Call The Whale

heating & cooling contractor

About us

Here at Call The Whale, we pride our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all of our projects no matter how big or small. We are experts in our trade and will always keep you educated on your particular task or project. We look forward to earning your business!

Business highlights

6 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.5422 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
13%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.3
responsiveness
4.6
Showing 51-75 of 422 reviews

Wayne M.
09/2018
5.0
perfect

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve F.
09/2018
4.5
Fast friendly service. They notified when enroute and arrived early, answered questions clearly and gave estimates for possible future work.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Michael L.
09/2018
5.0
"The project was top notch. Not only did they consistently show up on time, but they finished the project early and were willing to reschedule the final walkthrough multiple times to accommodate our schedule. Final project turned out great!"

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ximena g.
08/2018
5.0
Excellent customer services. Super professional and efficient. I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barton D.
08/2018
5.0
I was very happy with the people there. They were quick and e

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ethel S.
08/2018
5.0
Prompt, reliable service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gary R.
08/2018
5.0
Mr. John Valentine was very professional in his approach to troubleshooting and solving the HVAC issue and kept me involved as he went through his process in being very informative.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael W.
08/2018
5.0
Nick was fantastic!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deb G.
08/2018
5.0
County Wide was very responsive in getting back to my house before a heatwave with a part that was ordered. The weather was not great for the repair but they kept at it and fixed the problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Chuck O.
08/2018
3.0
The technician was very knowledgeable. But when you charge me $405 to replace a $30 capacitor that seems a little excessive. Just because you can charge that much during a summer A/C outage doesn't mean you should while trying to attract repeat customers. I would not have flinched at $305 because I get the whole overhead aspect of a business. C'mon man!

Rating CategoryRating out of 5
quality
4.5
value
1.0
responsiveness
4.0


Vin M.
08/2018
1.5
Hired to replace and relocate entire furnace and A/C system with duct work. It's been over two months and still not done. Office and actual workers not in sync. Salesman did a terrible job explaining actual work to the workers.

Rating CategoryRating out of 5
quality
2.0
value
1.0
responsiveness
1.0

Yes, I recommend this pro

Vincent M.
08/2018
5.0
Professional, courteous, knowledgeable service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cathryn N.
08/2018
5.0
very clean, efficient and I actually enjoyed the man who came.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tricia F.
08/2018
5.0
From setting the appointment to completing the job, this company was amazing. I loved their customer care. I felt like they were going out of their way to make me a happy customer. They succeeded!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christina B.
08/2018
5.0
They were on time, explained what needed to be done, and completed the job well...very nice guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mars H.
08/2018
5.0
County Wide did a great job. Troy was very friendly and helpful. Over a two day period, he fixed the switch and replaced the well pump. A really big, messy job, but he left the place cleaned up and working flawlessly. 100% satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Abigail S.
08/2018
5.0
Very professional and qualified.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sheila M.
08/2018
5.0
they were all professional, courtesy, knowledgeable, they were incredible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$900

Trina D.
08/2018
5.0
They were on time and efficient. Very helpful in the process and advice on all the issue I had. Put together a plan to complete all work in stages and the first part was completed and done to my sanctification on the well pump. Thank you to HA for recommending them. Now moving forward on the rest of the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joel C.
08/2018
5.0
Very responsive. Showed up for repair work immediately.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Michael G.
08/2018
4.5
The job was completed in 1 day in with great care and attention to detail. The technicians were friendly, clean and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

trisha m.
08/2018
4.5
Very easy to set up an appointment and they keep you updated on techncian time etc. Tech was knowlegeable, friendly and so helpful for some tid bits of information for a new homeowner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debra T.
08/2018
4.5
I contacted County Wide to service my central air as the air was very damp. From the beginning the customer service was great. Desiree kept me informed on the ETA. The technician was friendly and professional. As it turns out there was nothing wrong with the unit my I was told to get different filters to decrease the humidity. Very pleased would recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jesus M.
07/2018
5.0
Friendly and knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

606 Rotax Rd, North Ferrisburgh, VT 05473

http://www.callthewhale.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
4626
Trade License Expiration
05/01/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Call The Whale accepts the following forms of payment: CreditCard
Yes, Call The Whale offers free project estimates.
No, Call The Whale does not offer eco-friendly accreditations.
No, Call The Whale does not offer a senior discount.
No, Call The Whale does not offer emergency services.
Yes, Call The Whale offers warranties.

Contact information

606 Rotax Rd, North Ferrisburgh, VT 05473

http://www.callthewhale.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed