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Computer RX

Computer Repair, Internet Service, Computer Sales

About us

Brian Cherry retired from his position at Microsoft, to start Computer RX in 2005. He has over a decade of experience in the computer service industry, and has proven his problem solving skills, premium customer service, and personal attention has Brian the “Go to Guy”, for more than 150 clients in the Rhode Island & Southern Massachusetts area.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Computer desktop and laptop repairs. Small business services including servers. Wireless networking, general IT troubleshooting.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.0155 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 126-150 of 155 reviews

Richard D.
01/2019
5.0
computer repair
  + -1 more
Outstanding.
Description of Work: computer repair. data recovery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kenneth O.
02/2018
5.0
computer repair
  + -1 more
OUTSTANDING!
Description of Work: Brian worked on a computer virus on my lap top. There should be a ten star option for ComputerRx. Brian Cherry's services fit every accolade in the review!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Josh B.
12/2017
5.0
computer repair
  + -1 more
Work was done perfectly.
Description of Work: ComputerRX replaced the motherboard on my MacBook Pro. Way cheaper and faster than replacing it and I didn't have to go through the aggravation of setting up a new computer. Brian's diagnoses are always spot on and he always recommends the most cost-effective solution to my hardware issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

sandra K.
01/2017
5.0
computer repair
  + -1 more
Problem resolved in one visit!
Description of Work: My computer had numerous viruses that prevented it from performing functions. I had already taken it to another repair shop several times for a solution to the problem, but the problem kept recurring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gayle W.
10/2016
5.0
computer repair
  + -1 more
very efficient no problems
Description of Work: bought and installed wireless printer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

MICHAEL S.
09/2016
5.0
computer repair
  + -1 more
Brian did the work promptly
Description of Work: d.iiagnosed the problem with my computer and fixed iti

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Dan D.
07/2016
5.0
computer repair
  + -1 more
Pwrfect
Description of Work: Data removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

John S C.
05/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: They had to remove my hard drive to clean up the malware, virus that had got into the system. They cleaned up the problem and restored the laptop to a smooth running system. The work was done in their shop during an overnight effort.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Richard K.
03/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: My computer was ruined when coffee was spilt on it. Brian rescued my hard drive from my old computer and arranged for a refurbished computer that had all my information installed when I picked it up. The computer came with a 90 day warranty. Brian was so helpful and accommodating, even picked my computer up on a Sunday. Would recommend Brian to my friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bruce G.
11/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Mark B.
12/2014
1.0
computer repair
  + -1 more
unknown
Description of Work: Provider never responded to email or telephone, after repeated attempts, used another provider.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Courtney C.
10/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Brian installed a new hard drive in my computer and was incredibly helpful in identifying other issues with my laptop's hardware/software. Follow-up inquiries and questions were promptly addressed by email and phone and Brian spent time additional time researching solutions. So appreciated all of his time and effort.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Gordon S.
05/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Replaced the hard drive in my laptop with a solid state hard drive. Brian is an experienced professional who did his best to recover data from a crashed hard drive, gave me advice on replacement options and then made the necessary repairs for a very fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Shannon P.
03/2014
5.0
computer repair
  + -1 more
Everything went very well.
Description of Work: Brian came in a set up entire new office. He brought someone in to rewire, and set up several computers, all the printers, new wireless network and server. Very happy with his promptness and professionalism. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TODD M.
04/2013
5.0
computer repair
  + -1 more
They did a good job.
Description of Work: They repaired my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara W.
08/2010
5.0
computer repair
  + -1 more
Excellent! He cleaned out the virus and improved the speed on my 8 year old computer, and priced out building a new one for me. Was not at all pushy. When I decided to replace the computer a few months later heis quote remained the same, and I was very satisfied with the work. He has been unfailingly responsive to all my subsequent calls for help.
Description of Work: Cleaned out virus on one computer. Built a new second computer for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$595

