Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Roto-Rooter Plumbing & Water Cleanup

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

No extra charge for nights, weekends and holidays. Additional DBAs - Roto-Rooter Group Inc, Roto-Rooter. Additional email - rotorooter.callcenters@rrsc.com.

Business highlights

89 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial dishwashers, disposers, faucets, sinks, floor, drains, showers, tubs, sewer lines replacement, drain cleaning, sump, pumps, toilets, video camera line inspection, water heaters, septic and drain fields, plumbing, drain care and cleaning, hauling, line detection & water jetting.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.4114 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
15%
3
4%
2
6%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
3.8
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 76-114 of 114 reviews

Ellen L.
05/2010
5.0
plumbing
  + -1 more
Fantastic service! I had called two other plumbers to no avail. I remembered a friend telling me about her wonderful experience with Roto-Rooter. I called and within an hour a plumber and trainee were here. They gave me a quote and resolved the problem in a timely manner. When a secondary problem arose they promised not to leave until that was fixed also. Good to thier word the two stayed until about 7 PM. I wouls recommend Roto-Rooter to anyone.
Description of Work: I had a clog in my bathtubdrain. I used Mr. Plumber and it ate a hole in the pipe. The tub water drained through the ceiling of my in-law apartment, flooding the room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Dawn R.
09/2009
5.0
plumbing
  + -1 more
The technician was very personable, knowledgeable and prompt. He was very willing to go over pros and cons of my decision whether to cap the gas lines or move them for convenience. He came early in the morning so I did not have to worry about work. He completed the job quickly and efficiently. I was very satisfied and will call again for other plumbing issues.
Description of Work: Estimate for relocating gas pipes. Decided not to relocate the pipes and had the plumber come back and cap off the existing pipes for the stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Nicholas U.
05/2009
2.0
drain cleaning, plumbing
  + 0 more
The plumber unclogged the drain at an incredible price - not only to my wallet, but to my pipes as well. I went to run the water in my tub after he left, only to realize that water was now leaking onto the floor! When I called to have him come back out, he told me it was because my pipes had corroded from the drain cleaner I tried to use. I felt foolish, and he patched the leak with duck tape. The next day, my family plumber (who was unavailable to do the job when I needed him) came by, he told me that there was nothing wrong with the pipes and the technician from Roto was lazy and I had been duped out of money. I am furious...
Description of Work: My bathtub drain needed to be unclogged. I called Roto-Rooter and a technician came out to unclog the drain. When the plumber came, he explained that it was a $403 dollar charge to clear a drain, something that required less than an hour worth of labor. I reluctantly agreed because I needed use of my drain quickly.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0

$403

Eric S.
09/2008
5.0
drain cleaning, plumbing
  + 0 more
The main drain was clogged, I called Roto Rooter, they came within the hour, promptly worked on the problem, unclogged the drain and provided some useful tips on how to prevent it in the future. They are professional and I have no issue hiring them again.
Description of Work: Unclogged the main drain of the multi-family house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mary Jane F.
06/2008
4.0
drain cleaning, plumbing
  + 0 more
He came the day I called and gave me an estimate. The man was very professional and I was really impressed with him. He really seemed to know what he was doing. He was very neat and tidy. It didn't take him very long and what he did is guaranteed for 6 months.
Description of Work: They came out and snaked the drain and the pipes in the bathtub.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$600

HERBERT R.
01/2008
2.0
plumbing
  + -1 more
Company unclogged a toilet. AFTER the repair, the technician told me that it would be guaranteed for only a week because small children might throw things in; 3 weeks later the toilet had same problem. We have no children in the house or dogs, etc. I called Roto Rooter who replied that they would come but charge full price. I understand that legally I had no claim but in other experiences with reputable, reliable businesses efforts have been made to assure customer satisfaction. The duration of the one week warranty was told to me AFTER the repair. I told them not to come and called a competitor who informed me that their guarantee was 1 year. Of course I told that plumber to come. What if Roto Rooter had come and it broke again in another 3 weeks? DO NOT use Roto Rooter without finding out in advance the length of the guarantee. The original repair was competent and professional. My comments relate only to the phone call about the potential repair 3 weeks later.
Description of Work: Unclogged a toilet previously.

