Serving the Midlands of SC for over 52 Years - Family owned & operated - Carrier Factory Authorized Dealer - Free replacement quotes. Financing available. Residential Electrical Services. Indoor Air Quality. Home Automation. Cost is determined by the job. Price quoted for approval before work performed. All types serviced: Straight AC, heat pumps, splits, packaged, gas heating, humidifiers, furnaces & whole house generators.
Business highlights
54 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Residential & Commercial Heating and Air Conditioning Repair & Installation, Duct repair & replacement, Maintenance Contracts, Indoor Air Quality Products.
I really appreciate how Ben Roberts helped us with our generator we thank him and brooms heating and air.
Description of Work: Generator and thermostat
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$408
Lorraine H.
10/2022
5.0
gas logs, gas leak repair
+ 0 more
BROOM!!! have the Very Best Employees!!! I would 110% recommend this company...Devin my guy that came this time, (third time using this company) Is the BOMB!!!! Extremely knowledgeable, went beyond his call of duty.....Customer Service also looked out for me. I called at the last minute to arrange an appointment for the next day, however did not work out....called right back and asked to be called if they had a cancelation and was called right back with appointment for the next day because they had a cancelation. Now that's service!!!!
Description of Work: Gas Fireplace and Gas Stove
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Shawn W.
09/2022
5.0
heating & air conditioning/hvac
+ -1 more
The tech Grant came out a few hours after I called and was very professional and helpful. He was able to resolve the issue, explained what happened and showed me a video of the problem. I would use this company again in the future for A/C repairs.
Description of Work: A/C would not turn on consistently
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Markus K.
06/2022
5.0
heating & air conditioning/hvac
+ -1 more
The tech was punctual, friendly, knowledgeable, thorough, and cleaned up after himself, and most important..., the a/c is working great now.
Description of Work: Fix air conditioner
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$338
Terry H.
05/2022
5.0
electrician, heating & air conditioning/hvac
+ 0 more
Very well. Technician was professional and knowledgeable.
Description of Work: semi-annual service inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Harold H.
07/2020
4.0
heating & air conditioning/hvac
+ -1 more
They took care of business. They did it all in one day.
Description of Work: they put in a gas peck and ran duct work
Rating Category
Rating out of 5
Yes, I recommend this pro
Arlene M.
04/2020
5.0
air duct cleaning
+ -1 more
Chris was awesome. Very professional and knowledgeable. Checked and cleaned the outside and inside units, Answered all of our questions. Chris is a "keeper"
Description of Work: Preventative Maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stan M.
03/2020
5.0
heating & air conditioning/hvac
+ -1 more
Adam arrived on time and was very thorough and professional. He explained everything very well and went above and beyond to provide the best service. We will continue to use Broom for our heating and cooling needs!
Description of Work: Regular maintenance per maintenance plan
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathy S.
02/2020
5.0
heating & air conditioning/hvac, gas logs, gas leak repair
+ 1 more
Terrific! Chris and Adam came over. They did a great job and I am pleased to recommend them! I use Broom for all my heating and air concerns as well. I am a Realtor and I recommend them to my clients because they are thorough, honest and fair.
Description of Work: Gas line and fireplace logs installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
NIKKI P.
12/2019
5.0
heating & air conditioning/hvac
+ -1 more
Broom is AMAZING! Will recommend this company to everyone!
Description of Work: Heating Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Robert M.
05/2019
5.0
heating & air conditioning/hvac
+ -1 more
David Gregory the technician arrived right on time and then went to work and finished the job in both a timely and professional manner.
Description of Work: Semi annual PM and replace two capacitors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Esther W.
05/2019
5.0
heating & air conditioning/hvac
+ -1 more
As always, the service was fantastic. Dave performed my service. He is a very conscientious representative for the company. He performed outstanding service and then thoroughly explained all of his findings. Way to go, Dave.
Description of Work: Routine 6 month checkup
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
k D.
04/2019
5.0
heating & air conditioning/hvac
+ -1 more
Went well and all my questions were answered. cost is 199 a year.
Description of Work: bi annual cleaning and check
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cindy B.
04/2019
5.0
gas leak repair
+ -1 more
As you can imagine, for a college housing property of over 600 students, not having a functional hot tub and grill on site makes for a lot of unhappy people. After numerous failed attempts to have this issue repaired, I reached out to Broom Heating & Air. The office staff scheduled the service call for the next day, which is unheard of this time of year, in our industry. Chris Clark and Eric Marra, came out and instantly knew what had to be done. The next day everything was up and running properly. Broom Heating & Air certainly knew what they were doing when they hired there staff, both office and field. Dependable ... Knowledgeable... Great to work with all around... Excellent Experience
Description of Work: Gas line repair to pool and hot tub
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan O.
