Here at Call The Whale, we pride our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all of our projects no matter how big or small. We are experts in our trade and will always keep you educated on your particular task or project. We look forward to earning your business!
The issue that they came to fix turned out to be a bit more tricky to nail down than originally thought. But diligence paid off and the problem seems to have been fixed. This took longer than expected and took a few extra parts, but they stood by the original price. Very happy with the work and the personnel!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sharon G.
08/2016
5.0
County Wide has provided heating services for some time. I have had nothing but exemplary service from them. The staff is knowledgeable, friendly, and efficient. I've needed them for emergency work on two occasions, and they were responsive and resolved my problems in one visit. The service tech always explains exactly what he's done, why he did it, and what his recommendations would be for the future. They always clean up after themselves, and never leave me with follow up work. I recommend them without reservation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cindy K.
08/2016
5.0
I have used County Wide Mechanical several times over the past several years on 2 different properties that I own and referred them to others who have used their services. They are a very professional company with a high level of commitment to the customer. My needs were always answered promptly, efficiently, and economically. My most recent technician, Sean, was very helpful and listened to my Central A/C concerns and explained options to satisfy my needs in a clear manner. I would highly recommend County Wide to everyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Virginia F.
08/2016
5.0
We recently had to install a new central HVAC system and decided to give the job to County Wide Mechanical Services LLC. Not only did they beat 3 other price quotes, but their service was stellar from beginning to end. Even with a few last minute changes, they were absolutely amazing. Absolutely can highly recommend this very professional company. Super impressed!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
kathy s.
08/2016
5.0
My call to Tyler for repairs was great and detailed notes were taken of everything said about my air conditioning problem. They ended up coming over early which was great and were able to find and fix the problem quickly while explaining what he was doing and showing me the problem when found. After Nick checked my vent and outside unit for any issues. I didn't compare prices, so not sure about that I am planning on hiring them again for other projects.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Rterry M.
07/2016
4.0
One of few contractors that was able to provide prompt service.
Rating Category
Rating out of 5
quality
4.5
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Dan R.
07/2016
5.0
From the initial contact through the services performed, I was VERY PLEASED with my experience. I would hire this company again without question. The initial phone call and scheduling person (Tyler, I believe) was sympathetic to my situation and was able to schedule a technician to come out THE NEXT DAY! (Very rare these days). The tech that came out (Mike) was polite, professional and got right to work fixing the central A/C unit and we were back up and running in less than an hour! Mike clearly knows his trade well and I would highly recommend Mike to anyone! These two employees are ones the company owner should keep and keep happy! I will definitely use this company again in the future...
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Alan D.
07/2016
4.5
I really don't wish to fill this out
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lisa D.
07/2016
5.0
Nick the plumber was very professional and helpful. Fixed things that weren't originally on the list! Will definitely request him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lisa D.
07/2016
5.0
N/A
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Lisa D.
07/2016
5.0
They were a little late because they were finishing up an emergency elsewhere. Mine wasn't an emergency, so I didn't mind too much. They kept me aware of his changing arrival and gave me the option to reschedule. When he got there the truck was stocked with just what he needed to get the job done, so he was able to fix our leaky toilet in one trip. Great experience.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
JEFFREY B.
07/2016
4.0
Prompt, honest, transparent service. Good company. They have my business.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
STEVEN W.
07/2016
5.0
Family business, friendly, clean, professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tim H.
07/2016
5.0
Courteous, professional, prompt. Very good communication with company as well as with Mike, the responding Tech. Responded when others either would not or chose to respond much later. Highly recommended.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Deborah S.
06/2016
5.0
Very professional from the technicians to the owner! Very neat and clean working in my home. Would highly recommend to anyone!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Brenda G.
05/2016
5.0
Repairmen were polite, personable, and knowledgeable. Quickly identified the cause of the leaks under three different bathroom sinks where the plunger ball intersects the drain line. Would definitely hire again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Barbara J.
05/2016
4.5
All personnel who came to my home were professional, pleasant and excellent workers. I really appreciated the prompt response after I completed my Home Advisor online information. My first appointment was scheduled for 2 days after the initial call. Couldn't ask for better service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Janet N.
05/2016
4.5
It is still very early to do this rating as the job is not completely done yet. I had to have my central air replaced and the main part of the work was done two days ago, but they will come back in 2 weeks to create a separate zone for the 2nd floor. The salesman & 2 workman were very pleasant. The arrived on time (actually early) and worked constantly until the job was done. Yesterday I turned the new a/c on it is very noisy -- much more so than my older system. I felt the noise in my feet through the floor last night, but i have not called them yet to report this. As I said at the beginning, it is really too early for this type of a review.
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Service Categories
heating & cooling contractor
FAQ
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Call The Whale accepts the following forms of payment: CreditCard
Yes, Call The Whale offers free project estimates.
No, Call The Whale does not offer eco-friendly accreditations.
No, Call The Whale does not offer a senior discount.
No, Call The Whale does not offer emergency services.