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Personal Touch Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Family owned and operated with over 15 years experience in the textile and floor cleaning industry. You will receive the most thorough cleaning and stain removal with our advanced cleaning knowledge, training and superior green cleaning products. We help you avoid the untrained cleaner, bait and switch, wet for days, lousy cleaning horror stories of carpet cleaning. We are dedicated to Superior Quality Customer Service and helping our clients enjoy their homes more by providing a clean and healthy indoor environment. Call us today to see what makes us different than every other carpet cleaner in the area. Call us today to schedule your free estimate - (717) 848-2064

Business highlights

12 years of trusted experience

Services we offer

Oriental Area Rug Cleaning, Repair, & Appraisals. Carpet, Upholstery, & Hard Surface Cleaning & Sealing. Marble & Granite Cleaning & Sealing.

Services we don't offer

Floor Stripping & Waxing

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.054 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 54 reviews

Mary Jean F.
01/2022
5.0
carpet cleaners
  + -1 more
Excellent! My carpets look like new. Best cleaning I have ever had on any of my carpets over the years. Highly recommend. He took his time and was very thorough. The extra care he took resulted in my carpets looking consistently clean from area to are and Tom to room!
Description of Work: Carpets Steamed Cleaned
Rating CategoryRating out of 5
Yes, I recommend this pro
$199

Kathy A.
04/2021
5.0
carpet cleaners
  + -1 more
Excellent. First time we used service for carpet cleaning-very pleased. Last time had hardwood floors done-also very pleased.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Kim K.
03/2021
5.0
carpet cleaners
  + -1 more
Chad was very easy to work with and was able to work around our movers schedule and the buyers timeline. We had 2 large carpeted rooms cleaned which had a lot of wear and fade but they came up very nicely and the buyers were pleased with the results. I would definitely use Personal Touch again for future carpet cleaning.
Description of Work: Final carpet cleaning before selling home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Bethany M.
08/2020
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Chad did an excellent job on everything! He was on time, it was easy to schedule an appointment, and he was very professional!
Description of Work: Carpets cleaned, treated for pet stains & odors. Spot cleaning on an oriental rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rhyanna E.
07/2020
5.0
carpet cleaners, ceramic tile
  + 0 more
We hired Personal Touch Carpet Cleaning when we bought a house, the difference in the floors is night and day. Tile that had what looked to be dark gray grout now has beige grout. Carpets that were deeply stained are refreshed and have a whole new life. We are extremely happy with our results and would rehire again 100%. I recommend this company to anyone.
Description of Work: Carpet/Tile Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$793

Kristin K.
11/2019
5.0
carpet cleaners
  + -1 more
Excellent, affordable, professional. Will definitely use Personal Touch again!
Description of Work: Whole house carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John K.
08/2019
5.0
carpet cleaners
  + -1 more
Chad Landis (the owner) arrived as per agreed scheduled time. After 2 minutes of discussion about the job scope he immediately staged his equipment and proceeded to perform the cleaning Work was professionally performed including the fact that he wore paper booties while working in my house. While he also cleaned my stair carpet he went beyond what he was contracted to do and also cleaned my carpet at the end of the stairs on the 2nd floor hallway . Went beyond what he was to do. I very much appreciated that he saw that the hallway cleaning would compliment the stairway cleaning. This is the second time I have utilized his service and would Highly recommend his company to all.
Description of Work: Carpet cleaning in Family room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Eric M.
11/2018
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
After having our large LR hand woven wool rug done, we were so happy had 4 other rugs in our home cleaned. We were throughly pleased with the service that Chad provived for us.
Description of Work: Rugs Cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Summer N.
07/2018
5.0
carpet cleaners
  + -1 more
Chad is awesome! He is very professional and thorough. Our tile and floors look brand new! I would definitely recommend this company to anyone who needs carpets or tile cleaned and we will be using this service in the future as well!
Description of Work: Carpet and tile cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

carol S.
07/2018
5.0
carpet cleaners
  + -1 more
Very quickly and the results are excellent
Description of Work: carpet cleaning on stairs and hallway and family room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Lidia P.
03/2018
5.0
carpet cleaners
  + -1 more
We were prepping the house for sale and wanted to clean and freshen the carpeting. Personal Touch Carpet Cleaning was a breeze to work with. They were pleasant and professional throughout the process AND respectful of my home. I would highly recommend their services.
Description of Work: Whole house carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer B.
03/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Chad showed up on time and did a fantastic job cleaning both the rug and the furniture. They looked like new again!
Description of Work: I had my sofa, loveseat and ottoman cleaned as well as an area rug.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Personal Touch Carpet Cleaning
I am glad we were able to restore your rug to a useable condition.

Lori N.
03/2017
5.0
carpet cleaners
  + -1 more
Awesome job! Carpet looks great. Especially on high-traffic areas!
Description of Work: Carpet cleaned in living room, hallway, and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Personal Touch Carpet Cleaning
Thank you for giving us the opportunity to clean your carpets. Please let us know when we can assist you with your other carpet and cleaning needs.

Sandra G.
02/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
This was a refreshing experience. The job was scheduled, confirmations for the job were communicated timely and not over or under done. We had our 10 year old carpets cleaned including stairs, landing, 4 bedrooms and some closets and one upholstered chair. The carpets turned our phenomenal, granted we are not rough on our carpet but Chad seems very meticulous and thorough! The chair looks great as well. Absolutely no complaints here and I would recommend "Personal Touch Carpet Cleaning" to anyone I know and will pass their name on to our real estate agent as well. A class act!
Description of Work: Carpet cleaning for stairs, landing, four bedrooms, some closets and one upholstered chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Personal Touch Carpet Cleaning
I am so glad everything turned out to your satisfaction and that we lived up to our reputation. Thank you for choosing Personal Touch Carpet Cleaning.

Mike M.
01/2017
5.0
ceramic tile
  + -1 more
Very well. Looks brand new. Used this company before and very professional and honest.
Description of Work: Bathroom floor - grout cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Personal Touch Carpet Cleaning
Thank you for your review.

kelly R.
01/2017
5.0
carpet cleaners
  + -1 more
Awesome job!!! Chad does a great job!!
Description of Work: Large sectional sofa cleaned. Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Personal Touch Carpet Cleaning
Thank you for your review. I look forward to assisting you in the future.

George H.
01/2017
5.0
carpet cleaners
  + -1 more
Went great...Chad was very professional. The price was reasonable. Chad was on time and the results were great. Would not hesitate to hire again!
Description of Work: Cleaned carpets in 3 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Personal Touch Carpet Cleaning
I am glad you were pleased with your service. Thank you for sharing your experience.

Vicki D.
10/2016
5.0
upholstery cleaning
  + -1 more
Extremely impressed. Excellent at communicating appointment and reminders, in-transit status - all electronically and necessary for people like me who need all the help possible with maintaining schedules. Chad was very personal and did a wonderful job of cleaning my couch. I am very pleased with the outcome. I regret not taking before an after pixs as it is that much better.
Description of Work: Upholstery cleaning on large couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gerry C.
10/2016
5.0
carpet cleaners
  + -1 more
The carpet looked great - stains totally removed!
Description of Work: Cleaned 2 bedrooms and walk-in closets. Beige carpet was very dirty and stained. After the cleaning the carpet looked fantastic. I highly recommend Personal Touch Carpet Cleanng. Chad was very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

James T.
09/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Chad was professional, polite, and punctual. He was able to remove all the stains, dirt and debris. Even most of the signs of wear were removed. Only slight signs of usual wear and tear remained when he was finished and even that was barely noticeable. In short, the carpets and furniture looked almost like new. Thanks for a job very well done.
Description of Work: Chad cleaned both carpets and furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Suzanne F.
09/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The result was excellent! My white carpet looked superb when he was finished. The carpet was filthy in the Dining Room because we use it nearly every week. I was pleasantly surprised that all the good stains were removed. Several years ago, when I bought my house, we noticed pet stains caused previous owner's dog on the white carpet in the den. Chad removed the yellow pet stain and I was so pleased that I knew I would never call any other carpet cleaner again. It's been 11 years that I have used only Chad for my carpet cleaning and upholstery cleaning needs. We also call Chad to clean the carpets of our rental units. He goes a superb job.
Description of Work: Chad cleaned the white carpet on my Dining Room and Living Room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris S.
09/2016
5.0
carpet cleaners
  + -1 more
Chad was prompt and very professional. I had pet stains on carpet and he worked hard to take care of them. Would definitely work with him again.
Description of Work: Carpet cleaned in living room and dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

marilyn P.
08/2016
5.0
carpet cleaners
  + -1 more
This is the second time Chad has cleaned our carpeting. Last year we had the basement family room and stairways done. This year we had five bedrooms, a hallway and stairways done. There were some spill spots and foot traffic areas that I didn't expect could come clean but, once again, Chad made our old cream colored carpeting look brand new! He always arrives right on time; he's very pleasant and professional and does a superior job! I would recommend him to anybody.
Description of Work: Carpet cleaning in five bedrooms, hallway and stairways

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Laura C.
07/2016
5.0
carpet cleaners
  + -1 more
Chad was quick to reply and was prompt and very courteous. Pricing is competitive and he did a GREAT job on my carpets. I look forward to using him again in the future!
Description of Work: Cleaned area rugs and several rooms in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Personal Touch Carpet Cleaning
Thank you for taking the time to share your experience. I am glad we were able to correct your cleaing concern. I look forward to helping you when you are in need of our services again.

Karri S.
06/2016
5.0
carpet cleaners, dry cleaning, upholstery cleaning
  + 1 more
Fantastic! Chad was very thorough and professional, I wasn't expecting the carper cleaner to be dressed nicer than I was! I received a text that he was on his way and when he had finished so I was prepared time-wise. We walked through the house and reviewed each room. He measured and noted any spots or stains that would need extra attention. We then talked through the various options and prices. I appreciated that he was very honest about what each carpet would need. It wasn't just a universal treatment process. He then got started working. I was pleased with the amount of time it took to clean and treat everything, he had originally estimated 4-6 hours and he worked 5 hours. He worked hard to treat some stains from the previous owner, I'm very please with how the carpets turned out. He also did a great job explaining everything to me and really educating a new home owner. He knows carpets! I will definitely use Personal Touch again. I'm thinking about having them clean our furniture next.
Description of Work: Cleaned and treated all the carpets in a house we just purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800
    • 1(current)
    • 2
    • 3

Contact information

376 Tri Hill Dr., York, PA 17403

http://www.PersonalTouchYork.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Trade License Number
PA128050
Trade License Locale
Pennsylvania
Trade License Authority
Attorney General
Trade License Expiration
11/01/2018

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
House Cleaning,
Ceramic Tile,
Dry Cleaning,
Floor Cleaning and Waxing,
Marble and Granite,
Appraisals - Antiques/Jewelry/Items,
Water & Smoke Damage,
Drapery Cleaning,
Blind Cleaning

FAQ

Personal Touch Carpet Cleaning is currently rated 5 overall out of 5.

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 3:00 PM

Personal Touch Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Personal Touch Carpet Cleaning offers free project estimates.
Yes, Personal Touch Carpet Cleaning offers eco-friendly accreditations.
No, Personal Touch Carpet Cleaning does not offer a senior discount.
No, Personal Touch Carpet Cleaning does not offer emergency services.
Yes, Personal Touch Carpet Cleaning offers warranties.
Personal Touch Carpet Cleaning offers the following services: Oriental Area Rug Cleaning, Repair, & Appraisals. Carpet, Upholstery, & Hard Surface Cleaning & Sealing. Marble & Granite Cleaning & Sealing.
Floor Stripping & Waxing

Contact information

376 Tri Hill Dr., York, PA 17403

http://www.PersonalTouchYork.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 3:00 PM