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Phillips Plumbing & Mechanical

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

At Phillips Plumbing & Mechanical, Inc., we always ask, "What is the best interest of our clients?" We are family owned and operated full service residential plumbing and heating company. Phillips Plumbing and Mechanical is owned by John Phillips and his wife Linda and son Andrew oversee the office. Phillips Plumbing customers always speak to a Phillips employee no matter what time or day that they call. We’re the good guys your friends told you about. We cannot provide professional, accurate quotes for HVAC services over the phone or via email. Please contact us to schedule an appointment!

Business highlights

43 years of trusted experience
Emergency Services Offered

Services we offer

ALWAYS OPEN 24/7 - Phillips Technicians ready to assist in residential plumbing, heating & drain cleaning. Mini-splits for cooling your home. Boiler Installations including oil to gas conversions, water heaters and WATER FILTRATION SYSTEMS. VPI installer for National Grid and work hand-in-hand with RISE Engineering to help obtain 0% Financing for boiler replacements and high-efficiency rebats (including mini-splits)

Services we don't offer

ask for details

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6126 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
7%
3
6%
2
6%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.0
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 76-100 of 126 reviews

Arthur L.
12/2018
1.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Never called me!
Description of Work: New heating system

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from Phillips Plumbing & Mechanical
Hi, We checked our records and have no email in our Angie's list portal from you. Can you please provide us with a little more information? During our busy months, we are often limited to the number of new customers that we can service. Although we try to service each person that reaches out to us, we must prioritize our club members and existing customers. Again, I'm not sure how you contacted us but it is never our intention to leave an issue unresolved. We try to return each and every email and or message in a prompt manner. Please feel free to contact us with more information. Thank you Kim Assistant Operations Manager

Bill P.
11/2018
5.0
plumbing
  + -1 more
Nevet called them
Description of Work: Install water treatment system
Rating CategoryRating out of 5
Yes, I recommend this pro

Rodney G.
10/2018
5.0
heating & air conditioning/hvac
  + -1 more
Excellent would hire again
Description of Work: no heat second floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David S.
06/2017
5.0
plumbing
  + -1 more
Went fine.
Description of Work: Bathtub faucet would not turn off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

gary P.
05/2017
5.0
plumbing, water heater repair
  + 0 more
very go work
Description of Work: need a ball valve replaced on a water line

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Thomas S.
10/2016
1.0
plumbing
  + -1 more
It did not. They never replied.
Description of Work: I need to see if they did work in the Middletown, RI area so I emailed them from the listing in the Angie's List booklet that I received in the mail for August page A19 and as I suspected NO response.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Phillips Plumbing & Mechanical
HI Mr. [Member Name Removed], I do apologize, as it was not our intention to neglect your inquiry. I double checked our message inbox here on Angie's List and I don't have a message from you. I do hope that you will reach out to us for service in the future. Have a good day.

steven F.
06/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Phillips Plumbing & Mechanical
Thank you!

Carol N.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Had a hot water tank replaced. Service was professional and quick! Technician was polite, knowledgeable and very helpful; will be using them again and would recommend them to anyone needing a good plumber!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Phillips Plumbing & Mechanical
Thank you . We put customer service first on our list of priorities.

PAIGE R.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Incredibly professional. Found problem, fixed it quickly and neatly - saving us thousands by investigating thoroughly and finding that a leak on the first floor was simply coming from a small rusted part in the second-floor bath fixtures and didn't require walls removed or anything elaborate. Also very good at explaining the work they did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Phillips Plumbing & Mechanical
Thank you for the review - please let us know if we can do anything else for you!

