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Steampro

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Providing RI and MA with carpet cleaning services for over 25 years. All work 100% guaranteed.

Business highlights

Emergency Services Offered

Services we offer

Carpet cleaning, upholstery cleaning, oriental & area run cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8134 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
8%
3
2%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 134 reviews

Eleanor A.
03/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Our call was answered promptly and services done almost immediately. The technician went over and above what was expected, for much less cost than the estimates of other companies. We were very satisfied!
Description of Work: We had a loveseat, 2 recliners and carpeting cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nicole G.
10/2016
5.0
carpet cleaners, house cleaning, air duct cleaning, floor cleaning
  + 2 more
Besides miscommunication about what time they would be there (reminder email said 8 AM and they did not arrive till 10 AM), it went very well. Great price for a lot of cleaning done! Very responsive also.
Description of Work: Carpet cleaning, wood floor clean and wax to include stairs, tile and grout cleaning, all radiators, and dryer vent vacuum. Basically whole house floor cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Miriam P.
04/2016
5.0
carpet cleaners, floor cleaning
  + 0 more
Great. They were able to come out a couple of days before Thanksgiving on short notice. They showed up when they said they would and answered all of my questions.
Description of Work: Steam cleaned my tile floors in the mudroom, kitchen, sitting room and hallways

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Donna C.
07/2015
5.0
carpet cleaners
  + -1 more
The Tech was very knowledgeable and did a great job. I showed him a few very soiled areas and he was able to completely clean them, he was thorough and never stopped from when he arrived till he left. The job was done in no time and looked great.
Description of Work: I called and set an appointment for mid July. I had water damage this winter so the carpets were extra dirty with all the reconstruction, traffic and plaster dust. The tech arrived on time and I showed him what needed to be cleaned. The areas cleaned were the carpets in the living/dinning room, two bedrooms, a small office, a hallway and the cellar stairs. He also cleaned the tops and seats of a sofa and chair, three recliners and four kitchen chairs. He did a great job, my 22 year old carpet almost looks like new! I will make sure I call them the next time I need the carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rob S.
07/2015
4.0
carpet cleaners
  + -1 more
Standard large unit walk behind cleaner for wet/dry processing was used.
Description of Work: Cleaned 2 carpets and 1 runner.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$90

Roy L.
06/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I received a call from SteamPro once they were within 20 minutes of my location. Once they arrived, I showed them what items were to be serviced. Both of the service techs seemed very knowledgeable regarding the scope of work to be performed. It took them just over an hour to complete the job. Before they left, they made sure that we were happy with the job, which we were. They were very polite and made sure that everything was in order before they left. I received a call on Monday following the service, from the SteamPro office to make sure that we were satisfied with the work. I would recommend their services and would use them again.
Description of Work: Steam cleaned 2 couches, 1 Love seat, 2 bathroom floors and 1 laundry room floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Susan B.
02/2015
5.0
carpet cleaners
  + -1 more
I used this company in 2011 when I moved to a new condo. Repeated with your deal for carpet cleaning. And again 2014 for vent cleaning
Description of Work: Carpet and vent cleaning.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0

Yes, I recommend this pro
$110

Patti F.
01/2015
4.0
carpet cleaners
  + -1 more
Their service was fine. We felt like they did a superficial job.
Description of Work: They cleaned the carpets in two of my rooms.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Helen V.
11/2014
5.0
carpet cleaners
  + -1 more
Roland came on time and got right to work. He came previously to give me an estimate check on what was needed for the job. When the day came for him to work, he was on time, put up the beams that he had already cut to size in a neat fashion. He secured the stairs with the same precision. I would hire him again and will recommend him to my friends.
Description of Work: Put up support beams for my bedroom ceiling and secured my back stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Deborah D.
08/2014
5.0
carpet cleaners, drapery cleaning, floor cleaning, upholstery cleaning
  + 2 more
After talking at length with Steam Pro, it seems this cleaning service is not what I wanted. Their ad led me to believe they polyurethane the floors, but it seems they do a waxing, which I am not interested in. They agreed to cancel the service and told me to contact you for a refund.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$149

Nicole G.
05/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Cleaned 3 rooms of carpet, 6 chairs and a couch. Very affordable price and great work.
Description of Work: Carpet and upholstery cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

jason G.
05/2014
5.0
carpet cleaners
  + -1 more
I use Steampro at least twice a year. They are always great!
Description of Work: Cleaned carpets, tile and upholstery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$545

Milagros P.
05/2014
5.0
carpet cleaners
  + -1 more
One of the recliners had a lot of stains and he managed to take most of the stains off. While there I asked him to give me a price to clean an area rug. Usually other companies will give you a price for the extra item and have you make another appointment, but he was able to also clean the area rug at the same time. The only thing I didn't like was the product they used. I have allergies and it took a couple of days for the odor to go away. Overall he did a good job and I would have no problem using them again in the future.
Description of Work: He was very professional and punctual. The appointment was for a love seat and two recliners.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$227

sara W.
04/2014
5.0
carpet cleaners
  + -1 more
went fine. the workers were courteous and honest. they told me the fabric on two of the furniture pieces would not lend itself to cleaning very well but they would do their best. i appreciated the directness.
Description of Work: cleaned a loveseat, large opttoman and a chair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$152

Kathleen B.
04/2014
5.0
carpet cleaners
  + -1 more
I saw a deal on Angie's List for this service by this provider. A friend of mine already had been having them clean her carpets for years and gave them great reviews so I purchased the voucher. I called Jason and he promptly returned my call. I was not ready to set a date for the service so he told me to just give him a call back. When I called him back he said that with the freezing weather we were having it would not be a great idea to have the carpets done at that time as their equipment could freeze. I mentioned the date the voucher would expire and he said not to worry that they could come when the weather was warmer. He was very accommodating and professional. I then called him back and we set up a date for Monday, March 31. Well as luck would have it I had received a notice that I would not be be available that day so I called Steam Pro and they were again very professional and accommodating. We set the date for April 1 between 2-4 pm. Wayne arrived at our home at 1:50 pm, came in, introduced himself and then said he would get his equipment and begin working. He pre-treated the areas of the living room that were extremely soiled because of the traffic pattern and then cleaned the carpet and had me check it to see the difference and also explained that in the high traffic areas the padding under the carpeting was a bit lower and that was why the carpet may look a bit dingy when it dried completely. On to the family room where we have a darker green burber carpet. He cleaned that room and had me check that one also. I can honestly say that I have never had such consciousness people working in our home. He took his equipment back to the truck and then made sure that no water had leaked on the kitchen tile. He then asked for my email address and said I would get my receipt by email. The whole process took just over an hour. The next day Jason called and left a message on my phone saying he just wanted to be sure everything was satisfactory and that if I had any questions or problems to give him a call. I was astounded at the great customer service. I am planning on having my sofa and love seat cleaned within the next month or so and will definitely call them again. As a matter of fact I don't believe I will ever use another carpet cleaning company. They are courteous, accommodating, punctual and have great customer service....why change a great thing!!! I will definitely recommend them to all of my friends and family!!!!
Description of Work: They cleaned the carpet in my living room, family room and a small throw rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Joan G.
03/2014
5.0
carpet cleaners
  + -1 more
10 year old carpet in our family room absolutely looks brand new. 32 year old carpet looks remarkable for its age. We were very happy with the service and professionalism. We definitly will use SteamPro again.
Description of Work: They cleaned a number of rooms of wall to wall in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Kevin C.
03/2014
5.0
carpet cleaners
  + -1 more
When we moved into our house, there was a horrible pet odor coming from the basement. I called Steampro and they came out the same day for a great price. Very professional technician. Would absolutely use again.
Description of Work: Cleaned carpet in finished basement and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Elaine IPrecopio P.
03/2014
5.0
carpet cleaners
  + -1 more
They did a nice job and they were very efficient.
Description of Work: We used Steampro to do the carpets at Christmas time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Robert P.
03/2014
5.0
carpet cleaners
  + -1 more
The workers arrived as scheduled and steam cleaned all of the carpeting, as agreed. When they got done, the carpets were stain free and looked like new again. The price charged was extremely reasonable. We will hire Steampro again in the future and highly recommend him to all.
Description of Work: Cleaned the carpets at our place of business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kobad M.
03/2014
3.0
carpet cleaners
  + -1 more
Wasn't exactly thrilled to be there, but did his job and left.
Description of Work: Steam cleaned carpets

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0

$99

Joseph N.
03/2014
5.0
carpet cleaners
  + -1 more
Our cat urinated on our new carpet. We tries using Resolve but nothing would remove the odor. Called Steampro and they came the next day. Super friendly and easy to work with. Carpet is now as good as new. They even called two days after service to make sure we were pleased. Highly recommended.
Description of Work: Excellent Service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jegan C.
03/2014
5.0
carpet cleaners
  + -1 more
First of he arrived right on time and had a look at the home and gave a reasonable quote. Within one hour, the whole carpet was cleaned. Did a good job of removing some rust from carpet too. Overall very satisfied. Will recommend.
Description of Work: Steam clean carpets for the whole house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

William C.
03/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I called and was able to set up an appointment for the next day. 2 guys showed up and did the work in about an hour. They explained what they were doing and showed me the difference between the sections that had been cleaned vs. those that had not. After having cleaned my own carpet for years, using a professional crew is a HUGE improvement. The carpet looks like new. I will have them back in a year to do it again.
Description of Work: Cleaned 10x12 area rug, upstairs carpet in bedroom and bathroom and stair runner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

DOREEN M.
03/2014
5.0
carpet cleaners
  + -1 more
They were fabulous. The gentleman who came out was personable, told me what he was going to do, what came out and what didn’t, and was very quick.
Description of Work: I bought a Big Deal from them for 3 rooms of carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Stephanie M.
03/2014
4.0
carpet cleaners
  + -1 more
This is my first time using a carpet cleaning service, so I don't have much to compare it to, but I am satisfied with the service I received. Many of the small stains came out, but some of the heavier ones did not. I think this is just due to the length of time the stains were there, and the carpet in the front hallway was very soiled and worn. But everything looked much better after the cleaning. I would use this company again.
Description of Work: Steam clean and stain protection

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

30 Starline Way Unit E, Cranston, RI 02921

www.steamprori.com

Service hours

Sunday:
6:00 AM - 6:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
6:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
House Cleaning,
Air Duct Cleaning,
Drapery Cleaning,
Water & Smoke Damage

FAQ

Steampro is currently rated 4.8 overall out of 5.

Sunday: 6:00 AM - 6:00 PM

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 6:00 AM - 6:00 PM

Steampro accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Steampro offers free project estimates.
Yes, Steampro offers eco-friendly accreditations.
No, Steampro does not offer a senior discount.
Yes, Steampro offers emergency services.
Yes, Steampro offers warranties.
Steampro offers the following services: Carpet cleaning, upholstery cleaning, oriental & area run cleaning

Contact information

30 Starline Way Unit E, Cranston, RI 02921

www.steamprori.com

Service hours

Sunday:
6:00 AM - 6:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
6:00 AM - 6:00 PM