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New England Carpet Cleaning Inc

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

# (401) 226-8351 • Owner-Operated for over 25 Years, we have a small town friendly feel but deliver big business results! • Our goal at New England Carpet Cleaning is to provide our customers with Professional, Courteous Service & Consistent High-Quality work • Proudly servicing all of Rhode Island & Southeastern Massachusetts, every client is another chance to do our best! • We offer a variety of residential cleaning services designed specifically for you and your household cleaning needs. New England Carpet Cleaning uses the latest technology to restore your carpets and upholstered furniture to a like new condition. Our powerful but yet gentle steam cleaning process uses NO solvents, NO soaps, NO detergents, and NO harmful chemicals. It is the perfect method for allergy sufferers or anyone who is concerned about the health and well-being of their family and pets. And when you use New England Carpet Cleaning, you will never need to worry about who is coming into your home, the owner is at every job site.

Business highlights

33 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential & Commercial Carpet Cleaning,Area & Oriental Rugs. Upholstery & Mattress Cleaning. Auto, Boat, & RV Upholstery Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8242 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
3%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 242 reviews

Mark J M.
11/2020
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
⭐️⭐️⭐️⭐️⭐️
Description of Work: Red wine apocalypse on a fine Oriental, as well as a small wool rug with heavy traffic dirt. Guys were awesome, rugs are like new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Mike Z.
04/2018
4.0
upholstery cleaning
  + -1 more
As expected. Very good
Description of Work: Couch Cleaned

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori K.
06/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Went great - best carpet cleaning we have ever had done! Joe was very professional, thorough, conscientious and courteous. Did everything as promised and the results surpassed our expectations. Great character - great work ethic. Worth every penny and we will hire him again!
Description of Work: Cleaned carpets: equivalent of 2 rooms plus stairs and 1 sofa, 1 loveseat and 1 recliner chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Jean S.
06/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
We purchased a Big Deal from this business. Right away, we agreed on a date for service. On the assigned date and right on time N. E. Carpet Cleaning arrived. The gentleman was very personable and friendly. He asked if there were any stains or soiled areas, We have two Labs so there were a few "accident areas" that he treated specially. He then sprayed an enzyme solution on the rugs to counteract the animal smell bacteria and the went over every square inch of both rugs with his powerful machine. We have wood floors and there wasn't a drop of liquid on the floor. When he was done, the rugs looked brand new and the entire room smelled "clean", not just deodorized, there's a difference. Well worth the money.
Description of Work: Cleaned two large area rugs on site at our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Nancy B.
06/2014
5.0
carpet cleaners
  + -1 more
he did a beatiful job on both carpets , the one on sunporch where my dogs like to stay in the summer came out so clean,and no after smell of harsh chemicals.
Description of Work: clean my rugs on sunporch and den

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

June G.
05/2014
5.0
carpet cleaners
  + -1 more
Joe was very nice and professional. He takes great pride in his work. He did a great job with my carpet and worked h****** a red stain and was able to lighten it considerably but I was already aware that it was probably permanent. I will not hesitate to call him again when my carpet is ready for another cleaning.
Description of Work: Pretreated stubborn stains including a red stain I pretty much knew was hopeless, moved furniture to clean under it and really gave the carpet a good scrubbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

Janet C.
01/2014
2.0
carpet cleaners, upholstery cleaning
  + 0 more
Left some spots on carpet and could have done a better job on sofa
Description of Work: Carpet cleaning and sofa

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0


Alison S.
11/2013
5.0
carpet cleaners
  + -1 more
I called 3 carpet cleaners - all with high Angie's List reviews. New England carpet cleaning was the only one who picked up my call - the others I had to leave messages for call back. One called back (Steampro), one did not (All Star), but the fact that I didn't have to go through the hassle of a message/call back, and the fact that they were the least expensive made with go with them. The service was great. I got an appt with just a couple of days notice, he was right on time, and he did a great job.
Description of Work: Carpet Cleaning - 2 large bedrooms, hallway, stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Stephen S.
11/2013
5.0
carpet cleaners
  + -1 more
Showed up on time. Was in and out quickly.
Description of Work: Excellent service. Very helpful advice on how to maintain carpets. Will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Lisa O.
09/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
He was great, and tried his best to get the sectional spotless, but I have three big dogs, and that was next to impossible anyways. I highly recommend him. Prompt, polite, and professional.
Description of Work: Cleaned carpet, and sectional

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Danielle S.
09/2013
5.0
carpet cleaners
  + -1 more
Joe is friendly, responded to my request for service immediately and is a really nice guy. Carpet looks like new and I'm very happy with the job, price and timing.
Description of Work: Joe cleaned a synthetic oriental rug for me and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

