Let There Be Light Chimney Sweep

Description of Work: repeat performance ! John is the best in the business

Description of Work: I wish I was able to write a review based on work that was done or even based on meeting Jim, the owner, but alas, I am not that fortunate. I am located in Society Hill and despite calling Jim in the middle of October, which is his busiest period by far, he was still able to get the time to call me back just a day later, letting me know of his inability to get to my property. The fact that he called to let me know this is above and beyond. However, he didn't just call to tell me this. He also is very obviously passionate about his line of work and, more importantly, about ensuring that everyone with whom he comes in contact ends up with a safer and better fireplace situation. He explained his reasons for being unable to physically come to my property, and, he recommended one of his competitors, and friends, to assist me directly. I live in a very old home with potentially hidden and complex issues in my fireplace. Given the complexity surrounding my situation, and my inability to receive service, quickly, from Jim's company, he recommended another company specifically geared towards situations like mine. Let me make his clear: if his work is as thorough and effective as his demeanor on the telephone, I cannot imagine a better person suited to get a customer what he needs. I will no doubt recommend this person to anybody who asks me and, come a less busy season, like the Spring time, I won't hesitate for a minute to reach out to Jim. For the rest of you who are fortunate to actually have Jim come out and work on your home, I am insanely jealous!

Description of Work: John was contracted to inspect and diagnose leaks in our chimney. He arrived on time as promised and, after a brief walk around and examination, accurately diagnosed a draft issue that has prevented us from ever getting much use from the chimney. (it somkes up the house) He then did a thorough inspection, diagnosed the leak issue and described a 3 step remediation plan. He performed the first step (cap repair) on the spot, and combined the inspection cost into the cap repair cost, so that the cost was very reasonable. He then offered to do the remaining steps (repointing and coating with chimney saver) but also recommended a specialist who he believed would do a better job. (we're working with the specialist). He also recommended a particular type of gas insert housing and a dealer for it, to consider when the repair job is complete. Overall we found John very knowledgable and honest and would use his services again or recommend him.

Description of Work: Excellent work

Description of Work: John is awesome! He was very professional and friendly. He was originally call out to sweep my chimney, but found some other issues. He cleaned and fixed my damper and installed high quality chimney caps. He recommended a mason for miner repairs too. HIGHLY RECOMMEND! -Jason Malvern, PA

Description of Work: A chimney cap had gotten wedged in between the chimney and mesh on the roof. John was knowledgable, friendly and very very accommodating as the work was completed in no time. I cannot speak more highly of this gentlemen and his business. He explained everything and advised me about some future work which would be very beneficial to get done on my chimney. He was able to recommend another contractor who also could assist. This is a man who enjoys his work and his customers and is a pleasure to work with. If there is any chimney work you need done, please call John. He is an extreme pleasure to work with and have work for you. Thanks John!

Description of Work: came promptly after calling me to confirm appointment. Looked at all 4 fireplaces, was very knowledgable and honest and will definitely use john again. He even gave me another contractor to use for a job he didn't have proper tools for, rather than get paid for a job possibly not perfectly done.

Description of Work: After leaving several messages, I finally recieved a returned phone call telling me that this was his busy season and he would get to me within a few weeks. It was exterior work, so that was okay with me, except that it is now almost 2 months later and he never showed up. Now I have to start the process of finding another company to do this service all over again. Very unprofessional for a service company.