Here at Call The Whale, we pride our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all of our projects no matter how big or small. We are experts in our trade and will always keep you educated on your particular task or project. We look forward to earning your business!
Overcharged by WAY too much. The hydrostat charge was $862.90, and they installed a different brand than was on the invoice. The cost on Amazon for that unit is $188. Taco Zone Valve charged $745.56: valve on Amazon: $134.00 Same with other charges $3609.80 total. Less than 3 hours labor x 2 guys... who showed up late in the day when they scheduled for the morning.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Padmanabhan K.
09/2022
2.0
Technician didn't do the work for what he is called for.
Rating Category
Rating out of 5
quality
2.5
value
1.0
responsiveness
3.0
Marc A.
01/2022
4.0
Nothing else to share
Rating Category
Rating out of 5
quality
3.5
value
3.0
responsiveness
5.0
Yes, I recommend this pro
RICHARD E.
11/2021
5.0
Very business oriented, explaining what's to done,and completing the job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bernard R.
11/2021
5.0
I was very pleased they helped me out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Peter M.
03/2021
5.0
The installation guys Tyler Smith, James were great professional and left the place clean. Very pleased would hire again to do other work and recommend them to family and friends
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Amy G.
02/2021
5.0
The guys from Busy Bee made our experience seamless. Chris, the project manager, gave us a deal on the water heater that perfectly fit our space. They worked all day, and when a part was missing to finish the job, Chris drove to Hartford to grab the part and installed it himself. Friendly, professional, great, fair price and quality work. Would 100% recommend Busy Bee.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Steven P.
12/2020
1.0
Installed and left without ensuring the system worked properly. They came back out to fix and it went down the next day. Poor service. Would not recommend it.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Steve K.
11/2020
5.0
Technician Joe was very knowledgeable and efficient with the repair.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$700
ED H.
11/2020
5.0
I would highly recommend Busy Bee Services. Nick Byrne who did my furnace repair was very pleasant and kept me informed on what he was doing. I would definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Roberta F.
10/2020
5.0
Had an oil to gas conversion done. Very very responsive company answered all my questions and all my concerns. I would definitely recommend good value for the money, very professional, and very experienced in their work. Excellent work ethic!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Leslie J.
09/2020
5.0
Installed new indirect hot water heater tank and whole house water filtration system. Nick was at the house on-time with mask and booties, all equipment on board and went straight to work. Very polite. Explained everything as work progressed. Very satisfied the job Nick did.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Chris D.
09/2020
5.0
I was able to get an appointment within a week.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
rav d.
09/2020
4.5
GREAT EXPERIENCE
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Janice L.
09/2020
4.5
Joe arrived on time, very professional and polite. Explained in detail what needs to be done and a price. No pressure either. Will recommend to my family/friends.!
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Peter R.
09/2020
4.5
Inspection/service was very cost effective
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Sreeni V.
08/2020
4.5
Did the job at very short notice. On time and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David B.
12/2018
5.0
Very polite and professional. On time for both the estimate and the start of the work. Messy job but he kept the area clean as possible and extremely clean when he was finished. The job was installing a tank less water heater. It looks and works great. Very happy with the product, workmanship and installation process. I will hire him for any future projects and highly personally recommend this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Nathan S.
12/2018
5.0
This was all done in 1 day. He came by to see what was needed, came the very next day to complete the job. 11/28. I called at least 5 other Heating companies all from Angies list and no one could deliver like Ken. Just like the name, they are Gold! I am extremely happy and thankful for his service and professionalism. This was around Thanksgiving when no one wanted to come. I needed to get 2 furnaces replaced. Ken contacted me immediately and was spot on with his time, quote, and amazing service. This was for a 3 family house in Torrington. This was excellent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Derek G.
11/2018
4.5
He was able to fix the issue and was very knowledgeable.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Frank M.
11/2018
3.0
great job but extremely expensive
Rating Category
Rating out of 5
quality
5.0
value
2.0
responsiveness
5.0
william c.
11/2018
5.0
Timely professional service. Due excellent work. I asked for advice on toilets. Got good quality fixtures and toilets. Very satisfied.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Omar R.
11/2018
4.5
They did a great job but the job was delayed because they cancelled the first appointment. However theyre very polite with the customer. I think that They were very helpful.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Barbara F.
11/2018
4.5
none
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Justin F.
11/2018
5.0
The plumber who came we thought gut was there to give an estimate only. When he gave us the estimate we accepted and he said he could do the work that day. We were very happy to get the work done so fast. Nick was very professional and got the job done quickly. Would recommend this company.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
heating & cooling contractor
FAQ
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Call The Whale accepts the following forms of payment: CreditCard
Yes, Call The Whale offers free project estimates.
No, Call The Whale does not offer eco-friendly accreditations.
No, Call The Whale does not offer a senior discount.
No, Call The Whale does not offer emergency services.