02/2019
5.0
heating & air conditioning/hvac
+ -1 more
David was very professional and courteous. Great service. Recommended!
Description of Work: HVAC system routine maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Debb M.
01/2019
5.0
heating & air conditioning/hvac
+ -1 more
Chris came out and was very thorough. He answered all my questions and made suggestions on how I could improve my filtration which I decided later to upgrade with a yearly filter. I was quite pleased with the work and decided to go with a maintenance contract. They are competitive with their rates and are on time. I woul definitely recommend them. They stand behind their work.
Description of Work: Maintenance and inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nicholas S.
11/2018
5.0
heating & air conditioning/hvac, gas logs
+ 0 more
Paul arrived on time, quickly diagnosed the problem and repaired my gas logs.
Description of Work: Gas logs ceased operating.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Kathryn D.
11/2018
5.0
gas logs
+ -1 more
David Gregory was very prompt, competent and did an excellent job.
Description of Work: 2 sets of gas logs were serviced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Neil M.
11/2018
5.0
heating & air conditioning/hvac
+ -1 more
All went well, on time, no problems found, good communication from tech
Description of Work: Service Contract
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
k D.
10/2018
5.0
heating & air conditioning/hvac
+ -1 more
David did a great job and answered all my questions.
Description of Work: Bi annual cleaning and check, as part of service contract
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
Patricia S.
09/2018
5.0
gas logs
+ -1 more
Great! David Gregory is awesome and has me all fixed up for winter!!
Description of Work: Service Gas Logs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Ed S.
09/2018
5.0
heating & air conditioning/hvac
+ -1 more
I've used Broom for service and repair for over a decade, and they're consistently professional, pleasant, fast, and fair. The latest visit from Brent and Sam was excellent. They had me back up and running in minutes! They replaced the capacitor, and checked the other components in the condenser unit, as well as the air handler.
Description of Work: A/C unit needed repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
brad S.
08/2018
5.0
heating & air conditioning/hvac
+ -1 more
Marty was professional and punctual, he took the time to explain all options to us. He went under our home to check our duct work and recommend some updates. He even honored an existing service contract from his competitor. The crew that put the unit in were on time and efficient, we couldn't be happier with our choice. Overall great team.
Description of Work: air conditioner replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,800
Amanda G.
08/2018
5.0
heating & air conditioning/hvac
+ -1 more
It was our second time using Broom Heating and A/C to repair a unit at our home. We experienced the professionalism and courtesy that we have come to expect from this company. We would not hesitate to call them again and will be recommending to anyone in need of a reliable and trustworthy HVAC company.
Description of Work: Air Conditioner diagnosis and repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Kevin L.
07/2018
2.0
heating & air conditioning/hvac
+ -1 more
They come out did AC check, but they would not come back even though it was less than a month that there company tech had been here. when I called and told them I had a problem, that their tech told me about when he was here, that if he had not come out when he did it, would have been bad, this let me think he took care of it; also due to when he was done he told me our AC unit was good to go until next AC check. (even though he did not put in or bring new AC filters) but I think it still has gotten bad or is maybe worse, I just wanted them to check it due to a large; water build up on the ground near our unit more than before there tech came, but I was told I would have to pay if someone came to check. I think in less than a month of their tech being here they could have had someone come check. (or at a minimum come out with our AC filters that may have help fixed the problem)
Description of Work: AC check up
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0
Response from Broom Heating & Air
Sir, we have not been out to your home since 2016 and that was only once. Seems like this review may have been for another company. But, if you would like to give us a call we would be glad to help you!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Gas Logs,
Natural Gas Lines,
Electrical
FAQ
Broom Heating & Air is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Broom Heating & Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Broom Heating & Air offers free project estimates.
Yes, Broom Heating & Air offers eco-friendly accreditations.
No, Broom Heating & Air does not offer a senior discount.
Yes, Broom Heating & Air offers emergency services.
Yes, Broom Heating & Air offers warranties.
Broom Heating & Air offers the following services: Residential & Commercial Heating and Air Conditioning Repair & Installation, Duct repair & replacement, Maintenance Contracts, Indoor Air Quality Products.