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Personal Touch Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Family owned and operated with over 15 years experience in the textile and floor cleaning industry. You will receive the most thorough cleaning and stain removal with our advanced cleaning knowledge, training and superior green cleaning products. We help you avoid the untrained cleaner, bait and switch, wet for days, lousy cleaning horror stories of carpet cleaning. We are dedicated to Superior Quality Customer Service and helping our clients enjoy their homes more by providing a clean and healthy indoor environment. Call us today to see what makes us different than every other carpet cleaner in the area. Call us today to schedule your free estimate - (717) 848-2064

Business highlights

13 years of trusted experience

Services we offer

Oriental Area Rug Cleaning, Repair, & Appraisals. Carpet, Upholstery, & Hard Surface Cleaning & Sealing. Marble & Granite Cleaning & Sealing.

Services we don't offer

Floor Stripping & Waxing

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.054 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 54 reviews

Paul M.
10/2018
5.0
carpet cleaners
  + -1 more
very well superior service
Description of Work: cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

AMY B.
05/2017
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Nice result at good price
Description of Work: Three oriental rugs cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Brenda E.
09/2016
5.0
carpet cleaners, ceramic tile, upholstery cleaning
  + 1 more
Punctual,polite and informative.
Description of Work: Very professional and informative. Did a great job cleaning stain on sofa. Also on ceramic tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Donald G.
03/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: Shampooed all carpets throughout house, treated stains. Excellent work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Melissa F.
12/2015
5.0
carpet cleaners, house cleaning, oriental rug cleaning, upholstery cleaning
  + 2 more
Super courteous and professional. Had to reschedule last minute due to work. He had no problems with it. Cleaned 3 bedrooms, I family area rug, microfiber sofa (that was filthy!) and our dog chair (which was bad too). All super clean!
Description of Work: Super courteous and professional. Had to reschedule last minute due to work. He had no problems with it. Cleaned 3 bedrooms, I family area rug, microfiber sofa (that was filthy!) and our dog chair (which was bad too). All super clean!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Derek K.
12/2015
5.0
carpet cleaners, ceramic tile, house cleaning
  + 1 more
Provider was responsive and was able to squeeze my job in when business was really busy during the week of Thanksgiving. He was prompt, professional and did a great job on the house. Will definitely recommend and use again in the future!
Description of Work: cleaned all the carpets in the entire house to get my townhouse move in ready for a tenant. Also cleaned tile in foyer and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Personal Touch Carpet Cleaning
I am glad to hear that everything turned out well. Thank you for taking the time to share your experience and we look forward to helping you in the future.

John B.
11/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: Cleaned the living room and dining room carpets. The service was excellent and reasonably priced. I would use the service again.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Deborah R.
10/2015
5.0
carpet cleaners
  + -1 more
I called and the job was done quickly two days later. The room I needed to be cleaned wasn't real big so he did the steps as well. Quick to respond and complete the job.
Description of Work: Cleaned the carpet in the family room and steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Gina K.
09/2015
5.0
carpet cleaners, house cleaning
  + 0 more
unknown
Description of Work: He responed immediately to my request for an estimate. OTher businesses on angies list never responded to my request. We had all the carpets in our home cleaned. It was 8 rooms plus the hallway and steps. He moved almost all the furniture. We did not pay the extra for a couple of very heavy items. I liked that he came one day to do a walk through with a detailed estimate of different price options. Then we scheduled another day for the cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Personal Touch Carpet Cleaning
I'm glad we were able to accommodate your scheduling needs. Please keep us in mind for any future as we look forward to doing business with you again.

Nan K.
08/2015
5.0
carpet cleaners
  + -1 more
Prompt, courteous, thorough.
Description of Work: cleaned carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from Personal Touch Carpet Cleaning
Thank you for being a loyal customer. We appreciate you taking the time to share your experience and look forward to your future business.

Emily L.
08/2015
5.0
carpet cleaners
  + -1 more
Owner is a caring professional that we would HIGHLY RECOMMEND! Very pleased with the service & will be using again.
Description of Work: Did a wonderful job cleaning our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Personal Touch Carpet Cleaning
Thank you for your recommendation. We look forward to helping you with future cleaning needs.

marilyn P.
07/2015
5.0
upholstery cleaning, carpet cleaners
  + 0 more
Chad arrived on time and was very thorough in discussing our needs. He was very professional yet personable and gave us much needed advice. I didn't think the cream colored carpet on our well-traveled stairways could ever look clean again but they now look brand new! We will definitely call Chad again and recommend him to our friends and neighbors.
Description of Work: Cleaned and deodorized large upholstered sectional sofa, cleaned and stain protected carpet in a hallway, landing and two sets of stairs, spot cleaned two areas of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from Personal Touch Carpet Cleaning
I'm glad we were able to help you get ready for your company and we look forward to assisting you in the future.

Karen S.
05/2015
5.0
carpet cleaners, house cleaning
  + 0 more
We were very pleased with the attention to detail and care that was evident in the job. For example guards were placed at all corners to be sure there was no scraping with hoses or equipment. The carpets were beautifully cleaned. We highly recommend this company and will definitely use them again.
Description of Work: Cleaned two upstairs bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Personal Touch Carpet Cleaning
We are glad you were happy with the service and our respect for your home. Thank you for taking the time to share your experience.

EMILY L.
03/2015
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
OKAY. I can't remember what we paid for this because receipt is at my father's apartment. BUT they were great. Came on short notice. Gave us advice on best approach to cleaning fragile velvet chair and did this for us as well as fragile velvet loveseat, a couple armchairs and a rug or two. It made some very loved but dingy furniture look better when we moved my Dad to an assisted living apartment.
Description of Work: Cleaned chairs, rugs for family

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Personal Touch Carpet Cleaning
Thank you for taking the time to share your experience. I'm glad we were able freshen up your fathers favorite chair.

Janda W.
01/2015
5.0
carpet cleaners, house cleaning, upholstery cleaning
  + 1 more
Excellent service. Was very pleased that Chad took the time to come to the home and give an estimate instead of just quoting over the phone. Actually looked at the condition of my carpet and took measurements of the areas to be cleaned. Chad was able to remove some long existing stains and took the time to dye match a problem area. Very professional.
Description of Work: Vacuumed and cleaned carpets in 4 bedrooms, living room, two sets of stairs. Also cleaned a sofa, love seat and pillows. And a braided rug.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Personal Touch Carpet Cleaning
I hope you are enjoying your freshly cleaned carpet and upholstered furniture. I'm so glad you were pleased with our service. Thank you for sharing your review.

Tom W.
10/2014
5.0
carpet cleaners
  + -1 more
Very professional. Arrived on time. Did a great job. We had some pet "trouble areas" which required a second treatment. Very pleased with results.
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Dan O.
08/2014
5.0
carpet cleaners, house cleaning
  + 0 more
Chad is one of the most professional gentlemen I have met. He showed up on time and was extremely courteous. He did a great job with cleaning of the carpets as we have 2 dogs and Im constantly dragging in dirt from outside. Would definitely use him in the future.
Description of Work: Clean entire lower level carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Dan O.
08/2014
5.0
carpet cleaners
  + -1 more
This is the second time using Personal Touch Carpet Cleaning. Both times Chad did a great job. We have always used a much larger company in the past and always got a different person to come out. Since Chad does all the work himself he is familiar with our house and the services performed in the past. We always would rather support smaller personal companies and we are very satisfied with the quality of work and Chads professionalism. We will definitely be using him again. I highly recommend him.
Description of Work: Cleaned wall to wall carpet on first floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Personal Touch Carpet Cleaning
[member name removed], Thank you for taking the time to share your experience. I thank you for choosing Personal Touch Carpet Cleaning once again and look forward to helping you in the future. I know the value of a repeat customer which is why I work so hard to please my clients. Thank you for your business.

Linda S.
07/2014
5.0
carpet cleaners
  + -1 more
This is the second time I have used Personal Touch Carpet Cleaning. Chad, the owner, is very easy to deal with and thoroughly professional. In addition, my carpeting looks great! I highly recommend Personal Touch and will definitely use them again -- top notch in every way!
Description of Work: The entire house was cleaned including the stairs. The cost included applying rug stain protection on high traffic areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Personal Touch Carpet Cleaning
Thank you for taking the time to share your experience. I look forward to helping you with your future cleaning needs.

Angela L.
06/2014
5.0
oriental rug cleaning
  + -1 more
Chad arrived at our home within a day of our phoning him. He removed the rugs, photographed inspected and proceeded to inform us of his findings. He is extremely knowledgeable, personable and dedicated to doing the best possible job.
Description of Work: Cleaning and restoration of 3 oriental rugs damaged by water leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,753

Gary B.
05/2014
5.0
carpet cleaners
  + -1 more
Prompt and courteous. Exceeded expectations.
Description of Work: Cleaned carpets in rental property. Four rooms, hall and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Catherine L.
03/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Chad is impressive. He called the morning of our appointment to confirm the time. He arrived ready to go to work. We showed him the rugs we were interested in having cleaned and he examine each of them. He took 5 of the rugs with him that day. He would pre-test each of them and treat them according to need. Once the tests were complete, Chad e-mailed us with a detailed estimate and description of services for each individual piece. He returned a week later with the rugs. We could not have been more please. Chad also cleaned my finished basement wall to wall carpet. He was able to remove 2 spots that I have been unable to get rid of for years. The carpet looks wonderful. He took the remainder of the rugs we needed to have cleaned and I look forward to them being returned in great condition. I would highly recommend Chad and Personal Touch Carpet for all of your carpet needs. He has spent the last several years doing extensive research and training in the proper care of oriental and Persian rugs. Having lived in the Middle East (and purchasing most of our collection there) I am confident in Chad's knowledge and treatment of our rugs.
Description of Work: Examined, measured, pre-treated and cleaned 10 oriental and Persian rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Personal Touch Carpet Cleaning
Thank you for taking the time to share your experience. I am so glad we have been able to meet your cleaning needs. Your second order of rugs have been inspected, dye tested, vacuumed and dusted and are ready for cleaning. We look forward to returning them shortly so you can enjoy your fresh, clean, and vibrant rugs. Thank you for allowing us the opportunity to care for you wonderful Oriental and Persian rug collection.

Dan O.
01/2014
5.0
carpet cleaners
  + -1 more
Cleaned 3 rooms of carpet. Very professional and I liked that the floor dried within a few hours. Would highly recommend.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Personal Touch Carpet Cleaning
[member name removed], thank you for taking the time to share your experience. We look forward to assisting you with any future cleaning needs. Thank You.

Linda P.
09/2013
5.0
carpet cleaners
  + -1 more
The work was excellent. We have used them several times. They arrived on time and checked back with us.
Description of Work: They completed carpet cleaning throughout our entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tamara W.
09/2013
5.0
carpet cleaners
  + -1 more
Excellent! He was very professional during the walk through and took his time discussing problem areas. He said it would take about 2 hours and he was here 2 1/2. Our carpet looks like new. He did a wonderful job.
Description of Work: Spot treated and cleaned the carpeting in the whole house. Also added a stain protector to the family room carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Response from Personal Touch Carpet Cleaning
Thank you for your kind review. I'm so glad you were happy with our service and we look forward to working with you in the future. Thank you for choosing Personal Touch for your cleaning needs.
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Contact information

376 Tri Hill Dr., York, PA 17403

http://www.PersonalTouchYork.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Trade License Number
PA128050
Trade License Locale
Pennsylvania
Trade License Authority
Attorney General
Trade License Expiration
11/01/2018

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
House Cleaning,
Ceramic Tile,
Dry Cleaning,
Floor Cleaning and Waxing,
Marble and Granite,
Appraisals - Antiques/Jewelry/Items,
Water & Smoke Damage,
Drapery Cleaning,
Blind Cleaning

FAQ

Personal Touch Carpet Cleaning is currently rated 5 overall out of 5.

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 3:00 PM

Personal Touch Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Personal Touch Carpet Cleaning offers free project estimates.
Yes, Personal Touch Carpet Cleaning offers eco-friendly accreditations.
No, Personal Touch Carpet Cleaning does not offer a senior discount.
No, Personal Touch Carpet Cleaning does not offer emergency services.
Yes, Personal Touch Carpet Cleaning offers warranties.
Personal Touch Carpet Cleaning offers the following services: Oriental Area Rug Cleaning, Repair, & Appraisals. Carpet, Upholstery, & Hard Surface Cleaning & Sealing. Marble & Granite Cleaning & Sealing.
Floor Stripping & Waxing

Contact information

376 Tri Hill Dr., York, PA 17403

http://www.PersonalTouchYork.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 3:00 PM