Heating and Air Conditioning Repair & Installation, Duct repair & replacement, Maintenance Contracts, Indoor Air Quality Products.

Contact information

1232 Blythewood Rd, Blythewood, SC 29016

http://www.broomheating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day