Handyman Connection - West Chester

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I called several handymen companies. It took several days to get back to me and some never even bothered to call back. This company on the other hand, called back right away and provided excellent customer services over the phone and in person. I had a small drywall project. For this work, they sent Rob. He was excellent. He was on time, very pleasant and the did a beautiful job and clean up, as well. I would definitely recommend this company again. Although I thought the price for this job was a little high, this company also came in at the lowest price.

This is the second time we have used handyman connection. We were very pleased from start to finish with the work completed. They were tasks such as fixing molding and trim to installing a new garbage disposal. Communication with this company is excellent and easy. They confirm things and check in and follow up. I will definitely use them in the future.

We installed laminate floors in our house last month and had a lot of issues with the transitions, and around the slate fireplace hearth. I contacted handyman connections, first sent photos of the potential job and then Frank came out to check out the areas himself to better quote us. We ended up ordering some of the materials for the job since we ordered the original flooring. Once they came in, I was able to quickly schedule Frank to come in to do work. There was an issue with a previous job for Frank, so he was running late. But Sarah from the office called and emailed me to let me know, which I greatly appreciated. Everything looked great, and we were so glad to have the project finished! Project site looked like he wasn't even there! Also, Sarah from the office was always so responsive to my back and forth emails. Would definitely use them again for another project!

-Called.- Estimate provided.- Date stated.- Work performed on time.- Did a good job.

But Kate and Joe's work went far beyond just the obvious. They did their work intelligently. They took care of the house as I would have. Kate dealt with the alarm company more than once, and one time, at my request, even replaced light bulbs before my arrival. At every house check they flushed toilets, ran sinks, ran the dishwasher and even ran the car engine. Everything checked was recorded and I received that in an email along with a bill. They were reliable, trustworthy, and did great repair work. I highly recommend The Handyman Connection for anything that has to do with your house.

The owner and his staff take pride in their work and we recommend them for all the jobs around the house that require attention. They worked within our budget and we were completely satisfied with the improvements to our home. We have an old house that needs work and sincerely appreciate Angie's list for connecting us to Handyman Connection. Joe, the owner, expressed his pride of his Top ratings that showed through his company's work ethic.

I had a finished basement, they took it all out. Put in drywall, painted and a drop ceiling. Everything was going great the first 2 days then the quality dropped off the last 2 days. I called the owners and they where very nice. They came out and looked at the work and agreed there where some problems. They went out of their way to make everything right ans we love our new basement now.Everyone makes mistakes but it takes a great company to admit it and fix everything with a good attitude,I would use them again and highly recommend them. Bye the way the price was very good! Thanks Handyman Connection!!! Paul

The sump pump installation was a tough job that required a lot of digging. They did a great job. All of our experiences with Kate and Jay at Handyman Connection-Malvern have been fantastic. They stay in touch with us regarding scheduling and work very hard to make our repairs easy on us. A great company.

I received a formal proposal on 2/28/11. Agreed to the terms & the work was completed on 3/8/11. I was very satisfied & pleased with all work performed.

I called to have a list of services performed at my home. I gave my address and was asked to be placed on hold. They then asked me to go over the list of things that I needed done. It was an extensive list and was at least 2 days worth of work. I took the time to explain my needs. The lady said that they would have to call me back. They called me back to say that although their advertisement indicates that they serve Chester County, they do not service my area because it is too far away. It was a very frustrating experience and a waste of my time. They should not advertise that they service Chester County because that is misleading and false.