Belen A.
08/2010
5.0
computer repair
  + -1 more
I saw his reviews in angie's list and decided to call him with a question about my computer being slow. He was helpful before I had even decided to hire him. I told him that I did not drive and my computer was broken and he offered to pick it up at home free from extra charge. He gave me a quote for the price of the repairs later that day. The price was fair and I accepted, and he delivered the computer repaired to me the next day. We were so impressed that we asked him to fix another computer in the house. He also came by later to help us with a lack of internet connection and did not charge us anything extra for that. We were happy with his professionalism and we trusted his honesty.
Description of Work: He repaired my desktop, which was very slow because of malware in only one day. Then he repaired my husband's laptop, which needed a new hard drive. When we had problems with our internet connection, he came home and made sure it worked. He was fast, reliable and went out of his way to fix everything in good time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Beverly C.
05/2010
5.0
computer repair
  + -1 more
We had a computer that would not complete the booting sequence, even in safety mode, with disk etc. Our son had some important files that he did not want to lose so we were very concerned that any repair would not wipe the hard drive. Brian diagnosed the problem quickly, replaced the hard drive at our request & transferred all files to the new drive. Work was completed the next day & the price was exactly the price quoted. We were very satisfied & will be bringing him another computer with a similar problem soon.
Description of Work: Replaced hard drive, cleaned inside of computer case (desktop), got rid of viruses, reinstalled files & computer protection program.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Cristina P.
02/2010
5.0
computer repair
  + -1 more
Within 2 days we had the computer back, no data lost, everything seems to be working great and for the price quoted! My grandparents are thrilled and so am I!
Description of Work: My grandfather's pc was acting up, wouldn't allow us to log in etc, and it turned out it had 3 nasty viruses. Apparently there was damage to the OS as well. I called Brian, he was able to start working on it that day and if it hadn't been for a snowstorm would've had it back to us within 24 hrs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mark G.
12/2009
5.0
computer repair
  + -1 more
Brian Cherry was terrific to deal with. He actually completed the job ahead of schedule. He worked on the PC over the weekend because we needed our PC back quickly, and he completed the job at less than the quoted price. He was professional, understanding, and easy to get along with. I will absolutely recommend him to others for their PC repair needs and I definately would go to him again when the need arises. Really good experience overall.
Description of Work: My PC was infected with Malware inadvertantly downloaded from the internet. The malware infected my registries and stopped the computer cold: no access to my programs, the internet or my security software. Computer RX had to pull my hard drive out of the PC, scan and remove the malware, and restore my security software to function again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Glen A.
09/2009
5.0
computer repair
  + -1 more
I called Brian on a Friday night. He told me he could start working on it that night. I dropped it off at his workshop around 7:00 pm. He called me back at 9:30 and explained exactly what was wrong and recommended I use a better anti-virus and spyware application. Brian called me the next day to let me know the PC was ready for pick-up.
Description of Work: I was unable to connect to internet, and I kept getting disk errors when I tried to restore my machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Mary L.
04/2009
5.0
computer repair
  + -1 more
The guy who came out came on time and did a good job. He was very professional and the price seemed reasonable too though I do not know a thing about computers.
Description of Work: My computer was broken and a guy from Computer RX came and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

peter T.
10/2008
5.0
computer repair
  + -1 more
As above - excellent, knowledgeable service.
Description of Work: Replaced failed hard drive and restored functionality from my back-up. Needed to use larger drive than initially estimated, and did this rapidly and effectively.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$322

Charles T W.
08/2008
5.0
computer repair
  + -1 more
Things had been very busy and bit chaotic around our household. I kept getting sidetracked from bringing in the computer to Computer RX. So Brian came by and picked it up for me. It was ready the next day as he had said it probably would but again, emergencies struck and I could not come by to pick up the computer. Brian brought it by later in the day. The cost was right on the estimate of cost. I had checked other places and repair rates. Brian's were very modest. The computer works great. He answered any and all questions I posed and couldn't have done more to make things work.
Description of Work: Fixed the problems causing my computer to constantly freeze up. Installed new operating system upgrades whose installation had failed several times before. Installed new video card and new memory chips. Did general tune-up and cleaned the inside of the computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

SUSAN A.
11/2007
5.0
computer repair
  + -1 more
Brian spent a while with me right when I called trying to handle the problem remotely. Though he didn't figure out what was causing me problems then, he learned enough to know I could use the everything but the Internet if I disabled my Internet connections. As I couldn't bring the computer in immediately, I could at least use and backup important documents. When I did bring the computer in, Brian turned the job around quickly. He had quoted me a price and stuck to it even though the job ended up being more labor intensive than he thought it would be. He explained hard drive life to me and it was my decision to have him replace my 8 year old hard drive, the price of which was included in my less than $200 charge.
Description of Work: My Internet connection wasn't working. It turned out that there were viruses on it and my hard-drive had errors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Contact information

229 Walcott St, Pawtucket, RI 02860

http://www.ricomputerrx.com

Service hours

Sunday:
9:00 AM - 10:00 PM
Monday:
8:00 AM - 11:00 PM
Tuesday:
8:00 AM - 11:00 PM
Wednesday:
8:00 AM - 11:00 PM
Thursday:
8:00 AM - 11:00 PM
Friday:
8:00 AM - 11:00 PM
Saturday:
9:00 AM - 10:00 PM

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Internet Service,
Computer Sales

FAQ

Computer RX is currently rated 5 overall out of 5.

Sunday: 9:00 AM - 10:00 PM

Monday: 8:00 AM - 11:00 PM

Tuesday: 8:00 AM - 11:00 PM

Wednesday: 8:00 AM - 11:00 PM

Thursday: 8:00 AM - 11:00 PM

Friday: 8:00 AM - 11:00 PM

Saturday: 9:00 AM - 10:00 PM

Computer RX accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Computer RX offers free project estimates.
Yes, Computer RX offers eco-friendly accreditations.
No, Computer RX does not offer a senior discount.
Yes, Computer RX offers emergency services.
Yes, Computer RX offers warranties.
Computer RX offers the following services: Computer desktop and laptop repairs. Small business services including servers. Wireless networking, general IT troubleshooting.

Contact information

229 Walcott St, Pawtucket, RI 02860

http://www.ricomputerrx.com

Service hours

Sunday:
9:00 AM - 10:00 PM
Monday:
8:00 AM - 11:00 PM
Tuesday:
8:00 AM - 11:00 PM
Wednesday:
8:00 AM - 11:00 PM
Thursday:
8:00 AM - 11:00 PM
Friday:
8:00 AM - 11:00 PM
Saturday:
9:00 AM - 10:00 PM