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Phillips Plumbing & Mechanical

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

At Phillips Plumbing & Mechanical, Inc., we always ask, "What is the best interest of our clients?" We are family owned and operated full service residential plumbing and heating company. Phillips Plumbing and Mechanical is owned by John Phillips and his wife Linda and son Andrew oversee the office. Phillips Plumbing customers always speak to a Phillips employee no matter what time or day that they call. We’re the good guys your friends told you about. We cannot provide professional, accurate quotes for HVAC services over the phone or via email. Please contact us to schedule an appointment!

Business highlights

43 years of trusted experience
Emergency Services Offered

Services we offer

ALWAYS OPEN 24/7 - Phillips Technicians ready to assist in residential plumbing, heating & drain cleaning. Mini-splits for cooling your home. Boiler Installations including oil to gas conversions, water heaters and WATER FILTRATION SYSTEMS. VPI installer for National Grid and work hand-in-hand with RISE Engineering to help obtain 0% Financing for boiler replacements and high-efficiency rebats (including mini-splits)

Services we don't offer

ask for details

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6126 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
7%
3
6%
2
6%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.0
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 101-125 of 126 reviews

Linda D.
12/2015
5.0
plumbing
  + -1 more
.
Description of Work: They installed a toilet at a fair price, on time. Very clean and professional technicians.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Phillips Plumbing & Mechanical
Thank you very much for your kind review. We look forward to servicing you in the future!

Mildred B.
12/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Christine H.
10/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$75

Response from Phillips Plumbing & Mechanical
Thank you for your review! We look forward to servicing you in the future - remember - you can call us 24/7 if you have an emergency!

hiatt K.
10/2015
2.0
plumbing
  + -1 more
unknown
Description of Work: charged $89 just to look at situation no work performed. estimate was twice what another plumber charged.

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$89

Response from Phillips Plumbing & Mechanical
We apologize for your dissatisfaction. We do work very hard to service all of our customers during busy times, but sometimes we have to schedule after regular business hours. The $89 was an after hours/emergency dispatch fee that we discussed prior to sending our technician to your home. I am not sure what the scope of work was, but our pricing would be the best that we could offer you including our 2 year guarantee. We believe that we perform quality work with quality materials. I am sorry that we were not able to perform the work for you. We appreciate the review and hope you can call us in the future.

Linda D.
08/2015
2.0
plumbing, heating & air conditioning/hvac
  + 0 more
.
Description of Work: Did not use. Called for price to clean gas furnace forced hot water system. Too expensive as they charge $45 just to travel from Warwick to Smithfield. Not that far the way I see it if they wanted my business.
Rating CategoryRating out of 5
$145

Response from Phillips Plumbing & Mechanical
We apologize that you didn't have the opportunity to experience our company. We charge our dispatch fee of $49 because we are sending a fully trained/licensed Master plumber/heating technician in a fully stocked truck ready to service you. There are many factors that go into our pricing and dispatch fees - as we guarantee our work and offer true 24/7 emergency services. In addition, our technician could be traveling from anywhere in the state, not necessarily from Warwick. I hope this can help clarify it for you. We hope you may reach out to us in the future. Thank you for your review.

Normand B.
08/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They did a good job on our plumbing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Phillips Plumbing & Mechanical
Thank you for your review - we appreciate it!

Pearl F.
07/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Raymond D.
06/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Margaret T.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Leaky show valve. Replaced the valve. I checked the prices on line and they were approximately similar. Great service, very quick, and very neat.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Phillips Plumbing & Mechanical
Thank you for using our company and providing this review!

Kendra R S.
04/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Phillips Plumbing & Mechanical
Thank you for the review [member name removed]! We look forward to servicing any future plumbing or heating needs.

Joseph R.
04/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Phillips Plumbing & Mechanical
Thank you for your review. We love satisfied customers!

Jennifer S.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They were very professional, informative & punctual!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris N.
01/2015
5.0
plumbing
  + -1 more
.
Description of Work: I liked the technician a lot, but I felt prices were a bit high.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Phillips Plumbing & Mechanical
We too wish that pricing could be lower. Unfortunately , all of the components of running a small business are very costly.

Jesse V.
10/2014
5.0
plumbing
  + -1 more
.
Description of Work: Plumbing quote

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Jesse V.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Plumbing quote

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Francoise L.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Mr Phillips came to the home, on day scheduled at time scheduled discussed in detail, options for my needs. I was very happy with his honesty his prices and his professional opinion. I would most certainly use his services again and would recommend him to my friends and family. |Thank You

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Patricia D.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They couldn't accommodate the urgency of my request but they recommended someone else who was awesome. I couldn't believe they were so good about giving me guidance to use someone else. Very friendly! Plus they sent me a 20% off coupon to use next time I am in need of services. Excellent customer service!!!

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Yvette D.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Annie W.
06/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
.
Description of Work: We had Phillips Plumbing install a new gas boiler and water heater last summer. The work was fantastic and they used excellent equipment. They then came to do a small follow up job, which was a bit overpriced. After I called and spoke to them about it, though, the adjusted the cost. I will definitely use them the next time I need a plumber.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Charles C.
02/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
.
Description of Work: Removed existing cracked furnace and existing hot water heater and installed new furnace and hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,500

Response from Phillips Plumbing & Mechanical
Thank you so much for the kind review. We truly appreciate your business. Thanks

Robert P.
01/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Outstanding service.
Description of Work: Gas to High Efficiency Gas furnace, high efficiency water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Phillips Plumbing & Mechanical
Thank you for the great review! It was our pleasure to service you. We really appreciate your business.

Charles A.
08/2012
5.0
plumbing
  + -1 more
y
Description of Work: I have used Phillips on two occasions. About two years ago, the company solved a longstanding drainage problem out my back door, by opening a new pipe outlet. About a year ago, I had a leaking toilet and they replaced a defective part. This week I got good advice from them regarding a groundwater problem in the basement; although not a plumbing issue, Phillips referred me to several individuals who deal with that kind of problem. I have been very happy with the firm's professionalism, responsiveness, integrity, an competence.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Donald P.
05/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
On schedule and very professional.
Description of Work: Removal of oil fired furnace and oil tank. Installation and start up of new natural gas fired steam boiler, associated gas piping, new thermostat, and radiator tune up. Coordination with National Grid (gas utility) and required permitting.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,750

Michelle M.
04/2012
4.0
plumbing
  + -1 more
See above.
Description of Work: They installed an on demand hot water heater. They were punctual. Performed the service well and the hot water heater has worked great. I recommend their services. I requested information about financing and help with the rebate. Here is where I had trouble. There was only one person who could help me and she was difficult to reach. It took many phone calls to work things out. In the end, I did get all the paperwork in for the rebate and she was instrumental in making that happen. With regard to financing, they work with an outside company. I was interested in the financing if there was a grace period of no fiance charges. My understanding was that there was 6 months without finance charges and when all the paperwork went through - which took a long time, there was no grace period.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,200

Donna K.
03/2012
5.0
plumbing
  + -1 more
sted to
Description of Work: I had a leak in the ceiling in my bathroom directly over the drainpipe that appeared to come from the bathroom in the apartment unit above. The stain that appeared in the plaster was in a oddly symmetrical square shape and I needed a plumber to assess what the problem might be. I had a dispatch coupon, courtesy of Angie's list, that I used to bring the plumber in to assess the problem. After looking at the ceiling and also the bathroom in the apartment above he believed that the problem might have resulted from leakage due to poor caulking around the tub and shower in the upstairs apartment. The other possible cause might have been overflow from a water catchment container under the upstairs drain. He suggested repairing the caulking first. He then drew a line around the leak stain on our ceiling and suggested I watch it to see if the leakage was spreading. If it did, we would then need to bring him out again to go through the plaster to see what else might be causing the problem. The plumber was on time, fastidious and courteous. I really appreciated having the coupon that saved me a $69 dispatch fee and promised to use the company again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

313 Warwick Ave, Cranston, RI 02905

http://www.phillipsplumbingri.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Appliance Repair

FAQ

Phillips Plumbing & Mechanical is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: Closed

Phillips Plumbing & Mechanical accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Phillips Plumbing & Mechanical does not offer free project estimates.
Yes, Phillips Plumbing & Mechanical offers eco-friendly accreditations.
No, Phillips Plumbing & Mechanical does not offer a senior discount.
Yes, Phillips Plumbing & Mechanical offers emergency services.
Yes, Phillips Plumbing & Mechanical offers warranties.
Phillips Plumbing & Mechanical offers the following services: ALWAYS OPEN 24/7 - Phillips Technicians ready to assist in residential plumbing, heating & drain cleaning. Mini-splits for cooling your home. Boiler Installations including oil to gas conversions, water heaters and WATER FILTRATION SYSTEMS. VPI installer for National Grid and work hand-in-hand with RISE Engineering to help obtain 0% Financing for boiler replacements and high-efficiency rebats (including mini-splits)
ask for details

Contact information

313 Warwick Ave, Cranston, RI 02905

http://www.phillipsplumbingri.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
Closed