Was decent, they showed up a half hour after the beginning of the window, and were in and out pretty fast. I had a large living room, carpeted stairs, and carpeted master bedroom. The only trouble was that they couldn't get under the baseboards.
Description of Work: Cleaned my carpets
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$110
Stephanie G.
05/2013
5.0
carpet cleaners
 + -1 more
The cleaning took less than an hour.
Description of Work: The two gentleman came to our house assessed the carpet, then proceed to set up for the carpet cleaning. They started on the top floor, down the stairs and through the living room and dining room. It was done very quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Lenny V.
05/2013
5.0
upholstery cleaning
 + -1 more
They scheduled the appointment with me, called me before they came, show up right on time and performed the worked as described, they did a great job cleaning my furniture, they also clean part of the carpet for me that was little dirty. They left no mess. I recommend them to anyone. Very friendly staff as well.
Description of Work: The service was the cleaning of both my couch and love-seat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Cheryl Ann G.
05/2013
5.0
air duct cleaning
 + -1 more
It was phenomenal. I have vents because I have the heating and air conditioning ducts. They came in and cleaned all the ducts and got rid of all the dust. It cuts down on the dust and any of the particles that you see in the air.
Description of Work: I last used Steampro for air duct cleaning a few months ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Ed J.
04/2013
5.0
carpet cleaners
 + -1 more
first time off white carpet cleaned since new 6 years ago. arrived on time, moved furniture and restored carpet to new-like condition. great service
Description of Work: cleaned upstairs carpet .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Cynthia H.
04/2013
5.0
carpet cleaners
 + -1 more
came on time, did job well, was thorough and friendly
Description of Work: a really nicely done job and a really accommodating person who did the work. Nicely, thoroughly done, and cleaned an extra area at a very small extra cost.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Robert A.
04/2013
5.0
carpet cleaners
 + -1 more
Bill arrived right on time, was personable but efficient. We hadn't moved in yet so no furniture but the rugs might have been 25 years old and had a strong musty-mildew-y smell, probably from humidity and no AC for the 3 years it was on the market. As stated above, he cleaned wall-to-wall carpeting in 4 bedrooms, a large living room and 2 hallways within an hour. He did a great job and the cleaning smelled a little like apples until I aired out the house. Now the house smells fresh enough to ponder what we're going to do with it. It was an especially good deal because of the given rate for cleaning the "whole house" plus a discount for 1st time customer.
Description of Work: Bill from Steam Pro cleaned wall-to-wall carpeting in 4 bedrooms, a large living room and 2 hallways -- using non-toxic cleansers and a steam extraction method that I sought out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$192
Barbara N.
03/2013
5.0
carpet cleaners
 + -1 more
Excellent service and great technician. He called and asked could he come a few minutes earlier than the scheduled time. Did a great job. We are very pleased. He was helpful and friendly and focused on the "bad" spots. Would recommend and will schedule for another cleaning in the fall! Steampro is a keeper!!
Description of Work: Cleaned carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Jena R.
02/2013
4.0
carpet cleaners
 + -1 more
The technician called in advance of the appointment to give a rough arrival time. He was very prompt. He protected my wood work to prevent the hose from causing sratches. The technician lifted small furniture items out of the way. All three rooms were cleaned within 40 minutes.
Description of Work: I had three bedroom carpets cleaned. Two of the rooms are not high traffic, but the master bedroom is. All three carpets came out very well. The technician was very prompt, & was done with the work in approximately 40 minutes. I would recommend this company to my friends & family for future work. Thank you.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Matthew F.
02/2013
5.0
carpet cleaners
 + -1 more
Steampro showed up on time, did a great job getting out spots, and spent about an hour doing the work.
Description of Work: 3 room carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Gerald B.
12/2012
5.0
carpet cleaners
 + -1 more
The end result was fair and we wouldn't hesitate to recommend the company.
Description of Work: Our experience was very positive. We do not have wall-to-wall carpeting so pricing in advance was problematic. We had them take the rugs and clean them offsite.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Jerilyn Jardin R.
12/2012
4.0
upholstery cleaning
 + -1 more
They were punctual, polite, and professional. The couch and loveseat came out nice, but I was a bit disappointed with how the chaise looked once it dried. It is a different fabric from the others, so that might explain it. It was an overall good experience and I would definitely use them again.
Description of Work: Furniture Upholstery Cleaning- They cleaned 3 pieces of furniture.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$119
Meredith B.
12/2012
5.0
carpet cleaners
 + -1 more
Work was completed as expected.
Description of Work: Workers were prompt, efficient and quick. Carpets were cleaned and stains removed where appropriate. Workers were friendly and professional. I would definitly use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Cindy J.
12/2012
5.0
carpet cleaners
 + -1 more
It went very well. They honored the big deal coupon although it expired 10 days ago. They were very patient with me although I cancelled my appointment several times. Whenever I called them they responded immediately.
