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New England Carpet Cleaning Inc

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

# (401) 226-8351 • Owner-Operated for over 25 Years, we have a small town friendly feel but deliver big business results! • Our goal at New England Carpet Cleaning is to provide our customers with Professional, Courteous Service & Consistent High-Quality work • Proudly servicing all of Rhode Island & Southeastern Massachusetts, every client is another chance to do our best! • We offer a variety of residential cleaning services designed specifically for you and your household cleaning needs. New England Carpet Cleaning uses the latest technology to restore your carpets and upholstered furniture to a like new condition. Our powerful but yet gentle steam cleaning process uses NO solvents, NO soaps, NO detergents, and NO harmful chemicals. It is the perfect method for allergy sufferers or anyone who is concerned about the health and well-being of their family and pets. And when you use New England Carpet Cleaning, you will never need to worry about who is coming into your home, the owner is at every job site.

Business highlights

32 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential & Commercial Carpet Cleaning,Area & Oriental Rugs. Upholstery & Mattress Cleaning. Auto, Boat, & RV Upholstery Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8241 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
3%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 241 reviews

Gregory B.
05/2024
5.0
carpet cleaners
  + -1 more
New England carpet cleaning did an amazing job. They have a great price. They were extremely efficient and great to talk to. Thank you to New England carpet cleaning for an amazing job.
Description of Work: This for a business and he did all of the carpeted floors and all of our chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary-Ellen C.
01/2024
5.0
carpet cleaners
  + -1 more
We called Joe on a neighbors recommendation and glad we did! He did an excellent job cleaning our wall-to-wall carpet and an area rug. He was honest in his estimate, efficient in his work . We would highly recommend him!
Description of Work: Basement is our family room and we have wall-to-wall carpet and one area rug. He did both beautifully.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Nancy P.
07/2020
5.0
upholstery cleaning
  + -1 more
Joe did a great job, he cleans it like it was his furniture. He was prompt, told me what he was doing and charged a good price. If you need your furniture cleaning, I’d highly recommend him.
Description of Work: Clean microfiber couch /love seat & fabric club chair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine G.
04/2020
5.0
carpet cleaners
  + -1 more
Beautiful. A+ I would hire him again!
Description of Work: Rugs and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle Z.
04/2020
5.0
carpet cleaners
  + -1 more
I started my search for a carpet cleaning service at 7am and Joe from NE Carpet Cleaning, Inc called me almost immediately!! We discussed our particular needs and the process NE Carpet employs. Every detail was gone over and my questions were answered completely. Joe's professionalism was clearly evident and his commitment to provide excellent service was genuine and impressive. Joe treats your home with respect and does a complete job! He is efficient, detail driven and there is also no obvious fragrance to deal with upon completion of the cleaning process. VERY PLEASED with the results!!! We will definitely call NE Carpet Cleaning again to keep our home clean and looking it's best!!!!!!
Description of Work: We had 3 carpeted rooms and a hall cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret U.
11/2019
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Joe responded immediately to my request for a quote and his price was reasonable. We scheduled the cleaning for the following week. Joe was timely and explained the cleaning process. He wore covers over his shoes while indoors to prevent bringing dirt into the house. Joe meticulously cleaned both the carpet and couch. I am very happy with his work and highly recommend New England Carpet Cleaning.
Description of Work: My white couch and white carpet (yes-white!) we’re in need of cleaning. I was eager to have them cleaned prior to the holidays.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Donna B.
10/2019
5.0
carpet cleaners
  + -1 more
Superior service. Called with a quote within minutes after requesting a quote. He was the only company that called back with a quote. Accommodating day and time, even accommodated a change in the time. Helped move furniture to clean. Very friendly. Definitely would recommend. Great work and service.
Description of Work: Breezeway carpet cleaned
Rating CategoryRating out of 5
Yes, I recommend this pro

jenn R.
08/2019
5.0
upholstery cleaning
  + -1 more
excellent...professional..thorough..informative....pride in work he does
Description of Work: couch cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

maria G.
08/2019
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Joe was phenomenal ! He was EXTREMELY knowledgeable about fabrics. He was incredibly thorough. I have had my carpets cleaned many times in my life and he is the very best !I plan on calling him for all of our carpet and furniture cleaning in the future. I highly recommend him. He is everything your customer reviews said he was !
Description of Work: carpets and furniture cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

christopher J.
07/2019
5.0
carpet cleaners
  + -1 more
Great - Joe was able to come next day and had a great price. Excellent communication and super nice guy
Description of Work: Cleaned 800 sq ft carpet plus 12/x area rug and carpet stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristine P.
05/2019
5.0
carpet cleaners
  + -1 more
Outstanding! This was our first time using this company. Joe was punctual and very personable. He checked out the job and explained what needed to be done. We were very satisfied with the cleaning. We would highly recommend Joe's services and will use him again next time. -Reno
Description of Work: Carpeting cleaned in room, stairs and landing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Donald C.
05/2019
5.0
carpet cleaners, upholstery cleaning
  + 0 more
We are so pleased with the quality of service and professionalism displayed. A genuine concern for our satisfaction and appreciation for our patronage. Incredibly impressed.
Description of Work: Carpet and upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roberta W.
04/2019
5.0
carpet cleaners
  + -1 more
He is a professional and a gentleman. My carpets look fantastic. He went far and beyond, I could not believe how great my carpets look. I will definetly have him as my regular carpet man. THANK YOU JOE So very happy Roberta
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nickerson M.
04/2019
5.0
carpet cleaners
  + -1 more
Joe really is the consummate professional. He knows what he's doing and he does it well. On top of all that, he's friendly and conscientious—truly the best carpet-cleaning professional I've ever had the pleasure to deal with.
Description of Work: All the wall-to-wall carpeting and area rugs needed to be cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mary Beth F.
03/2019
5.0
carpet cleaners
  + -1 more
Joe was so professional and gave me great tips on how to keep my carpets clean. Most importantly, the carpets looked fantastic after the cleaning. I will definitely be recommending him to others and using him for future cleanings. Great job, so happy :)
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Townley K.
10/2018
5.0
oriental rug cleaning
  + -1 more
Great! Joe picked up the rug, did a great job cleaning including using extra enzymes at no extra charge, and dropped off the rug on day and time he said he would.
Description of Work: Cleaning of entryway silk & wool rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sherry K.
10/2018
5.0
carpet cleaners
  + -1 more
Joe was very pleasant and professional. He got the job done in the time frame I wanted. I would highly recommend him.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Neil S.
10/2018
5.0
carpet cleaners
  + -1 more
We needed the 8x10 area rug in our family room cleaned. It had accumulated general dirt from daily use in a high traffic room, and some stains we couldn't remove ourselves. He was able to remove all the stains and the carpet looks fantastic! The price was what he quoted me on the phone- no surprises. I learned a lot about caring for our carpet. He was gentle with moving the furniture, and around our pets. He was gentle about not damaging the hardwood flooring underneath. I am thrilled with the results and the customer service.
Description of Work: Cleaning and spot removal of area rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

catherine C.
09/2018
5.0
carpet cleaners
  + -1 more
Joe responded to my Angies list inquiry in less than 5 minutes, He was courteous and very professional. He was available on a holiday and helped in getting a room done for my daughters hospital release. The carpet was a MESS.. I truly believe Joe did everything he could and he was very friendly and accommodating through the whole process. Very gracious for a small gratuity as well
Description of Work: Deep Cleaning of carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

David M.
07/2018
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
OUTSTANDING, VERY PLEASANT, VERY EFFICIENT, VERY PROFESSIONAL. WE WILL ABSOLUTLY CONTINUE USING HIM.
Description of Work: DID CARPETS IN WHOLE HOUSE AND DID SEVERAL ORIENTAL RUGS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joanne C.
07/2018
5.0
carpet cleaners
  + -1 more
Even though the closing date kept getting pushed back, he was flexible and had good communication. He showed up and finished on time, with no up-sells or sudden add-ons. He gave me an honest assessment of the age of the carpet and the kind of results I could expect with cleaning. The carpets are old (nothing can fix that), but they're clean and fresh for a reasonable price. I'd totally use them again.
Description of Work: Move in cleaning for new house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

James T.
05/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Couldn’t have had a better experience!
Description of Work: Carpet cleaning and upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Townley K.
01/2018
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Great! Picked up and dropped off exactly as discussed. Great cleaning job, removing all the dirt and grime that gets embedded during a Rhode Island winter!
Description of Work: Cleaned two large silk area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nickerson M.
12/2017
5.0
carpet cleaners
  + -1 more
It couldn't have gone better. Joe is very professional and knows what he's doing. There were several rugs he advised didn't needed to be cleaned. How often would you hear a provider say that? His prices were reasonable; he was prompt and left the house better than he found it. In short, he has become my new go-to-source for all carpet cleaning.
Description of Work: I needed a number of area rugs to be cleaned and a small section of basement wall-to-wall that had been discolored by some invasive water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David M.
12/2017
5.0
carpet cleaners
  + -1 more
Very professional service. We get our carpets cleaned every fall, but they have never been this clean. We are very happy with how they turned out and would absolutely use their services again.
Description of Work: Wall to wall carpets and area rugs cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

401-226-8351, Riverside, RI 02915

http://www.newenglandcarpetcleaninginc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Not Licensed

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing

FAQ

New England Carpet Cleaning Inc is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

New England Carpet Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, New England Carpet Cleaning Inc offers free project estimates.
Yes, New England Carpet Cleaning Inc offers eco-friendly accreditations.
No, New England Carpet Cleaning Inc does not offer a senior discount.
Yes, New England Carpet Cleaning Inc offers emergency services.
Yes, New England Carpet Cleaning Inc offers warranties.
New England Carpet Cleaning Inc offers the following services: Residential & Commercial Carpet Cleaning,Area & Oriental Rugs. Upholstery & Mattress Cleaning. Auto, Boat, & RV Upholstery Cleaning.

Contact information

401-226-8351, Riverside, RI 02915

http://www.newenglandcarpetcleaninginc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day