Rating CategoryRating out of 5
professionalism
4.0


NANCY H.
05/2007
4.0
drain cleaning, plumbing
  + 0 more
They did a really good job and even came back with a camera, after the work to show me that they line was clear. I was impressed with the promptness in returning my calls. They were very well friendly and made sure to answer all of my questions. I thought that the price was very high though, but it was worth it for the work that was done.
Description of Work: One of the renters in our property, had flushed cat litter down the toilet. We had to have them come and flush out the system from the house to the main drain line on the street.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

KATHY M.
05/2007
5.0
drain cleaning, plumbing
  + 0 more
The serviceman came the day after I called him, first thing in the morning. He snaked out the drain within minutes, cleaned up the little water that was there and was on his way. The bathtub drains just fine now and I havent had any problems with it. I do recommend Roto Rooter.
Description of Work: They unclogged the upstairs bathtub in our house. They used a snake to accomplish this.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

06/2006
5.0
drain cleaning, plumbing
  + 0 more
THEY DID THEIR JOB RIGHT AND LEFT EVERYTHING VERY CLEAN. I HAVEN'T HAD ANY PROBLEMS WITH ANY OF MY DRAINS YET AND THERE HAVE BEEN NO LEAKS. THEY WERE VERY PLEASANT PEOPLE TO WORK WITH.
Description of Work: THE COMPANY CLEANED THE DRAINS OUT IN MY BATHROOM AND ALSO FIXED THE LEAK IN MY SINK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

06/2006
3.0
drain cleaning, plumbing
  + 0 more
I WONT DENY THAT THEY DID A GOOD JOB, BUT THE PRICE WAS JUST WAY TOO EXPENSIVE FOR A DRAIN CLEANING. THEY CHARGED ME 200 DOLLARS! NOW I KNOW WHERE ALL THE PIPES ARE, SO I CAN JUST DO IT MYSELF.
Description of Work: HE CLEANED OUT THE DRAIN FOR ME.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$200

06/2006
4.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
THIS JOB COST TOO MUCH, OTHER THAN THAT I WAS REALLY HAPPY WITH THE JOB. ITS A REAL HASSLE WHEN THE SEWER SYSTEM DOESNT WORK, BUT THEY GOT IN, GOT IT DONE, AND GOT OUT. I WAS VERY HAPPY TO BE ABLE TO FLUSH AGAIN.
Description of Work: THEY CLEANED MY SEWER LINE.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

06/2006
4.0
plumbing
  + -1 more
THE MAN CAME RIGHT OUT THE NEXT DAY AFTER WE CALLED. HE WAS VERY FRIENDLY AND KNOWLEDGEABLE. THE SOURCE OF THE LEAK WAS DIFFICULT TO LOCATE, BUT HE DID INITIALLY FIND THE PROBLEM, AND REPAIRED IT. I WAS VERY SATISFIED WITH HIM.
Description of Work: WE HAD A PROBLEM THAT WE THOUGHT WAS LOCATED IN THE GARBAGE DISPOSAL. WATER WAS LEAKING FROM SOMEWHERE AND THEY FOUND THE PROBLEM AND FIXED IT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

06/2006
5.0
drain cleaning, plumbing
  + 0 more
I AM PLEASED WITH EVERYTHING THEY DID. THEY EVEN GIVE ME DISCOUNTS NOW BECAUSE I HAVE TOLD LOTS OF FRIENDS HOW GOOD A JOB THEY DO. THAT REALLY HELPS; THEM BEING SO NICE.
Description of Work: THEY CLEANED OUT OUR KITCHEN DRAIN LINE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

PHYLLIS K.
06/2006
5.0
plumbing, sewer cleaning
  + 0 more
WE HAD SEWAGE BACKED UP IN OUR BASEMENT, SO IT WAS A REAL MESS. THEY CAME RIGHT AWAY AND FIGURED OUT WHAT TO DO. IT TURNS OUT THAT PAPER TOWELS WERE STUCK IN THE MAIN LINE.
Description of Work: THEY AUGURED THE MAIN SEWER LINE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jacob L.
06/2006
5.0
drain cleaning, plumbing
  + 0 more
THEY CAME OUT IN 45 MINUTES AND THEY HAD THE JOB DONE IN ONLY 20 MINUTES. THEY CLEANED UP THE MESS TOO. THEY ARE REALLY GREAT PEOPLE. THEY ARE VERY RESPONSIVE AND PROFESSIONAL.
Description of Work: THEY UNCLOGGED THE PIPES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

06/2006
1.0
drain cleaning, plumbing
  + 0 more
THIS COMPANY INFORMED ME THAT I NEED A NEW DRAIN TO THE STREET AND THE COST WOULD BE $15,000! I HAD A SECOND OPINION AND ROOT-ROOTER WAS WRONG. I FEEL THAT IF THE SOLUTION IS DRASTIC, GET A SECOND OPINION.
Description of Work: I HAD THIS COMPANY COME TO MY HOME TO CLEAN MY DRAINS.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$225

06/2006
5.0
excavators, plumbing
  + 0 more
THEY HAD TO DO A LOT OF WORK, BUT THEY WERE READY TO WORK WHEN THEY GOT HERE. THEY PUT THE LAWN BACK IN PLACE VERY NICELY AS WELL. THEY CAME OUT TO MY HOUSE ON TIME AND CLEANED UP AFTER THEMSELVES. THEY ARE THE BEST FOR THE JOB.
Description of Work: THEY PUT IN A NEW SEWER LINE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

JOSE R.
06/2006
5.0
drain cleaning, plumbing
  + 0 more
WE HAD TO CALL THIS COMPANY TWO DIFFERENT TIMES. THEY WERE GREAT ABOUT COMING TO THE HOUSE. THE MEN THAT DID THE WORK WERE VERY CAREFUL WHEN THEY CLEANED OUT EVERYTHING.
Description of Work: THIS COMPANY CAME TO MY HOME AND CLEANED THE DRAIN IN MY BASEMENT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

06/2006
4.0
drain cleaning, plumbing
  + 0 more
WE HAD BEEN HAVING PROBLEMS FOR WEEKS WHEN WE FINALLY CALLED ROTO ROOTER. THEY CAME OUT THE NEXT DAY AND SNAKED OUT THE LINE. IT IS WORKING LIKE IT SHOULD NOW.
Description of Work: THEY CAME AND CLEARED MY MAIN LINE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

JANET B.
06/2006
4.0
drain cleaning, plumbing
  + 0 more
THIS COMPANY DID A GOOD JOB ON THE CLEANING OF THE PIPES. THEY WERE VERY PROFESSIONAL AND KNOWLEDGEABLE IN THIS AREA. THEY COULD SHOW IMPROVEMENT ON CLEANING UP AFTER THEMSELVES, THOUGH.
Description of Work: THIS COMPANY CLEANED OUT THE MAIN DRAIN LINE FROM INSIDE THE HOUSE TO THE OUTSIDE PIPE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

06/2006
3.0
plumbing
  + -1 more
THEY DID NOT GET IT FIXED BECAUSE IT WAS A PROBLEM WITH THE SEWER SYSTEM AND NOT WITH OUR PIPES THE CITY CAME OUT AND FIXED THE PROBLEM RIGHT AWAY ONCE WE CALLED THEM. I WOULD USE ROTO ROOTER FOR SMALL JOBS BUT NOTHING ELSE.
Description of Work: THEY CAME OUT SEVERAL TIMES TO FIX A PIPE THAT WAS LEAKING INTO THE BASEMENT.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

MARK E.
06/2006
5.0
plumbing, sewer cleaning
  + 0 more
I AM VERY GLAD WITH THE RESULTS. I THOUGHT THAT THEY DID A GREAT JOB. THEY SHOWED UP WHEN THEY WERE SUPPOSED TO. I ALSO THOUGHT THAT THE PRICE WAS PRETTY REASONABLE, TOO.
Description of Work: THEY HAD TO UNCLOG MY SEWER PIPE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

06/2006
5.0
drain cleaning, plumbing
  + 0 more
IT TOOK THEM LONGER THAN WAS EXPECTED, BUT THEY KEPT WORKING UNTIL THEY WERE DONE. THEY WERE VERY PROFESSIONAL AND ABLE TO COME RIGHT AWAY. THEY MADE SURE THAT EVERYTHING WAS CLEANED UP AND BACK IN PLACE BEFORE THEY LEFT.
Description of Work: THEY UNCLOGGED MY DRAINS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

05/2006
5.0
plumbing
  + -1 more
I THINK THAT THEY ARE VERY GOOD AND THAT THEY ARE VERY PROFESSIONAL. THEY COME WHENEVER YOU NEED THEM TO. THEY ALWAYS DO FANTASTIC WORK AND I RECOMMEND THEM.
Description of Work: THEY HAD TO REPLACE A KITCHEN FAUCET AND REPAIR AN UNDERGROUND WATERLINE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

05/2006
5.0
drain cleaning, plumbing
  + 0 more
THEY WERE VERY GOOD AND RESPONDED QUICKLY TO MY CALL. THEY WERE VERY PROFESSIONAL AND ANSWERED ALL MY QUESTIONS. THEY WERE REASONABLY PRICED AND I WAS HAPPY OVERALL WITH THE SERVICE.
Description of Work: THEY HAD TO UNCLOGGED A TOILET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

1195 Broad St, Providence, RI 02905

http://www.rotorooter.com/providence/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation,
Water Heaters,
Septic Systems,
Excavating,
Wells and Pumps,
Natural Gas Lines,
Basement Waterproofing,
Water & Smoke Damage,
Hauling

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Roto-Rooter Plumbing & Water Cleanup offers free project estimates.
Yes, Roto-Rooter Plumbing & Water Cleanup offers eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Residential & commercial dishwashers, disposers, faucets, sinks, floor, drains, showers, tubs, sewer lines replacement, drain cleaning, sump, pumps, toilets, video camera line inspection, water heaters, septic and drain fields, plumbing, drain care and cleaning, hauling, line detection & water jetting.

Contact information

1195 Broad St, Providence, RI 02905

http://www.rotorooter.com/providence/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day