Mr. Chimney

unknown

This is about the third time we've worked with Mr. Chimney. He also has worked with other members of my family and came to us well recommended. Our wood stove/chimney was cleaned quickly and efficiently with no mess in the rest of the house. He came on time and stayed on budget.

Always polite, clean, and fairly priced. I'll continue to use him in the future.

Arrived on time, cleaned chimney. Was very clean with no mess after cleaning the chimney even though it was not an easy job. Very pleased with service and price.

We scheduled a time. He was willing to keep in touch with me by cell phone so I could run a couple of errands but head home when he called to say he was on the way. He arrived with another man and the whole clean up took about an hour. They put mats down so the floor and carpet wouldn't get dirty.

Mr. Chimney was prompt in returning my call for an appointment. We set a date and they arrived within the time window we had determined. They laid out a tarp on the hearth and a long strip of tarp to go under their exhaust hose, which is nice because the hose is understandably quite sooty. They do their work by using a vacuum unit in their truck so they have to snake a large accordion hose (like a flexible dryer exhaust). My previous experience with chimney sweeps did not include exterior vacuuming so I wasn't prepared for them to have my front door propped open to accommodate the hose. I had to secure my cats from escape but then everything went very smoothly. The guys did their job and were rolling up their tarps within a half hour. I haven't used the fireplace yet but I'm sure it'll be fine. (If it isn't, I'll be sure to write back with comments.) I was happy with their service and would hire them again. BTW, the owner, Charlie, has an appreciation for painters of the Hudson River School. We had a nice chat about some paintings and lithographs I have in my home.

He came on a day's notice, he was on time, and he did the job quickly for a reasonable price. When I asked whether we needed a chimney cap, he told me the chimney would need work before he could install a cap and that it wasn't urgent--in other words he was honest when he could have taken me for a ride. I wouldn't hesitate to call Mr. Chimney again.

I took a chance and trusted the contractor to pick the sweep, and I was fortunate to have Charlie from Mr. Chimney contact me, very promptly, the day after the contractor called him. As it turns out, I was familiar with his business, as we are from the same neighborhood, so I knew he had a good reputation. He has another guy working with him (wish I could remember his name), and they both run a very clean, efficient operation, with many years of experience. They called ahead to confirm and arrived at the time arranged. These guys were friendly and personable, came in with their huge vacuum hoses and gear, did a professional job, and cleaned up perfectly, all in under an hour. I definitely will see them back for the next cleaning.

Mr. Chimney went really well. Not only did he inform us that our fireplace has only been used a couple of times (and doesnt not need a liner as stated by another chimney sweep) he informed us that we dont need to sweep our chimney every year (as once thought). He did clean the chimney around the newly installed liner (which was never done when the other company installed the liner). Spent over an hour cleaning...great service and very trustworthy!

Making the appointment was fine. They came when they said they would. They didn't make a mess. I'll probably use them again.

On time. Very nice guys. Clean job, with extra effort and good attitude. I would highly recommend them.

They arrived on time, put down protective materials on the floor, cleaned our chimney and fireplace and cleaned up after themselves!

Both of the men were VERY courteous and polite, and very willing to give advice and make sure I understood the wood burning stove and how to work it. When they arrived, they put down tarps so they wouldn't track anything from outside, even though they did the work on a dry, sunny day. They asked if I had any pets to make sure they wouldn't run out the door since the house had to run from the truck inside to the fireplace. Overall, I liked the concern they had. There were a few decorative items I forgot to move on the floor near the fireplace and they placed them carefully to the side before doing the work. The entire job took about 45 minutes and before they left, they explained how to operate the stove, and told me that some bricks on the top of the stove were broken. They told me that they could come back and replace them, or I could go to a stove supply shop and replace them myself to save money. I appreciated that they told me that! I would definitely recommend Mr Chimney - I thought the quality of the work and the advice of the chimney cleaners was impeccable.

It seems he may have recommended some things that we did not necessarily need. It did not seem like they used the most effective methods of cleaning.

Showed up on time, moved quickly and efficiently, cleaned up well, left no mess and charged exactly what we agreed upon.

I called and left a message on the office number and never received a call back. I called again, this time on a cell phone, and spoke to Mr. Chimney who quoted $35 for an inspection and $130 for a cleaning (for a 3 story home). It seemed reasonable enough. So I asked to set up an appointment. I work from home and thought that this was going to be the easy part. I was given Monday one option within a 2-week period. Unfortunately, it was the only time that would not work for me due to previous appointments. I asked for another option and was told that because of the price of gas, that he was not coming back to my area (Providence). I have chosen another company.

Charlie arrived with one of his employees. He even called first to see if he could come earlier than scheduled - I loved that! He arrived, laid out tarps from my front door all the way to my fireplace, moved furniture that was in the way and set things up. He was very pleasant and gave me some great tips as he did the work. From start to finish the entire job took under 45 minutes. There was ZERO mess - but he still vacuumed my carpet anyway, which was a nice treat. I would definitely recommend him. NOTE: Mr. Chimney only takes cash or checks.

Representative persisted even after phone tag, scheduled right away, came when scheduled and performed the work. There was no mess left behind, just a receipt. Great job!

They appeared honest, clean, and they protected everything in the house. They were a two-man crew. They were courteous and they appeared extremely honest. We wanted something done and they suggested that, in a sense, the chimney wasn't in the condition that would be helpful. I liked them. I certainly would recommend them to somebody else and also we'd have them back again.

This is a very good company to use. They are represented by some very good and polite individuals. They people we dealt with were just great. It did not really take them long at all to finish the job. They gave us some pointers on how to maintain our fireplace. We thought that they would have to get on the roof, which would have been more money. They ended up doing a great job from just cleaning it inside our home.

They were very punctual. We were very pleased that they would return all of our phone calls if we had to leave a message. We were treated just fine by everyone we were in contact with. We felt that they did a very good job. They left no messes behind for us to have to clean up. We did feel that their prices were very good. We would highly recommend this company to anyone needing this kind of work done.

Mr. Chimney is a fantastic outfit. They came on time, cleaned up extremely well and never got any dirt in our living room. They also seemed to be very knowledgeable in just what was needed to keep my chimney in perfect working order.

Easy to make appointment - I had to reschedule the appt and it was no problem - they showed up on time - did a good job - kept everything neat and clean.

I GUESS HE DID A GOOD JOB. IT LOOKS NICE FROM DOWN ON THE GROUND. I'M NOT ABOUT TO CLIMB UP THERE TO INSPECT THE JOB FOR MYSELF. WE HAVEN'T HAD ANYTHING FALL INTO OUR FIREPLACE, SO THE COVER MUST BE ON GOOD.

HE COMES OUT TO THE HOUSE WHEN HE IS CALLED AND STAYS TILL THE JOB IS DONE. HE DOES A REALLY GOOD JOB, AND HE IS REALLY THOROUGH. HE EVEN DOES GREAT CHIMNEY REBUILDING.