James R.
08/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Joe Soares, the owner of New England Carpet Cleaning Inc., did an outstanding job cleaning our condominium's dirty and stained stairway carpets on Tuesday, August 20th, 2013. I asked him if could clean our oriental wool and silk carpets in our condo/home. He looked at the carpets and said he could clean them. He wasn't kidding. The cleaning results were amazing. The colors of the cleaned carpets "popped" and the rugs looked like new. Joe used environmentally friendly cleaning chemicals and first rate/professional cleaning mobile cleaning system. The cost/benefit of his work was exceptional. I plan to have him back this week to clean our front stairway carpets.
Description of Work: Cleaned our condominium's stairways (cost: $150.00 with coupon) and he did such an outstanding job that we asked him to clean our oriental wool and silk carpets and runners in our condominium. The charge for this work with a senior discount was $120.00 and the results were simply stunning! The carpets and runners are ten years old and have never been cleaned. They now look like new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Charles P.
08/2013
5.0
carpet cleaners
  + -1 more
He was excellent. He treated me as if I were spending $1000.00. He treated me with a great deal of respect and it was a very good experience. He did a very fine, thorough job.
Description of Work: It was a big deal for carpet cleaning and deodorizing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Robert L.
08/2013
5.0
carpet cleaners
  + -1 more
They were quick and professional. Their price was very reasonable.
Description of Work: I used New England Carpet Cleaning Incfor carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Linda W.
08/2013
5.0
carpet cleaners
  + -1 more
He was punctual, friendly and thorough
Description of Work: The provider cleaned the carpets in 3 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Warren & Susan A.
08/2013
5.0
carpet cleaners
  + -1 more
They do excellent work. They are very nice and courteous.
Description of Work: They cleaned all my white tile and made it look brand new and did my family room carpeting as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Barbara H.
07/2013
5.0
carpet cleaners
  + -1 more
Everything went smoothly. He arrived on time. He was personable and we spoke about my carpet. He suggested ways to clean different spills and areas of my carpet in the future. Additionally he told me what NOT to use on my carpets to clean spills and stains. I was even given some useful information about cleaning the hard wood floors in my kitchen and eating area of my home. He went to work as soon as he arrived and worked diligently for the entire time he was at my home. He was very careful and cleaned up after himself. He told me when it would be OK to return some of the pieces of furniture that I had moved to their proper places and indicated that there most likely would be a 5-6 hour drying time required. He also stated that, with clean shores or without shoes, I could walk on the carpet pretty much immediately after he worked on them.
Description of Work: He cleaned the carpets in my entire house and added a protective film.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Robert F.
07/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
It went great and I will use them exclusively in the future. They not only did everything quickly but were easy to have around in the house. We even added some things for them to do and got a very fair price. They even analyzed the carpet we had and gave us advice on how to spot clean, etc.
Description of Work: He cleaned multiple carpets in the house. They were very friendly and easy to work with. We did additional rooms and even a Persian Carpet for just a little additional money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Nancy B.
06/2013
5.0
carpet cleaners
  + -1 more
It was just one person. He did a really good job. The only thing was, he was an hour late. I can understand that you get stacked up on different jobs. He did a super job. It came out beautiful.
Description of Work: I used New England Carpet Cleaning. They cleaned my two rugs. They came out immediately after the big deal purchase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$49

Cynthia H.
06/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
thorough. very polite and responsive to requests
Description of Work: clean upholstery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Prasad N.
05/2013
4.0
carpet cleaners
  + -1 more
The service was prompt and most responsive. The carpets and the grout a bit cleaner. Apparently, the carpet and the tiles were too long without cleaning, which I agree, and the provider was able to make only small difference.
Description of Work: Shampoo and clean the carpets and tiles.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Samantha M.
04/2011
5.0
carpet cleaners
  + -1 more
He did a great job- very clean with no residual stains or odors. He did give me a window of 11-12 noon and I had to call him at 12:15 because he hadn't arrived. He was very apologetic when he arrived at 12:45. He offered to clean my stairs for free and I took him up on it. Overall, I am quite pleased with his work.
Description of Work: I called Joe at New England Carpet Cleaning because my toddler daughter decided to poop on our playroom carpet and then walk through her own poop. (Yeah, gross. I know.) He got us in within a couple of days, spot-treated the offending areas, and cleaned the entire room and adjoining stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

Jonathan L.
06/2010
5.0
carpet cleaners
  + -1 more
excellent--responsive to phone calls, answered questions, did work as promised and as priced; easy to work with
Description of Work: carpet removal after flood

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ann R.
05/2009
5.0
carpet cleaners
  + -1 more
I wanted to have the carpets cleaned in two bedrooms after just having them painted. I called New England Carpet Cleaning at the suggestion of a neighbor. The owner, Joe, scheduled me right away for the day I requested, arrived right on time, and did a very thorough cleaning. I thought the price for two bedrooms (one large, one meduim sized) was quite reasonable - $75. My bedrooms are in the back of the house - Joe wore "booties" over his shoes to keep front floors clean, and he cleaned the path from the front to back where his hoses had been before he left. I thought he did a great job and will definitely call him again.
Description of Work: Cleaning of wall-to-wall carpeting in two bedrooms - one large and one medium-sized. Both rooms had just been painted. The carpet in the large bedroom was pretty dirty - the smaller room, not so bad. Some moving of furniture was required, but not much since the rooms had been emptied for painting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

06/2006
5.0
carpet cleaners
  + -1 more
I TRY TO USE THEM AT LEAST ONCE A YEAR TO GET OUT ALL THE GROUND IN DIRT AND STAINS FROM OUR CARPET. IT REALLY HELPS TO KEEP THE CARPETS LOOKING LIKE NEW. IF THEY DIDN'T CHARGE SO MUCH, I WOULD USE THEM MORE FREQUENTLY.
Description of Work: I HIRED THIS COMPANY TO CLEAN THE CARPETS IN MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Contact information

401-226-8351, Riverside, RI 02915

http://www.newenglandcarpetcleaninginc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Not Licensed

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing

FAQ

New England Carpet Cleaning Inc is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

New England Carpet Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, New England Carpet Cleaning Inc offers free project estimates.
Yes, New England Carpet Cleaning Inc offers eco-friendly accreditations.
No, New England Carpet Cleaning Inc does not offer a senior discount.
Yes, New England Carpet Cleaning Inc offers emergency services.
Yes, New England Carpet Cleaning Inc offers warranties.
New England Carpet Cleaning Inc offers the following services: Residential & Commercial Carpet Cleaning,Area & Oriental Rugs. Upholstery & Mattress Cleaning. Auto, Boat, & RV Upholstery Cleaning.

Contact information

401-226-8351, Riverside, RI 02915

http://www.newenglandcarpetcleaninginc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day