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One Hour Heating & Air Conditioning

Heating and Air Conditioning, Air Duct Cleaning, Appliance Repair

About us

At Rohrer's One Hour Heating and Air Conditioning we are experienced in providing installation, repairs, and maintenance to heating and air conditioning problems in Central PA. We provide heating and air conditioning installation, repairs and maintenance using only quality parts and equipment. We provide only items that we can put our brand name behind. You are the most important person in our career and we will never forget that. At Rohrer's One Hour heating and air conditioning our residential technicians are properly trained, licensed and insured. We are family owned and operated and live right here with you ready to serve you. We will provide you with 24 hour emergency services at no extra charge. We call it weekend, night or day... same low price you pay. And with our guarantee, you know you'll be 100% satisfied with the results. So, for your heating and air conditioning service, repairs or installation contact us.

Business highlights

66 years of trusted experience
Emergency Services Offered

Services we offer

HVAC, heating, plumbing, boiler & indoor air quality installation.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.850 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
12%
3
6%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 50 reviews

Sanford C.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Excellent job!. Went well beyond the call of duty.
Description of Work: Inspect AC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from One Hour Heating & Air Conditioning
Thank you for sharing! We are glad that you were please with our service.

Josh K.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
Provider contacted day of and was in house two days later. Very friendly and explained what he was doing and why it was being done.
Description of Work: Serviced central air unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from One Hour Heating & Air Conditioning
Thank you for letting us know your experience. We are glad that you were pleased with our service.

Donald D.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Service man was very clean and professional.
Description of Work: Safety inspection and cleaning of gas fired boiler system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from One Hour Heating & Air Conditioning
Thank you for your compliments and for taking the time to share this review!

Greg R.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
Prompt, Great Service and Great Individual!
Description of Work: evaluated new system, advised on hookup of new thermostats and offered maintenance plans.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Response from One Hour Heating & Air Conditioning
Thank you so much for sharing. We are proud of our technicians and the service they provide. Thank you for your comments and for your business.

Susan P.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
It went well. I can't remember the details, but if it had not gone well, I would remember that.
Description of Work: He checked the furnace and changed an air filter. We were pleased with what he did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from One Hour Heating & Air Conditioning
Thank you for sharing your experience with us. We are glad that you were please with our service and we thank you for your business.

Scott H.
02/2015
4.0
heating & air conditioning/hvac
  + -1 more
They did a good job, showed up on time, and allowed for scheduling the appt in short order. Their maintenance package (which we purchased) is more expensive than Horizon's, but they did much less upselling than Horizon does.
Description of Work: performed tune up as per deal, but had to do additional diagnostics since we were having trouble with the heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from One Hour Heating & Air Conditioning
Thank you for your compliments and review. We appreciate your business.

Andrew F W.
02/2015
4.0
heating & air conditioning/hvac
  + -1 more
Went well tech. was very coperative. Presented himself well and had pleasent personality. He went right to work and made sure I was satified before he left
Description of Work: Tuned the heater and blead the air out of the system. great help

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from One Hour Heating & Air Conditioning
Glad that we could be of service to you. Thank you for sharing your feedback.

Sheau Yun W.
01/2015
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
Rob the technician was courteous, punctual and very thorough. I was happy with his service. He gave me advices regarding regular maintenance and safety issue. He gave me price for air duct cleaning and showed me the video of that process, suggested to seal the area where duct work goes into chimney. He found out our humidifier was not working but did not give me a price for replacement so I purchased another Angie's List coupon for installation of a new one.
Description of Work: maintenance of our HVAC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from One Hour Heating & Air Conditioning
Thank you very much for sharing your feedback. We are proud of our technicians and the service provide. I'm glad that Rob was able to meet your expectations. Thank you for your business.

Timothy C.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
Provider was on time and very neat. Did an excellent job. Spoke politely and was attentive to questions.
Description of Work: Cleaned and serviced gas furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from One Hour Heating & Air Conditioning
Thank you for your compliments. We appreciate your business.

Douglas L.
12/2014
2.0
heating & air conditioning/hvac
  + -1 more
Through our emails to schedule the appointment he mention that it would be an additional $86 for him to come out. I was not aware of this; I went back to read the deal and saw that there might be additional charges. I did not feel like this was worth the extra charge.
Description of Work: It was for a boiler tune up and cleaning.
Rating CategoryRating out of 5
$49

Response from One Hour Heating & Air Conditioning
Thank you for your review and presenting your concerns. I wanted to take some time to specifically address this issue. The deal you purchased was for a $49 heating system tune-up. This is discounted from our normal $143 pricing for gas-fired and heat pump units. Through our correspondence, you stated that your system was oil-fired which according to the details of the deal would incur some additional charges. Our normal price for performing a tune-up on an oil-fired system is $229 and we offered to perform the tune-up for an additional $86 or total out-of-pocket cost of $135. Maintaining an oil-fired system requires more time and also includes replacing some parts including the fuel filter, nozzle and strainer on the unit. This is the basis for the difference in price. I’m sorry that you do not feel that this merited additional charges but we thank you for your interest in our services. If you would like to discuss this issue further, we would be happy to continue the conversation.

Lawrence P.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
That service turned out very well. One technician came out and he did not find anything during the tune up. He was on site for about 45 minutes. He was professional, personable and courteous.
Description of Work: They came out and did a furnace tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from One Hour Heating & Air Conditioning
Thank you for sharing. We appreciate your business.

Sherry R.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
They didn’t do any work, they just came out to check the HVAC system and everything was fine. One employee came out and he was here for about 10 minutes. He was very nice and professional. I have a maintenance contract with them.
Description of Work: I purchased a deal from this company for: $49 for a gas-furnace, air-conditioner, or water-heater tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from One Hour Heating & Air Conditioning
Thank you for your business and review!

carla M.
10/2014
4.0
heating & air conditioning/hvac
  + -1 more
That service turned out great. They came out and did the tune up for our heater last month. One technician came out and it took him about an hour. He was polite and very good. It was a good visit.
Description of Work: I purchased a deal from this company for $49 for a gas-furnace, air-conditioner, or water-heater tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$49

Response from One Hour Heating & Air Conditioning
Thank you very much for sharing. I'm glad that you were satisfied with your appointment.

joan F.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were able to replace the whole par the same day. He had to go out of his way and he did a great job. He was a great young man and he was excellent. They had a special deal, their price was reasonable and we then signed up with a maintenance agreement with them for the next couple years.
Description of Work: I purchased a deal from this company. That service turned out very well. They had to replace a part in the whole heating system. It turned out that a bird had found itself in there and destroyed some of the blades.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from One Hour Heating & Air Conditioning
Thank you for sharing your review. I'm glad that we could get your system up and running again. Thank you for your business.

Pranay M.
10/2014
4.0
heating & air conditioning/hvac
  + -1 more
That service turned out pretty okay. One technician came out and he did work on the furnace. The price was costly.
Description of Work: I purchased a deal from this company for $49 for a gas-furnace, air-conditioner, or water-heater tune-up.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$49

Kathy P.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went well overall. Ended up getting the HVAC monthly service protection in case anything happened since the unit is older and wasn't taken care of before we bought the condo.
Description of Work: Came inspected the unit, then cleaned it. Turned it on and the transformer blew. Said it must have been from the dust built up. Looked like the unit was never cleaned. Replaced the transformer for a Level 1 cost. I would assume this was a good deal. I would not know but the man looked and seemed honest. I'm just glad it happened now and not in the dead of winter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Response from One Hour Heating & Air Conditioning
Thank you very much for your review. We take pride in the technicians who wear our uniform and I'm glad that you found him to be trustworthy. Thank you for allowing us to serve you and for providing your feedback.

Noreen S.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
He told me all was well. That one part could be replaced, that it was not working to the desired level, but there was no pressure to replace it.
Description of Work: He did a maintenance check on my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from One Hour Heating & Air Conditioning
Thank you very much for your business and review!

REENA S.
08/2014
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Came within 24 hours. Nice courteous, not too expensive. We were in a jam since our AC broke, but felt like the guy did a honest job.
Description of Work: Replaced relay

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from One Hour Heating & Air Conditioning
Thank you for sharing. I'm glad that we could help restore your A/C.

