J C Fence Co

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Once I gave them the go-ahead for the job they told me it would be about 3 weeks before they could do it. They called 4 days before they arrived. On the day of the job they arrived at 8 a.m. as they said they would and removed the old fence. Put up the new one and told me thy'd be back in 2 days to install the gate which had to be fabricated at their shop. Two days later they were back and the job is complete. My backyard has been transformed!

I had to have an old picket fence removed. the old fence has wooden posts The new fence has cemented in post. I used cedar pickets. Additionally, I had a scallop style vinyl fence installed in place of bushes. I had to hire a laborer to pull out the bushes I thought the new picket fence would go up within one or two business days of removing the old fence. however, this was not stipulated in the contract. In any case the new fence went up 7 total days after removing the old fence or 5 business days. The time frame was not in the contract and it is quite possible that the timing was a miss understanding on my part. When I called to convey my concerns about the delay in putting up the new fence the response to my call was excellent. The new fences were installed within 48 hours of my call.

They ignored my requests for a quote.

Labor, materials and installation for the following: 44-long x 5'-high and quot;Victorian square picketand quot; fence, with one 5' gate. Wood posts 6and quot; square with and quot;New England Capsand quot; 23'-long x 6'-high and quot;Privacy boardand quot; fence (not spaced) with a cap. Round metal fence posts. Overall experience: They were nice people, they put a decent fence and I would do business with them again, but it was trying at times. Here is the good - The fence is solidly built, looks good, and I think the price was pretty fair. Here is the bad – The schedule: We put a deposit down the last week of October, and were told they would be out to do the install the week after Thanks Giving. Unfortunately the actual install didn't start until December 13th, three weeks later. I say and quot;startedand quot;, because all the crew did was show up and install the posts. As they were packing up to leave, I was told by the onsite installers that and quot;someone else would be back later to put the panels upand quot;. When I asked and quot;later today?and quot; they said, “maybe next week, because they don't make the panels until we set the posts”. This was a surprise but I figured I could deal with another week. Unfortunately they didn't show up the next week, or the week after. In fact they finally showed up a month later, on January 10th. So bottom line – I was told it would be about 4 weeks from quote to installation, but it actually ended up taking 9 weeks. The installation: The first crew that did the post installation (Dec 13th) seemed confused as to where the posts were supposed to go. One installer thought they went in the front of the driveway the other thought they went at the end. We resolved it with a two-second discussion but it concerned me that there was confusion and I was glad I took the day off to be there. The second crew that showed up (Jan 10th) put the first panel of the and quot;privacy fenceand quot; facing the and quot;wrong wayand quot;. I caught it before they moved on and they fixed it without issue, but again, it was a bit of a surprise and I was pretty happy to have been home. Next up was the Victorian fence. The installation was going well but I happened to notice two posts that were 4and quot; and not 6and quot; like the rest of the fence (these smaller posts were not installed by the first team as they were going to be secured to concrete). When I asked about them, I was told that that they needed to use smaller posts because I had specified a metal post mount, which wasn't available for a 6and quot; post. The first part of that is true, I did specify the mounting hardware, but the second statement is not - just Google and quot;Simpson Strong Tie ABA66Z Z-Maxand quot;. I explained my concern about how the fence would look and there was a little more resistance this time, as the foreman insisted the proper post mount wasn't available. We went back and forth for a minute until I said smaller posts were a show-stopper. We ultimately agreed that they would get the correct size posts and try to use the mounting they had (I'll be getting the proper mounts and doing the refit myself). To be clear - the conversation was never heated and it was resolved professionally, but I was a little on edge imagining if I had not taken the day off and then come home to find the privacy fence mounted “backwards” and two smaller fence posts installed. Bottom line is this: they are family-owned company and probably a little more laid back than I'm used to dealing with, but in the end everything was resolved exactly as I wanted without issue out - so no big deal. I would recommend them but be prepared to wait and also make sure you’re around during the installations so everything goes as planned.

Initially, we had scheduled the installation for August 8th but it did not happen until the 9th. The crew got the fence installed in one day but could not install the gates until the cement cured on the posts. When my wife and I returned home that day, we were pleased with most of the work done. The only exceptions were: the space for the gate on the right side of the house was not where we had specified and one post on that side was not secured by cement but with screws. It was the post up against the last rail post for our front stairs. I immediately called the office but as it was after 6:00pm, I only got the answering machine. I left a message for Steve Mare, the representative from whom we had ordered the fence and explained what our concerns were over those two issues. I received a call back the next moring from Steve and he assured me both problems would be fixed when they returned to install the gates. True to his word, when they returned the next week to install the gates, both problems were resolved to our satisfaction. They moved the gate to the location we wanted and secured the last post with cement and removed the screws. We now have an attractive privacy fence and our neighbors will speak to us again.

The job was well done and the price was fair. They were supposed to come on a particular date and they didn't come or call. I had to call them to reschedule it. They did come on time on the date we rescheduled.

the job went perfectly, they arrived on the date aI was told, and completed the job without my even hearing a thing. All debre and old fencing was taken away, and they left quietly, with my new fence up and the yard looking clean and neat.

Two men removed old rotting fence without leaving a trace of it behind;installed new one which looks and feels very sturdy.At time of estimate,I asked Steve to bring sample stock.he did;I liked the look;made the deal and sample stock was matched by installed stock

Prompt (actually a little early), professional, work completed in 2 hours. Excellent workers. We would hire them again if we needed fence work done. Actual delivery was 2 weeks.

From consultation to the finished product, I couldn't be happier. All employees were pleasant, helpful, and informative. Work was quick and well done. The fence looks great and I wouldn't hesitate to call this company again.

This was a very positive experience. Can't say enough good about this company. This was the only company of four who came out, who seemed eager to design something that would work with the slope of the land. They wanted it to look good. Otherwise I would have had a sloping fence. One company's representative said they didn't install lattice because the boss doesn't like it. JC made great recommendations but I got what I wanted. Coincidentally, my neighbor needed a small repair on their fence and JC said they would do it when they finished my job and saved the people about $200. for their own call and estimate, etc. This is a great family-run business.

We have been looking for a fence for several years with three previous companies giving us estimates on pretty boring picket fences. JC came in with the best price AND best style fence (they are the only company that had alternating-width boards in a wood fence). In the estimate they also gave us a third gate for free. They were professional during the estimation and installation process. We did have a problem with the metal latch on one gate (fell-off) and they came to repair. My only comment that might be negative to some is trying to get a person on the phone is a bit tough. As a company, they are pretty laid back. Luckily, our family is too so there was no stress. But for people who need answers, times, schedules, even a date for payment...it can probably get a bit aggravating.

I called JC Fence to help with a gate that had blown down during a wind storm.. Steve arrived on time and was very helpful and professional. He had the gate fixed in no time and even gave me advice on how to remedy about a portion of my fence that was sagging.. I would definitely use J C Fence again and would recommend them to anyone... thanks again! Lisa V. Cranston

JC Fence had the best price and was able to get it down in a reasonable time. Overall I'm very happy with it and we've gotten lots of compliments from friends and neighbors. However, there were some issues that we had with the company. Specifically, someone broke an ingrown sprinkler system pipe during installation and never told us, they just wrapped it in duct tape which caused leaks around one post. This wasn't discovered until the following spring by our lawn sprinkler guy. There was another issue with the height of the fence since we were also trying to raise up the backyard. This was as much my fault as theirs. When I confronted the owner on both issues, he immediately worked to make it right. He came back with one of his guys and they worked hard until it was perfect. We've been very happy with the fence and how much it's added to our enjoyment of our backyard. Yes, we had some issues, but I was very impressed with the owner and how hard he worked to set it right once he knew of the issue.

We wanted to fence in our backyard for our puppy. As we had just purchased a house, we were trying to be as cost effective as possible. JC Fence was the ONLY company to give me a ballpark estimate over the phone, then have someone come out to provide a more detailed estimate. Hern was punctual (arrived at 7:55 am for an 8 am appointment on a Saturday!), and extremely accomodating in providing a variety of different options for us to explore within our budget. We ended up doing a combo of wood stockade in the front of the house and black chain link in the back. The fence took about a week start to finish, and our puppy couldn't be happier! I do have to mention though, once the contract was signed it was very difficult to get anyone on the phone, or have my calls returned. If you are willing to let JC do what it does best and not keep tabs on them, you will not be disappointed!

They were fast, and they were very professional. They did a great job. The fence looks great and it is very sturdy. I would add one little not as positive comment, which is that the wood that they put up did need a lot of sanding and extra attention after it was installed. They hadn’t made any promises that that would be part of the service they offered.

The experience was excellent. We were getting different estimates and changing the configuration and size of the fence and they were patient and didn't mind giving me multiple estimates.

JC Fence was very easy to deal with and offered several fence styles to choose from. They were also very flexible in changing the style we originally selected for installation. The actual fence installation occurred over two days, a Friday afternoon, and a Monday afternoon. A crew arrived Friday afternoon to install the galvanized steel poles for the fence in concrete, and they returned on Monday afternoon to erect the fence. The actual fence panel installation took less than half a day and combined with the time for the installation of the steel poles made for a total job time of less than 8 hours. We are extremely happy with the fence and how it has changed our back yard which was formerly open to the street in front.

I LIKE THE OPTIONS THIS COMPANY OFFERS. THEY SHOWED UP ON THE DAY SCHEDULED WITH A LARGE CREW AND HAD THE FENCE INSTALLED BY NOON. THE CONSTRUCTION WAS SOLID AND IT WAS A GREAT ADDITION TO OUR LANDSCAPE.

THEY TOOK TWO DAYS TO PUT THE FENCE UP. I WAS VERY HAPPY WITH THE WORK THEY DID, BUT THEY ARE IMPOSSIBLE TO GET BACK OUT TO MY HOUSE. I HAVE A GATE THAT NEEDS FIXED TO THIS DAY, AND IT IS IMPOSSIBLE TO GET THEM TO COME OUT.