The original estimate was for moving the shed off the old foundation, rebuilding the foundation and then moving the shed back. The material price was for $560 and labor $1875. We moved the date at their request by one week to Monday the 29th. The contractor did show up Monday at 9 for the wood delivery - which was double the quote!! Since I was sick I couldn't really negotiate and wrote a check. He then left to work on some emergency (it was the day after Hurricane Irene). I was told that the material quote was just that and I had to pay whatever Handyman Connection was being charged. Kate finally agreed to split the difference with us.The contractor came back the next day and said that he would not move the shed off the foundation but would work around it, building a new wall and removing the rotted wood after. Again, I was sick and my husband took care of the negotiations and he agreed to the new scenario. The next morning the office called at 9 to say that he could not come out, but would be finishing on Saturday. We had already changed our travel plans to accomodate their schedule so we said that would not work for us. So they agreed to come out Thursday. He did come out and was close to finishing but did come back Friday to complete the job. He ordered more wood than was needed so we got some money back for that. Though we still have two long pieces on the lawn as of today - 9/6/11. The work seems well done and I know he worked very hard, along with a young helper. However, I don't think it should have been such a hassle: the incorrect (double!!) estimate, the work schedule and the fact that the final work done was not what was on the original specs. Only time will tell if it holds up, though it does look good. The reason the final price was less than quoted was the fact that he did not move the shed after all, plus we had a 10% coupon from Angie's List!

They are extremely flexible in terms of schedule, professional and nice people!

I spent about $250 on that service. He was really fast and did the work professionally and it was well done. It took him to do all the work in 2.5 hours and he had a long list. He was very nice.

Joe and his team of experts were quick to respond with a fair price and high quality work. I will definitely consider their services in the future and recommend them to my friends and co-workers.

The repairman arrived on time and worked very well under some adverse (cold) conditions. The work was done very completely. I took off 1/2 day of work to have this done, and I was able to get to work on time.

Their responsiveness, professionalism and punctuality was pretty good. The price was entirely too high and that was the main problem with it.

Over the course of these jobs I have used them for four or five days. We have always been satisfied with their work and they have always been real responsive in getting to our jobs.

We've used them before. They're pretty prompt in doing little odds and ends around the house that need to be done.

each project, during various dates, went perfectly. handymen were professional and performed excellent work. handyman connection staff were fabulous, always on top of the schedules, estimates, etc.

The team of two from Handyman Connection showed up on time, did the job exactly as I described I wanted it done, and did a nice job of cleaning up after themselves. They did not smoke and leave a pile of cigarrette butts laying around, which is my pet peave. Overall, i was happy with the price and quality of service and would recommend.

Very flexible on availability to quote job. Written quote delivered in very timely fashion. Once selected, established a schedule date fairly quickly. Install went smoothly but I did have to supply some insulation batt material and quarter round materials to finish the job. That is one reason that quality was rated slightly lower than other categories. Probably would have been better to define in more detail what materials would be supplied by each party in the quote/agreement. Very personable crew. Would use them again for this type of work.

Upon my purchasing both an exterior and storm door, HC was scheduled to install both on 6/6. At 9:30 am, when a representative did not show up, I called HC. Much to my dissatisfaction, they sent a different rep to do the work than the original person who measured and estimated the job. Not only does my brand new exterior door not fit, it is damaged and the jamb is also damaged. HC left the hinges with at least one or more screws missing, even though I was sent to Home Depot to purchase screws for them. The door at the lock and keeper is scraped and damaged in trying to line up the openings. The jamb is visually not perpendicular. I was informed the storm door would not fit the jamb and he did not install it.(regardless of both doors being the same size, why would one fit and not the other? I had 2 same size doors previously which were removed. HC 1st installer told me what size doors to order upon his visual inspection and estimate) HC returned the same day after I complained about the work at which time the installer readjusted a portion of the opening which did nothing. It was obvious they were not going to reinstall the door again and hoped some adjusting would be satisfactory. I now have an opening at the bottom of my door between the door and the jamb of about 3/8" up about 3" in which you can see the outside sunlight and an opening at the top. I had to nail a tarp on the outside of the opening so rain would not enter and ruin my new carpet since I do not have a storm door. Days later during a phone conversation the owner assured me she was going to refund my $500 due to my dissatisfaction, so I could contract someone else to reinstall the door, which is also an option stated in HC contract. Upon changing her position, I received a letter of refusal of refund and a phone call from my attorney did not produce a favorable integrity on HC's behalf. Not only have I invested $500 but I have a $400 damaged door.