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One Hour Heating & Air Conditioning

4.8(
50
)

Heating and Air Conditioning, Air Duct Cleaning, Appliance Repair

About us

At Rohrer's One Hour Heating and Air Conditioning we are experienced in providing installation, repairs, and maintenance to heating and air conditioning problems in Central PA. We provide heating and air conditioning installation, repairs and maintenance using only quality parts and equipment. We provide only items that we can put our brand name behind. You are the most important person in our career and we will never forget that. At Rohrer's One Hour heating and air conditioning our residential technicians are properly trained, licensed and insured. We are family owned and operated and live right here with you ready to serve you. We will provide you with 24 hour emergency services at no extra charge. We call it weekend, night or day... same low price you pay. And with our guarantee, you know you'll be 100% satisfied with the results. So, for your heating and air conditioning service, repairs or installation contact us.

Business highlights

66 years of trusted experience
Emergency Services Offered

Services we offer

HVAC, heating, plumbing, boiler & indoor air quality installation.

Amenities

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.850 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
12%
3
6%
2
2%
1
0%
Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review
Showing 26-50 of 50 reviews
Linda K.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Mark L.
02/2016
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Bought a $49 deal for an ac cleaning from angies list but after the tech arrive, was told that my ac unit was to dirty to be cleaned and needed a $200 "deep cleaning". After trying to talk me into a yearly service contract which would give me a discount on the deep cleaning. I declined and the tech left without cleaning anything.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$49
Micah C.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Kathy H.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Ginger G.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We have had One Hour back twice. the first time they discovered why our heat pump was blowing cold air (mouse damage) which our Sinton Heating & AC did not diagnose. Second visit was for routine fall & Winter maintenance. |Both visits were very professional and service man was very knowledgeable. |Will be using one-hour for all our heating & cooling needs.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from One Hour Heating & Air Conditioning
Thank you very much for your business and review!
Joseph S.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
It went great.
Description of Work: Unit wasn't coming on so they came out and fixed it .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from One Hour Heating & Air Conditioning
Thank you for taking the time to review us!
Rebecca M.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Air conditioner service and inspection
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from One Hour Heating & Air Conditioning
Thank you very much for your business and review!
judith M.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from One Hour Heating & Air Conditioning
Thank you for your review and business!
Alfred C.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from One Hour Heating & Air Conditioning
Thank you for your review and for your business.
Corey M.
08/2015
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: They checked my central air, and made suggestions on how I could have my situation corrected
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
Response from One Hour Heating & Air Conditioning
Thank you for sharing your review with us. We are thankful for your business.
Kevin G.
07/2015
4.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: I liked them will use again
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from One Hour Heating & Air Conditioning
Thank you for your review. We would welcome to serve you again in the future.
Robert P.
06/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Company called me to schedule the service and said it up to 4 weeks before they could come out. I told them that was not satisfactory and I would prefer a refund and would schedule with another company. They had no objection.
Rating CategoryRating out of 5
Response from One Hour Heating & Air Conditioning
Thank you for your feedback. We apologize that we were not able to accommodate a quicker turn around for the A/C tuneup deal that you purchased. Our maintenance schedule is very full in mid-June and we do our best to manage these calls with our demand calls. We are sorry that it did not work out this time but please let us know if we can serve you in the future.
Walter W.
05/2015
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Serviced the whole house aircond
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from One Hour Heating & Air Conditioning
Thank you for your review and your business.
Alexander H.
05/2015
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from One Hour Heating & Air Conditioning
Thank you very much for your business and review.
Lucy P.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased a Big Deal for $49 for Boiler Tune-Up and Cleaning. It was very good.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from One Hour Heating & Air Conditioning
Thank you for your business and review!
Greg G.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Initially came to service and inspect the heater. Found very large crack in the heat exchanger (I could clearly see it). Worked with me to come up with a replacement plan and pricing, they matched my next lower quote and could start work sooner. Work was performed to plan and everything works great with the new system.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$10,500
Response from One Hour Heating & Air Conditioning
Thank you for your review! We are proud that we could offer this service to you and that everything is up and running right. Thank you for allowing us this opportunity and we are sure that your new system will keep you comfortable for year to come.
Anthony M.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from One Hour Heating & Air Conditioning
Thank you for your feedback. We appreciate your business.
RALPH P.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: annual heater servicing; bled two radiators
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from One Hour Heating & Air Conditioning
Thank you very much for your review!
Calvin L.
12/2014
4.0
heating & air conditioning/hvac
  + -1 more
it is well done.
Description of Work: the routine check and cleaning
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$136
Response from One Hour Heating & Air Conditioning
Thank you for your review and your business. I am glad that you were pleased with this service. It looks as though you thought we could have been more punctual and perhaps you were not satisfied with our pricing. We would welcome the opportunity to discuss these concerns with you if you desire. Thank you again.
RICHARD B.
08/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Initial request asked to provide 3 dates within a week, none was available within 2 weeks so service call was cancelled.
Rating CategoryRating out of 5
Response from One Hour Heating & Air Conditioning
Thank you for your review although I am afraid that there must be some confusion. In our correspondence through the Angie's List message center, we discussed several options for your particular situation. I have summarize the scenario below: You purchased an Angie's List Big Deal for an air conditioner tune-up on Saturday, August 2. We responded on Monday, August 4, stating that we could have a technician to your home within 1 week on Monday, August 11, for the maintenance appointment. However, after determining from you that your system was actually not working properly and was in need of a service call (instead of a maintenance), I presented you with the option for service on Tuesday, August 5, or Wednesday, August 6. At this point, you declined this offer and decided to go in another direction. I am sorry if there was any confusion. We have (2) different appointment types: maintenance and service. Service calls (non-working equipment) receives priority over maintenance (tune-up) calls. The big deal that you purchased was for a maintenance call, and so that is the appointment that was initially provided to you. However, we did offer to provide you with a service call and priority service. We would welcome the opportunity to clarify any questions you may have regarding this appointment and hope that you will allow us to serve you in the future.
Tom V.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
They Did very well.
Description of Work: Purchased $49 Big deal for A/C Tune Up.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from One Hour Heating & Air Conditioning
Thank you very much for sharing your review. We appreciate your business!
Jarrett S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$49
Response from One Hour Heating & Air Conditioning
Thank you for your review!
Louise C.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Prompt and knowlegeable. We signed on with them as were more impressed with them than company we had been using
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from One Hour Heating & Air Conditioning
Thank you very much for your review and compliments.
Suresh P.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49.99
Response from One Hour Heating & Air Conditioning
We appreciate your feedback. Thank you.
robert R.
12/2013
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
well.
Description of Work: periodic maintenance on propane forced air heater.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from One Hour Heating & Air Conditioning
Thank you very much for your review. I'm glad that we could be of service.
    • 1
    • 2(current)

Contact information

1554 Paoli Pike Ste 288, West Chester, PA 19380

www.onehourairhelp.com

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Appliance Repair

FAQ

One Hour Heating & Air Conditioning is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

One Hour Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, One Hour Heating & Air Conditioning does not offer free project estimates.
No, One Hour Heating & Air Conditioning does not offer eco-friendly accreditations.
No, One Hour Heating & Air Conditioning does not offer a senior discount.
Yes, One Hour Heating & Air Conditioning offers emergency services.
No, One Hour Heating & Air Conditioning does not offer warranties.
One Hour Heating & Air Conditioning offers the following services: HVAC, heating, plumbing, boiler & indoor air quality installation.

Contact information

1554 Paoli Pike Ste 288, West Chester, PA 19380

www.onehourairhelp.com

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM