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New England Carpet Cleaning Inc

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

# (401) 226-8351 • Owner-Operated for over 25 Years, we have a small town friendly feel but deliver big business results! • Our goal at New England Carpet Cleaning is to provide our customers with Professional, Courteous Service & Consistent High-Quality work • Proudly servicing all of Rhode Island & Southeastern Massachusetts, every client is another chance to do our best! • We offer a variety of residential cleaning services designed specifically for you and your household cleaning needs. New England Carpet Cleaning uses the latest technology to restore your carpets and upholstered furniture to a like new condition. Our powerful but yet gentle steam cleaning process uses NO solvents, NO soaps, NO detergents, and NO harmful chemicals. It is the perfect method for allergy sufferers or anyone who is concerned about the health and well-being of their family and pets. And when you use New England Carpet Cleaning, you will never need to worry about who is coming into your home, the owner is at every job site.

Business highlights

33 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential & Commercial Carpet Cleaning,Area & Oriental Rugs. Upholstery & Mattress Cleaning. Auto, Boat, & RV Upholstery Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8242 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
3%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 242 reviews

David M.
12/2017
5.0
carpet cleaners
  + -1 more
Very professional service. We get our carpets cleaned every fall, but they have never been this clean. We are very happy with how they turned out and would absolutely use their services again.
Description of Work: Wall to wall carpets and area rugs cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Helene K.
11/2017
5.0
oriental rug cleaning
  + -1 more
Joe was readily responsive and flexible and I am very pleased with the results.
Description of Work: I had 5 smallish Oriental carpets cleaned. Joe was readily responsive and flexible and I am very pleased with the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

David I.
11/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Joe was personable, professional, and had the specialty equipment and product to clean and remove the allergens. We could breathe with no issue!! If you have allergies and need cleaning, contact this company.
Description of Work: Specialty cleaning of carpet, rugs, and upholstery to remove pet allergens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer V.
10/2017
5.0
upholstery cleaning
  + -1 more
Excellent service, pleasant professionalism, honest and very friendly! Sofas and chairs look great. Will definitely call again for upholstery cleaning, and will definitely hire to clean my carpets next spring.
Description of Work: Two large sofas and two armless chairs steamed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Linda N.
10/2017
5.0
carpet cleaners
  + -1 more
It went very well. He was going to be late but called to let me know. He was very professional and wore "booties" throughout the house. I would usr him again.
Description of Work: I needed to have my wall to wall carpets cleaned. I did have pet stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Beth B.
09/2017
5.0
oriental rug cleaning
  + -1 more
Our oriental rugs had a moth infestation. Joe from New England Carpet Cleaning picked them all up (about 10 of them) and cleaned and treated them quickly. He did a great job and was super punctual and communicative. He repaired one that needed new leather edging with no extra charge.
Description of Work: Cleaning and moth treatment for oriental rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon H.
08/2017
5.0
carpet cleaners
  + -1 more
Showed up on time, very professional, explained everything he was doing, would definitely hire again!!
Description of Work: I had crept cleaned and sanitized.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

barbara E.
08/2017
5.0
carpet cleaners
  + -1 more
He couldn't have done a better job. The rugs that were stained came back like new. The rugs he cleaned at our home not only looked clean but felt so clean when you walked on them. I will surly call him the next time we need carpets cleaned.
Description of Work: He cleaned in our home 2 larger rugs and took 2 smaller, stained rugs, back to his office to clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

