Call The Whale

heating & cooling contractor

About us

Here at Call The Whale, we pride our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all of our projects no matter how big or small. We are experts in our trade and will always keep you educated on your particular task or project. We look forward to earning your business!

Business highlights

6 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.5422 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
13%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.3
responsiveness
4.6
Showing 301-325 of 422 reviews

Charles C.
10/2013
5.0
Ken and his crew did an excellent job installing a new central air conditioning. They were neat and cleaned up the entire work site. Ken has excellent customer service. They get right back to you with any questions. Excellent value for your money. Great company!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Noreen L.
08/2013
5.0
They worked with me to address my needs and came through with an honest quote and completed the installation in a timely fashion. Very personable, and willing to answer any questions and concerns. Ken was great and the installers were very professional. Nice job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Maria S.
07/2013
5.0
Efficient and prosfessional,

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David L.
07/2013
5.0
Completely satisfied with everything about the job and the people. Ken was great and the work was fast and neat. They emptied and took away my old oil tank and put in the new gas furnace and water heater in one day. Cleanup was great and their customer service is top notch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rose A.
07/2013
5.0
Friendly and informative.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Wayne G.
06/2013
5.0
Nick showed up exactly on time. Immediately went to work. Very thorough. Shared his findings in a professional way. Very personable.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Ron P.
06/2013
N/A
Nick did an excellent job on our AC/furnace maintenance. He was professional, prompt and very informative.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Scott V.
06/2013
N/A
Cleaned clogged filters and showed how to do it ourselves

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

William C.
01/2013
N/A
good guys to trust, however they needed couple trips to tackle the problem, but my furnace is working good now....

Rating CategoryRating out of 5
quality
3.5
value
4.5
responsiveness
4.0

Yes, I recommend this pro

Margaret G.
01/2013
N/A
They came out the same day and my heater/broiler was repaired within an hour. Great job!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Pete R.
10/2012
N/A
Kevin from County Wide arrived just a few minutes past the scheduled time. He diagnosed the problem with my furnace and made a call to order the part. He told me he would call me in the afternoon and return with a new part. By mid afternoon he called and said he would be back within the hour to install the new part. He came and installed the new part and the furnace is working fine.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$407

brian y.
09/2012
N/A
on time

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

K S.
08/2012
N/A
County Wide was able to come out same day and look at my AC issue. It was slightly more expensive than my regular place, but then again my regular place was not available the day I needed them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$169

Keith H.
08/2012
N/A
It is a pleasure doing business with a company that actually delivers on what they promise. They provided state of the are equipment at a great price. The installation crew arrived on time, were polite, and did a professional installation job. They removed the old equipment and left the work area spotless. The equipment is working great! I highly recommend this company. They provide great customer service, value and are experts in their field.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ron G.
08/2012
N/A
Great service, great family business. I may have them replace the unit too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$160

Richard W.
06/2012
N/A
The technician CountryWide sent out to us was very professional, knowledgeable, and he did a great job of saving our aging AC system. It works 10 times as well it did before he worked on it. Thanks CountryWide!!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$800

Gilbert G.
06/2012
N/A
Kevin was great: helpful and informative.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

joe s.
06/2012
N/A
xxx

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Lucyann C.
04/2012
N/A
Ken was quick to respond and really knew his product and how we could get the most for our money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,000

Contact information

606 Rotax Rd, North Ferrisburgh, VT 05473

http://www.callthewhale.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
4626
Trade License Expiration
05/01/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Call The Whale accepts the following forms of payment: CreditCard
Yes, Call The Whale offers free project estimates.
No, Call The Whale does not offer eco-friendly accreditations.
No, Call The Whale does not offer a senior discount.
No, Call The Whale does not offer emergency services.
Yes, Call The Whale offers warranties.

Contact information

606 Rotax Rd, North Ferrisburgh, VT 05473

http://www.callthewhale.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed