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Wickford Appliance & Lighting

Appliance Repair, Appliance Sales and Installation, Plumbing,

About us

Wickford Appliance is a family-owned discount Appliance and Lighting store based in Pawtucket, Rhode Island at 207 Newport Avenue with a second location in North Kingstown, Rhode Island at 8236 Post Road. Since 1958, Wickford Appliance has served customers in Rhode Island and surrounding Massachusetts and Connecticut cities and towns with low prices on appliances and lighting products as well as appliance repair services combined with top-notch customer service.

Business highlights

66 years of trusted experience
Emergency Services Offered

Services we offer

Appliance sales, Appliance Installation, Lighting Sales, Appliance Repair

Services we don't offer

(We'll let you know)

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.360 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
12%
3
5%
2
10%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.4
responsiveness
4.6
punctuality
4.6
Showing 51-60 of 60 reviews

Gail C.
05/2018
5.0
appliance sales
  + -1 more
Excellent service and delivery
Description of Work: Purchase and delivery and set up of a washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Wickford Appliance & Lighting
Thank you so much, [Member Name Removed]! We look forward to seeing you again soon!

Diana C.
09/2017
5.0
appliance repair
  + -1 more
Excellent service.
Description of Work: New refrigerator needed adjustments to the doors and drawer of my French door refrigerator.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Wickford Appliance & Lighting
Thank you so much for taking the time to share your review with us, [Member Name Removed]!

Elizabeth F.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: New igniter for oven. Quick response and repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Response from Wickford Appliance & Lighting
Hi [Member Name Removed], We greatly appreciate you taking a few moments to share your review! If there is anything else we can do for you please don't hesitate to reach out. We hope you are having a fantastic summer and look forward to seeing you again! Our very best, Wickford Appliance

Mary L.
06/2015
5.0
appliance repair, plumbing
  + 0 more
unknown
Description of Work: Install a water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Wickford Appliance & Lighting
Hi [Member Name Removed], Many thanks for taking the time to share your feedback regarding the installation of your water heater! We were thrilled to be able to assist you and look forward to seeing you again in the future. We hope you're enjoying your summer! Our very best, Wickford Appliance

Cathy H.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Garbage disposal installation. | |Service tech was very professional and went above and beyond as far as the installation was concerned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from Wickford Appliance & Lighting
Good morning, [member name removed]! We're so pleased to hear the installation of your garbage disposal went well and that you feel our service tech went above and beyond to ensure everything went smoothly. If ever you have any questions don't hesitate to let us know. We look forward to working with you again in the future! Best, ~Wickford Appliance

Leslie P.
08/2014
5.0
plumbing, appliance repair
  + 0 more
unknown
Description of Work: Attempted to repair a washer. Unfortunately, the repair would cost more than a new washer. Nothing was repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Wickford Appliance & Lighting
Hi, [member name removed]! We greatly appreciate you taking the time to leave your review! We're so sorry to hear your dishwasher repair wasn't feasible to pursue. Did you end up purchasing a new dishwasher to replace it? Let us know how things went if so. Thanks, [member name removed]! ~Wickford Appliance

Rita B.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Purchased and installed full set of appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Wickford Appliance & Lighting
Hi [Members Name], We're thrilled you were able to find a set of appliances that worked for both your home's layout and aesthetics! How are the appliances working thus far? Have you run into any issues? We're always here, ready and willing to help, so don't hesitate to call or email us should anything come up. Thanks so much for taking the time to review us, Rita! We appreciate it! ~Wickford Appliance

Betsy S.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Installedbothanewdryer and washer. The old one quit and we needed quick service as we were having company and leaving ona trip. They were fast and three days later we had the appliances. I also purchases a new stove a year ago. Again,wonderful service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Wickford Appliance & Lighting
[member name removed], We're thrilled to hear that! How are your new washer and dryer doing? Also, how is your new stove? We'd love to hear how things are going if you have a moment to let us know. Hope all is well! ~Wickford Appliance

Donna B.
08/2011
4.0
appliance repair
  + -1 more
Went fine overall.
Description of Work: Serviceman replaced the "igniter" in my gas stove. The oven had not been heating up properly. He also fixed the door handle on the refridgerator. Diagnositic fee for the oven was $80.00 and $50.00 for the second appliance, the fridge. Both fees were applied to fixing the appliances.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Robert P.
10/2007
1.0
appliance repair
  + -1 more
As above, as poorly as possible.
Description of Work: I called early in the morning, was on hold for quite some time, forwarded to the voice mail to find out they were in a "staff meeting"; I left my #. I didnt hear from them all day, called later (1700) and got an annoyed operator. When she found that I had not purchased my appliance form them (actually, I didnt know since it came with the house) she said they were only accepting service calls from people who had purchased their appliance from them. If so, they shouldnt be listed under repair. Her bored/irritated tone of voice, and the lack of a return phone call, ensures I will never buy anything from them (and had planned to explore a major upgrade to my exhaust hood at the time of repair). This level of customer "no-service" is too prevalent today, but their ads and the listing in Angies list made me think they were service oriented. I was sadly disappointed.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

    • 1
    • 2
    • 3(current)

Contact information

207 Newport Avenue, Pawtucket, RI 02861

www.wickfordappliance.com

Service hours

Sunday:
Closed
Monday:
9:30 AM - 8:00 PM
Tuesday:
9:30 AM - 6:00 PM
Wednesday:
9:30 AM - 8:00 PM
Thursday:
9:30 AM - 8:00 PM
Friday:
9:30 AM - 6:00 PM
Saturday:
9:30 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Sales and Installation,
Plumbing,
Delivery Service,
Lighting,
Heating and Air Conditioning,
Hauling,
Outdoor Kitchens,
Central Vacuum Cleaning,
Home Automation,
Ceiling Fans,
Water Filtration and Softening

FAQ

Wickford Appliance & Lighting is currently rated 4.3 overall out of 5.

Sunday: Closed

Monday: 9:30 AM - 8:00 PM

Tuesday: 9:30 AM - 6:00 PM

Wednesday: 9:30 AM - 8:00 PM

Thursday: 9:30 AM - 8:00 PM

Friday: 9:30 AM - 6:00 PM

Saturday: 9:30 AM - 5:00 PM

Wickford Appliance & Lighting accepts the following forms of payment: Check,MasterCard,Visa
No, Wickford Appliance & Lighting does not offer free project estimates.
Yes, Wickford Appliance & Lighting offers eco-friendly accreditations.
No, Wickford Appliance & Lighting does not offer a senior discount.
Yes, Wickford Appliance & Lighting offers emergency services.
Yes, Wickford Appliance & Lighting offers warranties.
Wickford Appliance & Lighting offers the following services: Appliance sales, Appliance Installation, Lighting Sales, Appliance Repair
(We'll let you know)

Contact information

207 Newport Avenue, Pawtucket, RI 02861

www.wickfordappliance.com

Service hours

Sunday:
Closed
Monday:
9:30 AM - 8:00 PM
Tuesday:
9:30 AM - 6:00 PM
Wednesday:
9:30 AM - 8:00 PM
Thursday:
9:30 AM - 8:00 PM
Friday:
9:30 AM - 6:00 PM
Saturday:
9:30 AM - 5:00 PM