patricia I.
08/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Great job,friendly,personable guy.Very professional.
Description of Work: Joe cleaned our large carpeted living room.He even moved a very heavy couch for us.The carpet looks great. He also cleaned 2 chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Joan G.
08/2017
5.0
carpet cleaners
  + -1 more
He does the best job of anybody we have used. He's very professional and accommodating. This is the second time we used this company.
Description of Work: Cleaned carpets throughout our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven S.
06/2017
5.0
carpet cleaners
  + -1 more
We had no problems and were very happy with the service provided and the results.
Description of Work: Carpet cleaning in three rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary D.
06/2017
5.0
carpet cleaners
  + -1 more
I was very pleased in all respects with the work done by Joe who was very friendly and professional. I would refer friends to him, and use his services again in the future.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl W.
05/2017
4.0
upholstery cleaning
  + -1 more
very well! no odor from the cleaning products. done efficiently
Description of Work: upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Margaret H.
05/2017
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
He called ahead to say he was on his way so it was easy to be there when he came to pick up the rugs. The oldest rug was very dirty and he cleaned it several times before he felt it was as good as it was going to get. Would definitely have him back -- and more often!
Description of Work: We had 2 oriental rugs which needed cleaning. Neither had been cleaned in at least 25 years. One was from my parents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phoebe C.
05/2017
5.0
carpet cleaners
  + -1 more
Joe was friendly and informative. Old worn and dirty carpets cleaned well. Would hire him again. Extra sq ft. added at reasonable cost.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michele L.
05/2017
5.0
carpet cleaners
  + -1 more
Excellent service! So professional and friendly!!
Description of Work: Carpet cleaning prior to moving in.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Karen D.
05/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I was very pleased with the outcome of my upholstery cleaning, especially since all three pieces were so badly soiled due to pet stains and grandchildren's greasy little hands. I really didn't expect any miracles but I thought I would give it a try since I love my furniture so much. I was told that there were no promises before the cleaning started but I can honestly say I was so happy when he was done, although not perfect, all looks so much better and I'm still able to use it. Thank you Joe, I'm sure we will be using your services in the future.
Description of Work: Upholstery cleaning of two club chairs and matching ottoman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

desiree M.
04/2017
5.0
carpet cleaners
  + -1 more
went very well! Very happy with how they came out
Description of Work: rugs cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dianna P.
04/2017
5.0
carpet cleaners
  + -1 more
Perfect - he arrived when he said he would, removed several stains and did a great job.
Description of Work: We needed a carpet and carpeted stairs cleaned before renting out our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Maria M.
04/2017
5.0
carpet cleaners
  + -1 more
it went great; carpets look awesome
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edward B.
03/2017
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
The job was done professionally, on budget and on time. Nicely done.
Description of Work: We had bad dog accident on our stairway carpet - Joe responded quickly to our "emergency". Expecting a large emergency fee I was pleasantly surprised by the bill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Doug W.
03/2017
5.0
carpet cleaners
  + -1 more
No problems and the job was done as promised.
Description of Work: I actually did hire them on the spot to do some carpet as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Sean M.
02/2017
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
Joe is a true professional, he took his time to ensure everything was perfect. Will definitely be hiring again for routine cleanings.
Description of Work: Upholstery/Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah S.
02/2017
5.0
carpet cleaners
  + -1 more
They did a really good job. They were professional and they did some extra cleaning and I will recommend them.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alison K.
12/2016
5.0
carpet cleaners
  + -1 more
Excellent service and responsiveness. They were able to fit me into their schedule before the Thanksgiving holiday (a national chain had canceled at short notice). Joe was thorough, prompt and professional. Very happy with service. I would hire again.
Description of Work: Carpet cleaning throughout home, especially heavy traffic areas, stairs and teenager's room with makeup stains on carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

401-226-8351, Riverside, RI 02915

http://www.newenglandcarpetcleaninginc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Not Licensed

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing

FAQ

New England Carpet Cleaning Inc is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

New England Carpet Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, New England Carpet Cleaning Inc offers free project estimates.
Yes, New England Carpet Cleaning Inc offers eco-friendly accreditations.
No, New England Carpet Cleaning Inc does not offer a senior discount.
Yes, New England Carpet Cleaning Inc offers emergency services.
Yes, New England Carpet Cleaning Inc offers warranties.
New England Carpet Cleaning Inc offers the following services: Residential & Commercial Carpet Cleaning,Area & Oriental Rugs. Upholstery & Mattress Cleaning. Auto, Boat, & RV Upholstery Cleaning.

Contact information

401-226-8351, Riverside, RI 02915

http://www.newenglandcarpetcleaninginc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day