Hanna and Leonard B G.
02/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Timothy W.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Phillips is a great company with great employees. The plumbing work may seem a bit steep but average when compared to other companies in the same line of business.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kevin S.
03/2012
5.0
plumbing
  + -1 more
Ryan was awesome!, solved the problems promtly and fixed just want needed to be fixed. That was a major concern as plumbers tend to fix things that are fine to bring that total up. He got everything fixed and wrapped up in less than an hour!
Description of Work: My bathroom sink was leaking hot water and couldn't be shut off from the valves beneath the sink. Philips offered 24/7 service as see here on Angie's List. I called and within an hour, a tech was here!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$547

Robert N S.
03/2012
3.0
plumbing
  + -1 more
Overall the experience was okay. The service man was competent, pleasant, respectful. My real objection was to the price or really a particular service component. First off I did call them knowing there was a charge for them to come out and I'd have to pay that fee outside of the repair cost regardless if they performed the work or not. When i asked for a quote on the reconfiguration I thought it was high. Consequently I just asked for a price on just repairing the leak. This entailed replacing a T-fitting. I thought this price to be high as well but since he was there and I'd taken the day out of work I had him do the job. That all said the real compaint I had was the cost of draining the system so he could replace the fitting. It was $150.00. Since the total bill was 270.00 over half my cost amounted to the service man turning off the main water supply and watching it drain...
Description of Work: I had a small leak in a cold water supply line which was the primary reason for my call. I also wanted some work on re-configuring shutoffs to isolate the upstairs bathroom from the downstairs bathroom.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$270

Response from Phillips Plumbing & Mechanical
Thank you Member for your honest account. Each service is based on time and materials. As the saying goes "Time is Money". We pay many dollars to run a 24 /7 day a week service business. I am happy that we were able to solve your plumbing problem.

kathryn E.
03/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They were referred by a different plumber that I used before. We had to have our whole heating system replaced and re-piped. It was difficult to find someone who would do this; no one was ready to do it. Phillips came in and gave us an estimate. They were fair and honest. They did the work in two days. They were awesome. The price was fair considering what they had done. They had to re-pipe all the pipes to the outside, to the water tank; it was a deep job. I also had a shower that did not work for the last ten years, when you turned it on, it went from hot to freezing cold and I have had four plumbers to look at it but no one was able to fix it. The plumbers from Phillips came in and fixed it; within an hour, they replaced one thing and it was up and running. It was unbelievable, so I am very happy that I found them.
Description of Work: They are my new plumbers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

E Christina H.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
I like everything about their services. They are very professional, very competent, do absolutely great work and there is nothing bad about them. I thought they were expensive as they have a dispatch fee of $50. Two months ago I had a leak in faucet and I didn’t want to use them because I thought that the job would be small but it turned out to be more expensive. I would definitely go back to them in my future. I do find that they are expensive but I don’t find anybody to compare them with.
Description of Work: I use Phillips Plumbing & Mechanical for plumbing. They are my regular plumbers. The last time I used them was last year for installing a whole new heating system for me.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen M.
09/2011
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They are very professional, very neat and clean. They also fixed and plumbing problem that no one could figure out. So I really like them. They are little on the high side but I do like them. They do quality work. They always call when they are on the way and give me a time slot of 20 minutes before they come.
Description of Work: I used Phillips Plumbing & Mechanical in June. They converted my existing oil burner to a gas burner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Bonney S.
10/2010
5.0
plumbing
  + -1 more
I am on a special plan with them where I make a small payment each month. That entitles me to get quick service. They have always been very good. It is a small company with about six plumbers. They are very reliable.
Description of Work: Phillips Plumbing & Mechanical changed my filters about six months ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

CECILE C.
07/2010
5.0
plumbing
  + -1 more
He was excellent. I spent $289 on the job. He did a beautiful and neat job. The work done by him in the outside of the house was fine. He was very thorough. I will use him again in the future.
Description of Work: I used Phillips Plumbing & Mechanical once, a year ago. He raised the grade around my house and window wells. He also replaced handles to my washing machine’s valves and hoses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

Gregory S.
07/2010
4.0
plumbing
  + -1 more
The plumber was very polite and punctual. He took care not to make a mess and cleaned up well after he was done. He worked diligently and made sure the job was done right. It was more expensive than I had expected, but I'm confident that the job was done right. We have used them before and plan on using them again in the future.
Description of Work: Removal of garbage disposal unit, reattachmend of sink with new piping.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Arleen C.
06/2010
5.0
drain cleaning, plumbing
  + 0 more
I would definitely use this company again. I don't, however, like the $49 mandatory service charge added to the bill when we actually had the work done. I can see if you decline the work and the plumber had to make a service call for naught. I talked to the personnel in the main office and they dismissed the charge. I do feel this company is professional and the workers are courteous and knowledgeable.
Description of Work: We replaced an outdoor faucet. The price was a bit high, but the plumber worked diligently and used top quality parts. I would definitely use this company again.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

R R.
09/2009
5.0
drain cleaning, plumbing
  + 0 more
The job took longer than I expected, but they worked the drains carefully to avoid puncturing the pipes. It has been a few months and the drains are still clear. When I finally rip this bathroom out and replace all the plumbing fixtures, I'll hire these guys back. They are also very upfront with the pricing and make sure you understand everything about the job.
Description of Work: cleared drains in tub, stall shower and bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

MICHAEL T.
12/2007
5.0
plumbing
  + -1 more
Very well. Came when scheduled, did the work. Was careful about cleanliness during the job and did a good job cleaning up afterwards. The only issue at all was that, of course (!), the estimate was for $800-$1100 and it always seems to be the high side of the estimate that is the cost in the end.
Description of Work: We had a crack in an old cast iron drain stack (in a wall). Phillip's came, gave an estimate, then repaired the drain stack by cutting into the wall (horsehair plaster) and then removing the old pipe and joint. Replaced with a PVC pipe and joint.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

Stephen C.
11/2007
5.0
drain cleaning
  + -1 more
After a good snaking he stayed to make sure all the drains were working properly. We were very pleased with his manner and his mechanical skills.
Description of Work: Charlie came in response to a emergency call on a Sunday. He indicated he would be there in the afternoon and call mid-day to let us know he would be approx. 1 hr. later then planned. He was prompt, professional and clear on what was required and what it would cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

SHANNON S.
06/2006
5.0
drain cleaning
  + -1 more
IT WAS GOOD. WHEN THE KITCHEN SINK DON'T DRAIN, THE WIFE'S NOT HAPPY. THE GUYS CAME OUT RIGHT AWAY AND GOT THE WHOLE JOB DONE WITHOUT MAKING TOO MUCH OF A MESS. THE MESS THEY DID MAKE WAS CLEANED UP. THAT ALSO MADE THE WIFE HAPPY.
Description of Work: THEY AUGURED MY KITCHEN DRAIN LINE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

06/2006
5.0
heating & air conditioning/hvac
  + -1 more
HE SET UP A TIME AND SHOWED UP ON THAT DAY. HE WAS REASONABLE AND PATIENT. HE ALSO WAS ABLE TO DIAGNOSE WHAT WAS WRONG WITH MY BOILER SYSTEM. HE HAD GOOD COMMUNICATION WITH ME.
Description of Work: HE REPAIRED OUR BOILER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Contact information

313 Warwick Ave, Cranston, RI 02905

http://www.phillipsplumbingri.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Appliance Repair

FAQ

Phillips Plumbing & Mechanical is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: Closed

Phillips Plumbing & Mechanical accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Phillips Plumbing & Mechanical does not offer free project estimates.
Yes, Phillips Plumbing & Mechanical offers eco-friendly accreditations.
No, Phillips Plumbing & Mechanical does not offer a senior discount.
Yes, Phillips Plumbing & Mechanical offers emergency services.
Yes, Phillips Plumbing & Mechanical offers warranties.
Phillips Plumbing & Mechanical offers the following services: ALWAYS OPEN 24/7 - Phillips Technicians ready to assist in residential plumbing, heating & drain cleaning. Mini-splits for cooling your home. Boiler Installations including oil to gas conversions, water heaters and WATER FILTRATION SYSTEMS. VPI installer for National Grid and work hand-in-hand with RISE Engineering to help obtain 0% Financing for boiler replacements and high-efficiency rebats (including mini-splits)
ask for details

Contact information

313 Warwick Ave, Cranston, RI 02905

http://www.phillipsplumbingri.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
Closed