Superior Services

Job was done well. Service providers arrived on time and were professional.

It was done completely and cost was what I expected.

The repairman did an excellent job. He replaced our filters (we have several in the house) and discussed how minor the dust collection had been. He also pointed out a need for a minor repair that we could do on our own. He honored the Angie's List coupon for annual service without question.

We recently moved to a new home and never had central air before. The tech was on time and extremely helpful. He spent as much time as I needed to show me how to run and maintain the system and lts of tips on how to save money. The service was stellar.

Diagnosed the problem quickly, got the AC running in no time. Did a check on the system to make sure there were no other problems. Young man was nice enough to answer all my questions (I had quite a few) and even made some good recommendations on taking care of a separate issue. Will be calling them to handle that later. The "B" grade for price is mainly because nobody wants to have to pay extra for problems that happen on the weekend, but sometimes you have to do what you have to do.

We needed someone out as soon as possible as we had a 2 week old baby in our home and it happened to be one of the hottest days of the season. They came out immediately, on a Saturday. They were very personable. They sent a box of cookies thanking us for being a customer.

We have been using them for almost two years. We started to use their services when we left another company. Our experience with them has been fine.

I have been using them for eight years. The equipment they installed is of real high quality and there are no shortcuts with the work. I think they are very efficient, qualified, and responsive. All of the technicians I have dealt with have been real good. They also do a lot of work within the plantation of the island I live on as well. I have referred them to a few of my neighbors and the work has gone well for them too! Overall, it has been a very positive experience.

This is the first time I had used the company. The previous owners of the condo used them and I continued to use their services. There were no troubles with scheduling and they arrived on time. I thought their costs were reasonable. They did a good job.

They found that one of the three drains was clogged. They checked everything after completing the repair as well to ensure it was running properly. They have been the best company in Hilton Head. Whenever you call them, they are very responsive. If they are unable to come out that same day, they will at least tell you what you need to do. Adam Love, the head technician and his brother have all been great. All of the technicians have been very knowledgeable of our type of water based heat pump system. Everything has always turned out very well and I have been very pleased with them.

They were able to come out quickly. They tried to repair the unit, but were unable to. They provided us with an estimate for a new air conditioner, but the cost was too high. We hired someone else for the installation.

We have been using their services for little over a year. They initially sent a technician out to access our system when we were first starting their maintenance plan. He found a couple of things and they later sent another technician out to repair them. When I later called about having the duct work cleaned, they sent a technician out. When he looked at the duct work, he said that the ducts need to be replaced and he wouldn’t recommend a cleaning. No one had ever mentioned our duct work in the attic was going to need to be replaced soon. Overall, everything else with the company has been okay.

I have been using them for about eight months. They are responsive, knowledgeable, clean, and efficient. They have been fantastic!

I have been using their services for almost a year. They are responsive and the technician is professional. Within a week or two of their first visit, a part had gone bad. They came back and replaced it at no cost immediately. My experience with them has been great!

We have been using their services for a few years. Our experience with them has been fine.

We have been using their services routinely for about four years since they installed the units. We have an annual warranty service with them that provide the check-ups and filters. They call before they come out and they are very punctual. They are very thorough and good. On the last check-up, the technician spent almost four hours checking the units and even went upstairs. For the services they supply us, you can’t beat the price. They stand behind their work 100%. They are great!

I have been using their services for four years. Everything has been fine.

I have had an excellent experience with them. I pay a holding fee for a year. Their pricing is fair. Their responsiveness was very good.

We have a service contract with them.

We find this company veryhonest and effectve. The price is rright and we totally trust them. We highly recommend these guys.

Their quote was competitive but their professionalism was above others. We've used them for our annual service for years and their technicians are always on time, reliable, professional and very courteous. Wouldn't think of using anyone else - they're great!!

Seasonal maintenance twice a year. Rarely have repair needs., but they will come if needed.

I have used Superior for many years and have always been pleased with them. Their service technicians are very professional and do not try to sell you equipment or services you don't need like many air conditioner technicians who are on commission. In fact, Superior technicians have gone out of their way over the years to try to save me money! The office staff is very friendly and helpful. If the technician is running late, they always call. I highly recommend this company.

They have been great to work with and they get what customer service is all about. They are a pleasure to work with.

Annual inspection and maintenance for heating season.