Description of Work: Carpet cleaning in 3 rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Veronica M.
12/2012
5.0
carpet cleaners
 + -1 more
I purchased the $99 Big Deal for carpet cleaning. The response for an appointment was immediate and service was performed the same week. The tech was courteous and the carpet is now clean -- much better than I expected because the carpet is very old . PLUS, I didn't get a big sales pitch for add-ons. VERY good. Would call them again WITHOUT a coupon.
Description of Work: Carpet cleaning for diningroom, livingroom and hall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Pamela S.
12/2012
5.0
carpet cleaners
 + -1 more
They called and set up the appointment as soon as I purchased the coupon and contacted them. They were able to schedule within the same week that I called. They told us when to expect them, they arrived on time, and performed the service in a professional manner. The gave my husband feedback about the condition of our carpets and did a great job cleaning them. The pile feels close to when they were new and the color was restored and they even got stains out of high traffic areas in the kids rooms. We were happy with the outcome.
Description of Work: We had our carpets cleaned using an Angie's Deal coupon. We had three rooms cleaned for the coupon and had them include an additional room which they did for a minimal up charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Richard M.
11/2012
1.0
carpet cleaners
 + -1 more
I called them six times, left messages. I left them several phone numbers, my email and just no response whatsoever. Anyone that doesn't return a phone call, that's pretty bad. I went ahead and I paid my money up front then no returned phone calls, no scheduling, nothing. I decided to a get a refund on this deal.
Description of Work: I bought a Big Deal from them for $99 for Three Rooms of Carpet Cleaning in Time for the Holidays.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Jennifer L.
11/2012
5.0
carpet cleaners
 + -1 more
Excellent experience! I called the day after their Angie's list deal expired and he offered to honor the Angie's List deal price without my having to ask. I got an appointment just a few days from when I called. They were ontime, very nice, did a great job and they take credit cards on the spot. Best part is they called the following day to make sure I was happy! Steampro is an uncommonly professional, really great company!
Description of Work: Cleaned several carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
George H.
11/2012
5.0
carpet cleaners
 + -1 more
The whole experience was wonderful! When Jason came in to give us a quote we was a day early and had the quote to us in a couple hours. The day of the cleaning went very smoothly. The gentlemen arrived right on time, were polite and professional and were happy to answer questions before getting to work. The carpets came out great and I'd recommend them in the future!
Description of Work: Carpet cleaning for an office space that is approximately 7200 square feet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Suzy S.
11/2012
4.0
carpet cleaners
 + -1 more
I called and left a message and it was returned promptly. The date they suggested was sooner than I wanted, and they were very accomodating with the date I needed. Did everything exactly as promised, and was great with my dogs!
Description of Work: Very professional and punctual. Didn't "nickel and dime" us and did a bit more than expected for the same price. I would highly recommend this company.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Eileen M.
11/2012
5.0
upholstery cleaning
 + -1 more
In the beginning I had trouble connecting with Steam Pro. Once we connected, the appointment was set up quickly and all went well. My husband and I were both impressed.
Description of Work: Did a great job! On time, professional, and the results were excellent. Would use them again in the future. Bill is a real professional and a great upholstery cleaner!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$99
Lynda W.
11/2012
5.0
upholstery cleaning
 + -1 more
Everything went as scheduled, I was very happy with the service and results.
Description of Work: Couch, love seat and chair cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Ronald M.
10/2012
5.0
carpet cleaners
 + -1 more
Came on time & cpmpleted work in a timely fashion
Description of Work: clean carpets in 2 rooms & stairway
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Catherine W.
10/2012
5.0
upholstery cleaning
 + -1 more
There were five (5) seating cushions,five (5) back cushions and two (2) throw cushions. As I said, he did the best he could given the condition of the cotton cloth. NB This was upholstery cleaning, NOT carpert cleaning.
Description of Work: He cleaned two outdoor sofas: one standard size/three cushions and the other a love seat. They were not in very good shape and already weather-stained so it didn't count for much. Nevertheless, he was professional and did the best he could.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Louise R.
10/2012
5.0
carpet cleaners
 + -1 more
Service person arrived on time. Listened to my concerns. Was helpful in moving some furniture out of a small alcove to clean the entire area. The job was well done and the service representative was very helpful
Description of Work: They did a great job. arrived on time. very professional
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
House Cleaning,
Air Duct Cleaning,
Drapery Cleaning,
Water & Smoke Damage
FAQ
Steampro is currently rated 4.8 overall out of 5.
Sunday: 6:00 AM - 6:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 6:00 AM - 6:00 PM
Steampro accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Steampro offers free project estimates.
Yes, Steampro offers eco-friendly accreditations.
No, Steampro does not offer a senior discount.
Yes, Steampro offers emergency services.
Yes, Steampro offers warranties.
Steampro offers the following services: Carpet cleaning, upholstery cleaning, oriental & area run cleaning