Jacquelynn E.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
We could not schedule for a day that I could do. They ended up coming out when I was out of town. They told my daughter that one AC was not working so they never touched that. They told her to have me call when I got back. I called and was told that they never came out and that I was never in my system! They may have done service on one of them, but my daughter doesn’t know for sure as she was not outside with them. The person that I spoke with was very nice and apologetic and did everything she could to locate me in the system.
Description of Work: 20-Point Air-Conditioning Tune-Up (x2)
Rating CategoryRating out of 5
Yes, I recommend this pro
$98

Response from One Hour Heating & Air Conditioning
I apologize for any confusion that occurred here. I cannot locate any records based on the service address provided in your member info. Perhaps you scheduled the appointment for a different address? I would be happy to investigate this further if you desire.

Amanda V.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Professional worker was on time and did a good job.
Description of Work: Air conditioner tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from One Hour Heating & Air Conditioning
Thank you very much for your feedback!

Sherry R.
01/2014
5.0
Uncategorized
  + -1 more
It went well. When they came out, they always get me to sign up for a year or whatever. I am not too happy when they do that but I don't have to say yes, I understand. But they were good. The man was very nice. I had a good experience with him and we got a long very well. He was very nice and he was great. He did all that I asked. It turned out very good.
Description of Work: I purchased a Big Deal from One Hour Heating & Air Conditioning for a gas, furnace or water heater tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from One Hour Heating & Air Conditioning
Thank you very much for your business and for posting your feedback. We love to hear the experiences of our customers. I'm glad that you were pleased with our service and I'm sure that you will continue to be pleased with your maintenance and repair plans.

Pranay M.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
Good - explained how it worked and gave tips on how to maintain it. Repair were all extra priced - though luckily did not need it.
Description of Work: Checked & serviced gas watr boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from One Hour Heating & Air Conditioning
Thank you very much for your review and feedback. We appreciate your business and we are happy that we could be of service to you. Please let us know if you have any additional questions or concerns.

Jim P.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Furnace cleaning and inspection. It went well and they were very professional and informative.
Description of Work: I purchased a BigDeal from One Hour Heating & Air Conditioning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from One Hour Heating & Air Conditioning
Thank you very much for your business and for your comments. I'm glad that you found our service to be professional. Please let us know if we may help in any other way.

Lisa L.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
them.Mark serviced my furnace and got my whole house humidifier in working order. He was very professional and cleaned up after himself. Really liked him as a technician and Rohrers communication was prompt and they got me in to do the service a week after I bought it on Angie's list. He arrived within the time window that I was given and explained the whole procedure to me. This company has at least one great technician and it made me want continue to do business with
Description of Work: I bought the furnace tune-up for $49 and I also had him get my whole house humidifier working. That did cost me an additional $47 but I figured as much.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Response from One Hour Heating & Air Conditioning
Thank you very much for your review. We are happy to serve our Angie's List customers and I can assure you that we have many more great technicians like the one who serviced your home. Thank you for your business, we do appreciate it.

Evelyn B.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
Workman came at the proper time and checked out the furnace. Found nothing wrong with it. Gave me an itemized list of what parts of furnace he had checked. Gave me information on buying a service contract. I declined it at this time.
Description of Work: Inspected furnace and said that it was functioning properly. Did not need any new parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from One Hour Heating & Air Conditioning
Thank you for your business and review. We are pleased that you found our services able to meet your expectations. Please let us know if we may help you with anything in the future.
    • 1(current)
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Contact information

1554 Paoli Pike Ste 288, West Chester, PA 19380

www.onehourairhelp.com

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Appliance Repair

FAQ

One Hour Heating & Air Conditioning is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

One Hour Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, One Hour Heating & Air Conditioning does not offer free project estimates.
No, One Hour Heating & Air Conditioning does not offer eco-friendly accreditations.
No, One Hour Heating & Air Conditioning does not offer a senior discount.
Yes, One Hour Heating & Air Conditioning offers emergency services.
No, One Hour Heating & Air Conditioning does not offer warranties.
One Hour Heating & Air Conditioning offers the following services: HVAC, heating, plumbing, boiler & indoor air quality installation.

Contact information

1554 Paoli Pike Ste 288, West Chester, PA 19380

www.onehourairhelp.com

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM