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Smart Choice Appliance Repair

Appliance Repair, Plumbing, Drain Cleaning,

About us

We are a in-home appliance repair company that provides service to most major residential appliances such as: Refrigerators, ranges, dishwashers, dryers, washing machines, trash compactors, garbage disposal, built in microwaves, cook tops & wall ovens.

Business highlights

18 years of trusted experience

Services we offer

Appliance Repair.

Services we don't offer

Appliance Installation.

Amenities

Warranties
Yes
Senior Discount

$10



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9104 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
1%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 104 reviews

Max P.
09/2016
5.0
appliance repair
  + -1 more
smoothly and on time
Description of Work: repaired dryer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Max P.
09/2016
5.0
appliance repair
  + -1 more
fast and efficient
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Elaine C.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Changed faulty part in oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT B.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Have used John's services several times and has always got the job done at a reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Martha G.
11/2015
5.0
appliance repair, plumbing
  + 0 more
unknown
Description of Work: Repaired my dishwasher & later looked at my washing machine. He fixed the dishwasher within an hour, & recommended that I do nothing about the laundry waster. I appreciated the honesty!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

David C.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Very honest tech who was willing to share a lot of information.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$49

Maryellen C.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Smart Choice Appliance has serviced my washer and dryer over the past three years. These units are 20 year Maytags Smart Appliance is working with me as I want to nurse them along as they have served me well. Smart Appliance has helped me to keep these going. Smart Appliance staff have been prompt, fair and competent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Vivian D.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Ed was punctual, professional and took care of my refrigerator problem efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Michelle M.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: In the end, they were not able to assist me with the issue I had. I left a v.mail explaining my problem. Ed responded immediately. He was very friendly and knowledgeable. His honesty was refreshing. He could have easily said he could fix my fridge (or at least try) and charge a ton of money, instead of steering me in the direction of buying a new one. If I ever need appliance repair in the future, I will call Smart Choice Repair for sure!! Thank you, Ed.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

HELEN D.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Smart Choice Appliance was great. He was prompt in responding to me and I was able to get an appointment quickly. When he started the work, he outlined all of the possible scenarios for me so I'd be aware of the costs associated with certain fixes in case they were needed. In the end, it was a quick fix at a reasonable cost. Great job all around.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Catherine S.
12/2014
5.0
appliance repair
  + -1 more
It went perfectly.
Description of Work: I had suds coming out on the floor when running the dishwasher. I contacted Smart Choice and he said that if there was any dishwashing liquid (as opposed to dishwashing detergent meant for the dishwashing machine) it would be causing the issue. I had put in an empty bottle to rinse it out, and Smart Choice explained it would only take the equivalent of a couple drops to cause the issue. I ran the machine again and it was fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LEO D.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: I have a microwave that was no heating. Ed came out and diagnosted the problem and provided me with my options. Very nice and professional

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$49

Shannon R.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: We have used Smart Appliance to help fix or provide opinions on 3 different occasions for 3 different appliances (gas range, dishwasher and washing machine). While not all could be fixed, each time Ed was punctual, efficient and honest. Also very reasonably priced. Use for all my appliance needs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Janneane R.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: My fridge was having issues. Owner of the business came out went over it with a fine tooth comb. Couldn't find any mechanical problems but made suggestions re: the door that should fix the issue. He could have done the work himself and gotten paid but said it was simple enough for my husband to do, which it was. Very nice guy. I will use them again.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Ronald L.
10/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Charles M.
07/2014
5.0
appliance repair, drain cleaning, plumbing
  + 1 more
unknown
Description of Work: Replaced the pulley, the belts, completely greased and cleaned the entire works.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

R Joanne J.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: My icemaker was repaired. First call, I was informed of the need of a plumber to repair the water source pipes. Once that was done, they came back and repaired the ice maker, providing a part that was needed. The cost of the first service call was deducted from the bill. |I will call them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Alisa G.
04/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced belt on clothes dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Judith S.
04/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Maureen E.
01/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen C.
01/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

rosemary S.
10/2008
5.0
appliance repair
  + -1 more
I received a call around 9:30am telling me that he would be at my home in about 20 minutes. I really appreciated the call because I do have a dog and it gave me time to put her outside on the deck. When Ron arrived I show him my washer and explained that it would not spin and was making a awful noise. I went upstairs and he called me downstairs to tell me that the problem was that the knob was between cycles, it was between a normal wash and heavy duty wash. While he was there he did fine out that I needed to replace the belt but, I was so blown away by his honesty. He could have told me that the motor was gone. I would have never known. Needless to say I am very please.
Description of Work: They repaired my washing machine, replaced a belt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Smart Choice Appliance Repair
THANK YOU FOR THE GREAT REPORT ON OUR COMPANY. WE STRIVE TO UPTAIN CUSTOMER CONFIDENCE BY PROVIDING HONEST AND DEPENDABLE SERVICE. WE STAND BY OUR MOTTO, "SERVICE YOU CAN TRUST". IT WAS A PLEASURE MEETING YOU. WE HOPE YOU USE US FOR ALL YOUR APPLIANCE REPAIR NEEDS IN THE FUTURE. THANKS AGAIN ED AT SMART CHOICE.

Jay A.
07/2008
5.0
appliance repair
  + -1 more
Talked to a live person and he was going to be in my town the same day on another job, so he came right over. Took it all apart, fixed it and gave me some preventive tips. Also replaced the outlet hose at no charge. Nice to be able to talk to someone rather than a recording.
Description of Work: Replaced the drum rollers and belt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Smart Choice Appliance Repair
THANK YOU VERY MUCH FOR THE GREAT REPORT ON OUR COMPANY IT WAS A PLEASURE MEETING THE BOTH OF YOU AND PROVIDING SERVICE FOR YOUR DRYER AND WE LOOK FORWARD TO HELPING YOU WITH ALL YOUR APPLIANCE SERVICE NEEDS IN THE FUTURE THANKS AGAIN ED AT SMART CHOICE

nicole L.
09/2007
5.0
appliance repair
  + -1 more
The tech was very professional and clean. The service was excellent.
Description of Work: I called "smart choice" to fix my washer because it was not spinning. When the tech arrived, he found the problem within 10 minutes and he also found that I had a leaking hose. The tech repaired my spin problem and replaced the fill hoses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

ED R.
08/2007
5.0
appliance repair
  + -1 more
THE TECHNICIAN ARRIVED ON TIME AND WAS VERY PLEASANT AND HE FOUND THE PROBLEM IN A MATTER OF MINUTES HE STATED THAT WHEN MY PLUMBER INSTALLED MY GARBAGE DISPOSAL LAST WEEK HE FORGOT TO KNOCK OUT THE PLUG FOR THE DISHWASHER. THE TECHNICIAN FIXED THE PROBLEM QUICKLY AND CLEANED UP HIS WORK AREA VERY NEATLY AND HE ONLY CHARGED ME THE SERVICE CHARGE I WAS VERY HAPPY WITH THE QUICK SERVICE AND THE VERY PLEASANT AND HONEST TECH I WILL NOT HESITATE TO USE SMART CHOICE AGAIN THEIR MAGNET IS ON MY FRIDGE SO I CAN FIND THEIR NUMBER QUICK AND EASY NEXT TIME.
Description of Work: MY DISHWASHER STOPPED DRAINING SO I CALLED SMART CHOICE BECAUSE OF THEIR AFFORDABLE SERVICE CHARGE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Contact information

105 Waterman Ave # 229, East Providence, RI 02914

www.smartchoiceappliance.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Plumbing,
Drain Cleaning,
Appliance Repair - Small,
Lamp Repair

FAQ

Smart Choice Appliance Repair is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Smart Choice Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Smart Choice Appliance Repair does not offer free project estimates.
No, Smart Choice Appliance Repair does not offer eco-friendly accreditations.
No, Smart Choice Appliance Repair does not offer a senior discount.
No, Smart Choice Appliance Repair does not offer emergency services.
Yes, Smart Choice Appliance Repair offers warranties.
Smart Choice Appliance Repair offers the following services: Appliance Repair.
Appliance Installation.

Contact information

105 Waterman Ave # 229, East Providence, RI 02914

www.smartchoiceappliance.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed